Lm 13
64 reviews
June 10
I will write a review, as it turned out, about my favorite car wash)
I drive a car to the guys from time to time, even though I don't even live in this area. If I need a consultation, I get it without any problems with a smile. (I don't understand chemistry, etc.).
Regarding the performance of the work, there simply can be no complaints! I like the way the employees treat the car. They respond to requests coolly, they themselves offer to remove something, shift it, and so on. I am scrupulous about the quality of the sink, I inspect everything before and after, but in the LM13 you can really be calm about the paintwork and interior elements.
I used detaling to make ceramics and remove dents. As for me, it's fast) Both procedures were done well, so I can safely advise detaling! The rest should be tested)
If I'm not going on business, I can wait out the car wash right at the reception, where I can comfortably sit down, and also play curling iron) and yes, when I was there for the first time, they persuaded me to play)))
Everything is OK for the price, as there is more expensive, there is cheaper. Price = quality. And this is the main thing.)
The location of the sink is super. Those who live in the area are lucky, as there is also a shopping center at the same address.
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3
June 13
The best detaling that I have visited, the staff is as polite as possible, consulted about all services to the maximum, kept informed throughout all the work, a constant photo report of the procedures performed with the car, did a very large amount of work and most importantly, as a gift, they covered important body elements with a protective film, the result is very satisfied, everyone I recommend it
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2
1
August 16
Good staff doing excellent and high-quality work, and most importantly quickly👍
During the washing period there is a very comfortable waiting room with music and a console to play
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1
August 16
I don't usually write reviews, but this is a special case, at the sink for the first time, and I was very pleased.
I can only highlight the pros and cons here.
- the staff treats you as if you are their closest and most beloved relative,
- I did not find a single trash can and speck of dust in the salon, they even found long-forgotten children's small toys,
- the windows were soaped that it seemed to me that they were not there
-they were externally washed and rubbed so that the car shone even in the dark.
I recommend the car wash, this is probably the best place where I was serviced. Come on in, you won't regret it.
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2
June 8
It is not the first year that I have been serviced at this Car Wash and I would like to highlight it separately, I liked the quality of the services performed from the first time, the employees are excellent, they understand their business well, they have their own approach to everyone.And more recently I left my car for dry cleaning, I was very pleased with the result, many thanks to the staff for the excellent service!
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2
June 7
I did dry cleaning of the entire cabin and body polishing for the guys. I drive an Audi a6 c7
Due to the fact that the car mostly drove along the highway, the body was chipped and rough. I thought that painting the elementals would not do. The guys promised to do everything possible to put the car in order. This is the result I did not expect! Thank you for your professionalism and clear work!
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2
September 11
Everything is at the highest level! I really liked the service. Everything was done on time and efficiently. If you care about the condition of your car, then feel free to come. These guys will bring it to its original appearance better than you can imagine! Pleasant client area, everything is clean and tidy, the staff is polite and considerate! I will definitely come! I recommend it to everyone!
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1
June 7
Good detaling. Smart guys who take the car, advise on what the car needs. Cleaners also work quickly and efficiently. I personally had no questions. Promotions are often held. Recommend
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2
April 22
The sink is like a sink, it performs functions, but there is a huge BUT. I left the car, an old e39, but with a native coin box and a curtain to it. It was whole, but it stuck sometimes (you don't need to pull hard to close it). When I took the car, I noticed that the curtain was torn off. I showed it to the administrator and the person who washed it. They said that they didn't break it and that everything was like that. We agreed that they would order a new curtain and replace it. After a while, he called the administrator, and the director picked up the phone. He fiercely argued that they had not broken it, that everything was normal on the cameras. The director did not even specify what kind of curtain, window or what, he immediately began to deny it. He called an employee to the phone, who was washing, blamed everything on the administrator, saying that he broke it, because he was checking the work. Did I forget to clarify that the admin is already not working for some reason and that I will already prove and tell the person who does not work there? As a result, the car was washed normally, but I feel sorry for the curtain (well, what can I do, the car is 26 years old), there is no customer orientation. I would not have written a review if this situation had been solved humanely. It's my old car, but if it was expensive and they did the same? What's all this about, if something doesn't stretch, dangles, and so on, just don't touch it anymore and tell the owner. All the bad things
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4
2
May 31
In short: the car wash for 4 is not the worst in Minsk, but it is far from ideal. Detaling is a horror that cannot be appreciated. If you still decide to use their services and leave the car, be sure to sign the contract, the act of acceptance / delivery of the car and take a picture in a circle. Come to the car acceptance with a person who knows at least a little about the field of child care.
Perhaps the owners are trying to change something, but my personal experience is a lot of time and nerves spent on "debriefing". Of the entire list of works, the only thing that was done relatively well was polishing.
The administration's customer focus ended exactly from the moment the money was transferred.
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1
1
July 18
I did the polishing and pasting of the headlights with film. I was very pleased with the result. The guys are great, high-quality advice and work. Thanks again!
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1
June 3
I stopped by the guys, did a great job with the car wash after the trip, we were satisfied, polite and positive, we gave the car away very quickly, thank you for your professionalism;)
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2
April 6
They will make the complex better than yours on a regular Moca.
They impose unnecessary services (which they then cannot perform efficiently), the administrator is an adult man, offers to do a one-step polishing (which is useless on my car) where a deep one is needed. Learn to match 😉
The bottom line:
1. stupidly chop money
2. The quality of services is the worst in the city
3. Untrained staff and administration
4. There is only one name from detailing.
5. I do not recommend this SINK to anyone
They also offered me to stick a car with them ahahhahahaha
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4
1
September 5
Disgusting car wash , after washing the car , I had to go back to be washed , and when I returned , they washed it so that they scratched the entire hood . There are no words , I will write complaints to all possible authorities .
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1
March 17
In winter, the management at the car wash changed. If you want to get a bad car wash, insults and disrespectful attitude, then come. The new administrator, a young boy, whom you should bow to. If you don't do this, you will be let down by him and as a result you will get a spoiled mood. I am attaching a photo.
The car is taken at an unscheduled time. The issue is being delayed. They wash it for a long time and poorly.
There was a favorite car wash, with great service, guidance and quality. I'm sorry I had to say goodbye.
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5
4
May 29
I washed the car 2 times, the quality of the work is acceptable, but the price and service leave much to be desired. They impose (without exaggeration here) services, not a transparent price, which may change as a result.
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1
October 5
I left the car for dry cleaning , I am satisfied with the result by all 1000%💫
Thank you very much ☺️
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2
May 26
For your money, the sink is of disgusting quality. The water from the joints is not removed at all and you have to wipe everything yourself so that the car is not stained. Plus, the last time the varnish and a little paint were damaged, I had to do polishing
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1
1
August 9
Excellent car wash, I advise everyone!)
Everything is fast and high quality.
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May 2
The quality of work is excellent!!! There is no cooler, now only lm 13!! Special thanks to Sergey, the car is like new
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2
2
July 13
Great car wash, friendly and courteous staff.
In the client area there is water, a set-top box and comfortable sofas👍
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1
August 29
Six months ago, the owners of detaling changed. The quality of the materials has improved. The staff has been updated. Well done, they strive for the best. They become more customer-oriented.
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2
June 7
Everything is on fire, fast, high-quality, clean
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2
August 26
Solve any problems, the service is at the highest level
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1
April 25
not often, but I go to them to wash the car / clean the salt in winter. they do it well. you can put it in a curling iron in the client's room
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2
2
March 23, 2023
Great car wash! The machine is in film, treated carefully, washed qualitatively) the price tag is adequate, additional services were not imposed) in short, I recommend it! I will definitely come again 👍
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3
3
January 17, 2023
A good car wash, an interior waiting room made of car seats, they wash quickly and efficiently, the location is convenient for check-in
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3
1
March 16
Excellent washing, simple communication and a serious approach. It is a must to visit!
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2
1
October 16, 2023
Great guys, there's not a crumb in the cabin, the glass inside is perfectly clean, there's also no fault to find outside. At the moment, the best Car Wash in terms of price-quality ratio of those that I visited. I recommend it!
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1
1
December 8, 2021
Washed quickly, efficiently (I take the body + interior + glass). The prices are average in the city, for the quality and speed of work they are quite adequate. Convenient location. It is in demand - there are queues, but it is not critical (and you can leave the car and pick it up later)
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5
1
April 6, 2023
If you're not driving a Maybach or Porsche, you don't even have to stop by :))
These cars are polished from top to bottom, but they didn't care about yours) they were washed and cleaned so that they had to clean up themselves. They hadn't even heard about the existence of the trunk, but at that time they came up to wipe the Porsche on the street 5 times))
Thanks, we won't stop by again👍
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5
1
January 16, 2022
I have never seen such an unfair attitude to work!
I will definitely not contact this car wash. I advise you to go around the M13 car wash on the Uman side.
I brought the car by prior (!!) appointment at 13.00, I signed up last night, not even day to day! I brought the car in advance (at 12.30) so that the time arrangements would be fulfilled for sure. I gave the keys to the receptionist, we agreed that upon completion of the car wash, he would call back.
I did not wait for the call, I came to get the car at 15.00. And NOW ATTENTION: the car was untouched, from the word completely. She was standing in the same place, in the same form. In 2 hours of time, the car wash was not started. And this is taking into account the pre-registration!
I have not received an explanation of the reasons for this situation from the car wash workers, I am generally silent about the elementary "sorry that it happened like this". Absolutely boorish attitude towards clients and work in general!
M13 employees have obviously never heard of customer orientation. Which is at least very strange for the 21st century.
And I did wash the car at another car wash! For 28 rubles, by the way, and not for 42, as stated here.
Date - 16.01
Recording - 13.00
Car - Chevrolet
Daria is no longer your client.
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3
December 1, 2022
Excellent service. High-quality service. A friendly team. I was pleasantly surprised.
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2
February 12, 2022
I always turn only here. The car drives off-road, almost always in terrible condition. They wash it very efficiently, they will help and offer something new for the safety of the car, in winter or in summer. They will also help to remove rust on the kangaroo coop.
Excellent staff.
I am very glad that I found this car wash)
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4
1
September 14, 2023
Excellent, pleasant service was 100% satisfied.
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2
April 26
That's how my tinting was removed, it's a pity that I noticed it late + the heating was damaged + glue residues on all the windows + the interior was damaged
Think about it before you go to them
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3
2
February 22, 2023
I like. I chose the LM13 car wash!
I've been to different car washes. The result was not always pleasing. Then the price is too high. Then they will not wash it efficiently. They'll scratch you with their dirty rags.
Everything is fine on LM13 so far. I would like a discount on regular visits!
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2
September 3
Very expensive
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1
April 10, 2021
They wash perfectly. Not only the administrator is worried about Clint, but also the accountant. They will definitely not be ignored. A flexible price list for any wallet, in addition to washing, noise and vibration insulation services for the interior (according to the hair dryer).
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3
1
October 19, 2023
Streaming regular car wash, but the prices are like those of detaling
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2
2
January 25, 2022
Good detaling, they do it quickly and efficiently, keep up with the times, are not afraid to try new things and as usual everything turns out)
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4
April 8, 2021
It's disgusting,
The receiver cannot specify the time, as well as the price.
They handed over one price, received another.
Minor flaws,
The documents are not processed at the time of acceptance.
And on the road in front of the gate, they do not accept claims.
Something like this
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4
February 17, 2022
I drove in on my car, they washed it not badly, the administrator Leonid told me about the whole range of services. I'll be here soon to do the polish cleaning.
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1
April 12, 2021
The car was washed badly, there were stains, I thought it just wouldn't wash off. I came home and everything was washed off with an ordinary cloth. I would look at my employees and recommend them to work more responsibly, and not to leave :)
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4
2
February 2, 2022
The car was waited for a day instead of the promised 4 hours
A lot of small nuances are missing.
You can't move the price.
Rudeness in response.
A youngster at the reception
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6
January 17, 2022
Super car wash. Excellent administrators. Regular customers are provided with a discount.
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5
April 2, 2021
The master does not participate in the acceptance.
P,
the donkey washes the car externally in greasy spots, after vacuuming large crumbs (baby), the leather seats are 1/2 processed... How is it?
Price on 04.2021: lux 55. + 20 skin conditioner
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2
2
September 6, 2021
Super!!! High-quality and not expensive car wash, plus polishing and pasting the car if necessary!
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3
September 18, 2020
Terrible car wash, firstly, I signed up in advance, they didn't transfer the shift, and I had to wait 2 hours, secondly, they vacuumed poorly, the trunk was not touched at all, the windows seemed not to be washed at all....
In short, there are no words👎
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2
November 26, 2022
A very high-quality sink! I advise you!
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