An employee of your department behaves rudely, is rude and is not interested in customers.She says that she works on Sunday until 15.00, and the fact that it is written in the schedule that it does not concern her until 17.00.Having taken money for a phone deposit in the amount of 500 hryvnia for a month, the percentage was 130 hryvnia.A month later, I made a re-mortgage and paid 130 gr.%, but the amount of 495 gr. appeared on the contract instead of 500 and after another month it turned out that I had to pay 285 gr.%.When asked why it happened, the employee explained that for the amount of 500g.%0.9, and for the amount of 495g.%1.9, and she had nothing to do.To my question why the amount from 500gr. suddenly became 495gr. I did not hear a clear answer.Some kind of inadequate man appeared who began to threaten me and push me out of the pawnshop.The phone number that is in the contract of the control department 094 927 78 71 will not be reached because they do not pick up the phone.I wrote to my e-mail, but I did not receive a response.