A wonderful hotel, exceeded all expectations! From the very moment of check-in, we were greeted by friendly and helpful staff, ready to help with any question. The room turned out to be cozy and clean, with comfortable furniture and all repairs for a comfortable stay. The whole situation is thought out to the smallest detail, creates a feeling of home comfort. The breakfast was varied and delicious — a great start to the day! We were also pleased with the convenient location of the hotel, which provides easy access to the main attractions. Without a doubt, I recommend this place for those who are looking for high-quality service and a calm atmosphere to relax!
The rooms are pleasant to look at. Although where they walked on the carpet is immediately visible. The cleanliness and service was excellent. We enjoyed breakfast in the restaurant on the 2nd floor. Breakfast buffet, egg cases, sweets, sausages or sausages. The eggs are separate. The coffee seems to be ground for 4 cups, but you can drink it. On the 14th floor there is a lunch of ready meals as part of the excursion program. There is WiFi and it was enough for YouTube, although sometimes the connection was interrupted. It was cold in the rooms on January 4, but it was enough to get into bed and immediately pass out. It's just cold to sit at this time. The staff is pleasant at the reception desk and at the entrance to the dining room. We checked the numbers. In general, the hotel left a pleasant impression when visiting Belarus.
The location of the hotel is almost in the city center, all the sights are within walking distance. The room was on the 9th floor, there are 4 elevators, you don't have to wait. The room is a single room, not big, but cozy and clean, everything that is stated is present - TV, refrigerator, safe, hair dryer. The bed linen and towels look new and clean. There's a water cooler in the hallway. The staff was polite, and all requests were handled quickly. The price included breakfast, "buffet", the choice is not huge, but everything is fresh, delicious, no one left hungry.
A four-star hotel!!!
There are shops nearby, and if you walk to the center of the square, there are shops for every taste.
It is difficult to wait for the elevator at the hotel during rush hour, and keep this in mind.
Breakfast:the buffet. The choice is quite diverse, the food is delicious, you definitely won't stay hungry, but there is a small but significant difference... Breakfast starts at seven in the morning, and since most of the guests are tourists after all, and departure for further excursions is basically at the same time, all this mass flocks to breakfast at the same time, and a rather big queue is formed. Keep that in mind, too.
And so the hotel is very good for its "stardom" (there is something to compare it with) !!!
Check in and don't worry!!!
A hotel for not very discerning tourists. The rooms are spacious, although the hotel was built in Soviet times. The staff is friendly, they will always come to the rescue and help. It was from 12/30/24 to 01.01.25.The only downside, but it's for anyone, is that WI-FI is weak. When a lot of guests may not work. Not far from the city center. There is a transport stop nearby. There are cafes and restaurants nearby. But we were able to order dinner at their restaurant without any problems on the first day. Their restaurants are on the 2nd and 14th floors. Breakfast is served on the 2nd in the morning, everything else is on the 14th floor. The hotel has gone through several renovations. In general, everything is clean and tidy. I recommend it for an overnight stay rather than a permanent stay in the room. There is a lot to see in Vitebsk.
I definitely give a rating of 5. We were on New Year's holidays, we stopped by on January 3, 2025 (for one night), then extended for another one. The room is simple, but very nice - clean and cozy. After a bad hotel in Minsk, we were afraid that we would be disappointed again, but we were completely delighted. The cost is quite reasonable. We had breakfast in the restaurant on the 14th floor, everything was delicious and the price was good. If we visit this city again, we will stay at this hotel.
Various stars of the Slavyansky Bazaar have stayed at this hotel, and there are autographs in the lobby. For 5000₽ a two-room room. Clean, view from the Windows, all amenities, TV, refrigerator, air conditioning, large shower, bathroom the size of a room with a bathtub, quiet, cozy. There were only slippers, and the plumbing was a little old. We haven't tried the food, the restaurant is on the 14th floor. Thank you, we will be in Vitebsk only there.
In general, a good hotel. The advantage is that there are several shops within walking distance where you can buy everything you need. The disadvantage is that there are no basic necessities. I didn't find any toothpaste or a brush. There is no shoe spoon either. And the biggest and fattest disadvantage is that the maids are not clean on the hand. After leaving, I already discovered that the headphones had been stolen, and only the headphones. The case itself was left in the place where it lay, so it was not immediately discovered that it was missing
It's a very decent hotel. The room is clean and spacious. Everything that was necessary for life was.In general, I liked it. But, there are moments due to which I lowered the rating. The garbage was not taken out of the room (we lived for 3 days). They put up a "Get out" sign, but in vain. We were ignored. This is the first point. Further, rather, a complaint to the management of the hotel. Since there were several excursion groups during the holidays, the work in the kitchen was not properly organized. People came to breakfast with empty plates and saucepans. It was 12/31/24. You can't do that. This is the second very sad moment.
Very nice hotel! Nice staff. It gives off a bit of the Soviet spirit, but for me it's a plus, its own atmosphere. I stayed for one night with a guided tour. The room is large, bright, clean. Large bathroom, soap, shampoo, shower gel, hair dryer, bathrobes, towels for body, feet and hands. The bed is large, the mattress is comfortable, the linen is fresh. There are bottles of water, tea and coffee bags in the room. For breakfast there was an omelette, cottage cheese, cheese, ham, no frills, but everything is delicious. I boldly recommend this hotel, except that there were not enough slippers in the room)
A good quality city hotel. It is located slightly away from the center. But, a very inexpensive taxi, there is public transport. Hiking enthusiasts can walk for 35-40 minutes.
The surroundings and atmosphere are slightly reminiscent of Soviet hotels :) Tomorrow is a bit meager, but, on the whole, an ordinary hotel. The combination of price and quality is optimal.
We traveled on motorcycles, so the guarded parking was a plus, although it was paid (~ 250 rubles per night from a motorcycle).
I really liked the hotel. The rooms are beautiful, everything is provided for a comfortable stay down to the smallest detail, I did not want to leave. I liked the breakfast, you can have breakfast for every taste. Unfortunately, I couldn't have dinner at the restaurant, group service only, I had to go look for a restaurant to have dinner, it's inconvenient
The hotel as a whole left a pleasant feeling. Yes, the rooms look simple, especially the synthetic bedspreads in the "tear out the eye" color. But, clean and tidy. Towels are changed every day. The room has a small refrigerator and even a hairdryer.
I would like to mention the staff separately. Everything is very polite and friendly.
In the restaurant, you can have a fairly budget and tasty meal. However, there are only three options for a complex dinner, I don't know if they change every week or there are only three of them.
Thanks a lot to the hotel staff. We moved in with a group from St. Petersburg on 12/29/24, everything is fine, and the rooms, and the service, and the food, and the location. But when I checked out, I left a leather shirt in the room, and when we arrived in Smolensk, I discovered it was missing. I called the reception desk, explained the situation, and today I received it through a receipt.
Thank you so much to everyone who participated in the return of my shirt.
We lived in the comfort room (more recent furniture differs from the standard) on the 13th floor. It was cool in the room, right on the edge: the temperature would have been even a couple of degrees lower, and it would have been uncomfortable to be there. The batteries are a little warm for some reason. Otherwise, there are no complaints about the room: everything is clean, neat and tidy. However, the walls between the rooms were made of cardboard: you could hear every word from the neighbors, and the volume of the conversation was quite normal. We were lucky that they calmed down not so late, and we were able to sleep well.
I took off the star for sound insulation and breakfast. His organization is just limping along wildly. The hotel has 14 floors, and they are trying to feed everyone in a small room on the 2nd floor, in which there are 20 tables, no more. Well, it's a complete failure. We had to stand in line for food, and when we finally reached the distribution, it turned out that most of the dishes were over, and the new batch had not yet arrived.. As a result, the breakfast time turned out to be completely different from what we had planned.
The food itself is delicious, and the food quality is good.
The overall impression of the hotel remained positive.
Wonderful hotel, hospitality, cleanliness, delicious and high-quality food, comfort I recommend you 100%. The Russian national trampoline team. Many thanks to the staff and happy new year!
Somewhat Soviet-style. But it's nice and cozy. And all this for a reasonable price. I tried to look at the city, as they said - there were breakfasts on the 14th floor and a panorama of the city... it was dark and it was raining)
The staff tries to provide a comfortable stay. Everything was fine with me.
I want to leave a review about the hotel, I recently stayed in these apartments, they were advised to me by an employee Elizabeth, a responsive girl, told me everything in detail. The room turned out to be really nice and spacious. The room had a living room, a bedroom, an office, a bathroom and a kitchenette. The room had air conditioning, which was good news. The restaurant in the hotel is excellent, the food is very tasty, there is a Swedish line with a fairly diverse selection.
I will be happy to come here again!
A wonderful hotel. Large room, comfortable bed. Most importantly, modern renovation, which is not often seen in Belarus. And maybe I was lucky, but the room was quiet. I'm usually a light sleeper and the slightest noise wakes me up, but here I slept like a baby. So I will definitely come back again.
A good hotel. Beautiful rooms, high-quality. Clean. Not the worst location. The food is delicious. The staff is trained, professional. After the renovation of the Vitebsk hotel, popularity dropped.
The Luchesa Tourist and Hotel Complex
is a very comfortable hotel complex, not far from the city center. There are several shopping malls nearby.
The room is quite cozy and spacious. I stayed at the standard. It's a pity the set did not include bottled water [there is a cooler in the hallway] and, alas, there is no spoon for shoes.
Otherwise, it is quite comfortable for tourists to stay and spend the night.
There is a separate paid parking and breakfast.
Excellent hotel, everything is clean and tidy. The rooms are warm, it's nice to stay. The staff is very polite, the breakfasts are good, the variety is small, but everything is very tasty.
An excellent hotel for its segment. The rooms are clean and have everything you need. There is a small restaurant where you can have breakfast, lunch and dinner, the prices correspond to the level
Lovely hotel, polite, helpful staff, clean everywhere. I lived in a single room with all amenities: hair dryer, fan, TV, refrigerator. There is a cooler with hot and cold water on the floor. There is a restaurant on the top floor, where a buffet breakfast is served. The choice is average, but everything is fresh, tasty, and warm. The rooms are comfortably sized and beautifully furnished. Towels were changed every day. I was touched by the small swivel mirror in the bathroom for makeup. Special thanks! I liked everything. Thanks!
A classic premium hotel from the time of the Soviet Union.
Advantages: convenient location, clean rooms, reasonable prices
Cons: a meager buffet and a small restaurant for such a hotel, extra fixtures from the past
First of all, the room and the bed linen are clean, this is the main plus. Excellent staff. There is a large parking lot. a decent breakfast . the rooms are simple without pathos, very very simple)) I recommend it!
A wonderful hotel in the center of Vitebsk!
First of all, I would like to mention the very polite, friendly, ready to provide any assistance, the hotel staff, starting from the security guard and ending with the restaurant staff.
And now about the room: the room is spotlessly clean (and with my allergy to dust, this is extremely important), spacious. Comfortable and functional furniture. The bathroom is also spacious, with everything you need.
The choice on the buffet is not very large, but all the food is delicious, cooked at home.
I was pleased to stay in this hotel!
Cozy and clean rooms, friendly staff. The furniture in the rooms is relatively new, and the room also has a hairdryer, refrigerator, TV, air conditioning and a large bed. There is soap and shampoo in the bathroom. The room is big enough.
We use the sauna with our friends in this institution, we are satisfied with everything, they give us bathrobes, slippers, sheets, everything we need. It is always clean, there is a relaxation room, a font with very cold water in it. And there is a bucket for pouring cold water after the sauna. The souls are working, there is enough space for 6 people quietly. Wonderful staff.
A very simple hotel, without frills and frills. We stayed in a large room-three rooms, a bathroom and a kitchen. That's enough for one night. There is no corridor at all - there is nowhere to leave shoes and clothes. Warm, nice beds. It's fine for one night.
A very nice hotel. Of all the hotels we've been to in Balarusia, this is the best. A stylish, cozy room. Everything is clean, it looks like it was recently renovated. The breakfasts are delicious.
We booked in October for the January holidays-there were no other hotel options. For the four of us (2 pairs), the rooms were also only Deluxe, we booked them. The rooms are huge: an office, a bedroom, a huge living room, 2 bathrooms, a kitchenette (without a stove), a hall. There is a Jacuzzi in one of the bathrooms. And we didn't use a third of the room for accommodation, of course. The audibility is strong. Breakfast, unfortunately, is not included in the room rate, it was paid immediately for all days of stay, buffet. The breakfasts are decent. Scrambled eggs, omelet, oatmeal porridge, sausages/sausages, sliced cheese and sausage, cottage cheese, Sour cream, vegetables, fruits, breakfast cereals. Tea, coffee, juices, yoghurts. On the 14th floor there is a restaurant with a panoramic view (this, of course, is a strong word). The food in it is of high quality, but without frills, quite simple. Billiards can be ordered. It's a little cold in the corridors.
But the main adventure was with the Jacuzzi. As it says in the instructions, it doesn't work this way (number 1100), you can make it work, but it's unpredictable. The plumber was in our room every day, and the Jacuzzi was still not sorted out. To the credit of the hotel, the staff is very responsive, friendly, and always try to help to the best of their ability.
A three-star hotel is not even a bad one! The rooms are clean! The staff is very helpful and friendly! There is both paid and free parking! The only thing I didn't understand, or rather I didn't specify it myself, we were told upon check-in that there is a restaurant on the 14th floor! I was in another restaurant in the evening, but in the morning I went in and didn't quite understand, restik is a canteen, although maybe I went through the wrong door! In any case, the overall impression is very good!
A good hotel in Vitebsk, we can say one of the best! A large, diverse room stock at reasonable prices. The staff is polite and friendly. There is a guarded parking for cars nearby (an alternative to free parking).
Good breakfasts in the restaurant on the 14th floor.
We were with our family in June 2024. Two nights. Overall, I liked it. Not the very center of the city. The staff is polite. There was a two-room room. The style is green like that. The original one. It seemed cozy. There is free and paid parking. We took a paid guarded one for 8 Belarusian rubles per day. They didn't take breakfast. 25 Belarusian rubles per person for breakfast. There are shops and a shopping center nearby. The only drawback was that the windows faced the side where the night club is located and the young people there were constantly shouting loudly at night. The police came.
It's worth thinking about before choosing this hotel.
The staff does you a favor by feeding you during the restaurant's business hours.
There is hot water in the room, yes.
Taps and switches are jammed.
In the room, a towel (or rag) was met in the sink.
Breakfast - if you didn't come in the morning, then there remains a wonderful dish: "zhrichodali".
The coffee just ran out.
25 bel.rubles from the nose - you can overeat in a cafe, and then - wait - there will be time to fill the vending machine. Read what it says...
and yes, the lemon tea button just pours water, and more than the volume of a cup.
Elevators are a separate story - he arrives, menacingly announces the floor number and positions himself for a very long time - I don't know how long ago they were checked.
The door to the room is locked like a safe - mechanical and electronic locks. Getting in and out, especially with stuff, will require a bit of acrobatics.
The hotel is conveniently located, but there were no double rooms, we lived in a family room. It consists of two bedrooms, a living room, a kitchen with a refrigerator and a microwave, two toilets, and a bathroom.
In the middle of May, the room was cool, it was good that there were warm blankets in the closet.
The staff is hospitable, quickly settled in.
The hotel has 4 elevators, they are quite small. There is 1 call button on the ground floor. If a group arrived with suitcases, then you can lose a lot of time to wait for the elevator. The elevator can accommodate 2-3 people with luggage.
There is free public parking near the hotel and paid parking from the hotel. It is quite possible to leave a car for free.
We decided not to waste time on breakfast.
A great hotel. Clean, cozy, comfortable! The restaurant on the 14th floor with a wonderful view of the city set a wonderful mood for the day)))The breakfast buffet also pleased with a variety and, most importantly, delicious dishes. I definitely recommend it to everyone))
A very cozy hotel. The rooms are clean and spacious. A comfortable and wide bed. The room has all the amenities. Special thanks for the excellent room service. The cleaning is very thorough, the towels were changed every time. There is a blackout curtain on the window, which is very convenient in summer. The only drawback is that the Internet is not very fast.
A wonderful hotel, just respect!
The location of the hotel is almost perfect - everything is within walking distance.
We lived in a room for disabled people, everything is convenient! The bed, the toilet, the entrance to the room - everything is accessible by wheelchair. There are many elevators. A standard stroller comes in easily. It is very easy to get to the parking lot. There are five steps on the way, and a staff-led lift operates through them. This lift is tired, of course, but it is still coping... You cannot overcome the steps without it.
The rooms are spacious, clean, no problem. The staff is helpful and hospitable.
There is a water cooler on the floor.
The air conditioners worked only for ventilation. It was hot outside and we were kindly provided with an additional fan, after that life got completely better. A total of 5 out of 5!
The farewell to Luchesa and Vitebsk was a little sad. A beautiful city, wonderful people. Thanks!
P.S.
Yes, there is also a smoking room on the 14th floor, where there is a restaurant.
A great hotel. I lived in a single room, very cozy, stylish, large, comfortable bed. There is a TV in the room, a refrigerator, a shower in the bathroom, a hairdryer, gel shampoo, soap. Everything is clean and tidy. The reception staff is helpful and friendly. If something is unclear, you can call on the phone and the girls will explain everything. I really liked it! I recommend it, just a hotel, a hotel.
The Luchesa Hotel (category 3***), located in the central part of the city of Vitebsk, began operating in 2004.
Since 2016, the number of rooms, numbering 150 rooms of different categories, has been undergoing modernization. Free Wi-Fi is available in the rooms and public areas of the hotel. Coolers with cold and hot water are installed on each of the 14 floors of the hotel.
We spent two nights at the hotel in a family room on the 12th floor. A large room with two bedrooms, a hall, a kitchenette, a bathroom and a bathroom with a toilet. There is a shared balcony with the next room.
The windows offer a panoramic view of the city.
We had breakfast in the restaurant on the 14th floor in a buffet format.
There are four passenger elevators for ascent and descent.
A good hotel, many stars who came to the Slavyansky Bazar song festival stayed there.
The staff is very sincere, they treat us like good relatives. We lived in a junior suite and an economy suite. The rooms need to be renovated. The furniture is outdated (but everything is in working order), clean, there are no foreign odors. Water (hot/cold) and light without interruption. The air conditioner works great. There are blinds on the windows. High-quality mattresses, ironed linen - a sweet sleep from the road is provided for you. The WiFi is great. TV is digital. There were no slippers... there were bathrobes, but there were no slippers. The gym is wonderful. There is a cooler on each floor. There are shops nearby. Taking into account the fact that on Friday and Saturday the banquets were held in the hotel restaurant, it means that the cuisine and the restaurant are held in high esteem by the townspeople.
We were there on New Year's holidays. A very decent, clean hotel with attentive and friendly staff. The rooms are spacious and well furnished. The linen is clean, it is changed in a timely manner. Daily cleaning, high-quality. You can order a set breakfast, lunch. You can choose from 2 different dishes. Delicious, satisfying. They can bring it to the room. I was surprised that there is not enough bright lighting in the lobby of the 1st floor and on the floors where the rooms are. The key had to be inserted into the keyhole by touch.
The autumn hotel is good, cool, the rooms are large, cozy, clean, everything you need for a toilet is there, there are bathrobes, new furniture, clean bed linen, excellent mattress, but I was surprised by the breakfast, they didn't feed you anywhere worse! The wish of the administration: pay attention to the food of the guests, a very poor menu, and for drinking I had to stand in a long queue in an unsuitable room, something like a utility room in the kitchen.
Of the advantages:It is located next to a public transport stop.It takes 10 minutes to get to the center by trolleybus or bus. Very high-quality cleaning, everything is clean.Good sound insulation.
Of the cons: tired furniture and plumbing. It is better to take breakfast according to the menu, because the buffet is very meager and by 10 a.m. there is almost nothing. We are sorry that we chose it, money is wasted and the impression of the hotel has deteriorated very much. People were eating fresh food for much less money, and we were picking at scrambled eggs cooked 3 hours ago.
I stayed for a day. I didn't take an expensive room. I was satisfied with everything. I was especially pleased with the bed linen. Either it's new, or they wash just fine, I don't know, but it's a pleasure to go to bed in such underwear.
He lived on the sixth floor.
I recommend the hotel.
Nice hotel. Yes, it's not Marriott. It has its own nuances, but comparing it with others, it's not bad. You can order a room by phone. The rooms don't have enough stars, but it's cozy and clean.
We checked into a family room. The room is magnificent: large, with two bathrooms, clean, quiet, cozy. Beds, towels are clean. The service is very fast, neat. The staff is very polite, friendly, unobtrusive. We didn't take breakfast, ate in a cafe, got acquainted with the local cuisine in different cafes. The location of the hotel in the city center is very convenient. We parted with the hotel with regret. If we have to visit Vitebsk again, we will not consider another hotel.
Very nice hotel, clean rooms,great shower, a Jacuzzi tub, there was a great kitchen with a microwave, refrigerator.There were 2 toilets, a very big plus