We have just returned from vacation. Abkhazia is wonderful for its nature and the sea. We have already visited it many times. The hotel is beautiful, everything is clean, the territory is very good, everything is conducive to doing everything at the level, very cool. But....We booked the first 3 days in this boarding house. They did not extend it, since the prices are already like in hotels with good service, but there is no service. The food is like in a Soviet canteen. If you are a little late, then everyone has already dared. There is ground coffee in the dining room, but no milk. When asked by the staff if there was milk, she received a grin. I do not know what kind of cereal they pour for children. Locals come to the beach, gather in groups. One of them was rude in response to a question about renting a Sap board. We just didn't expect the locals to come there with their own, it turns out. In general, the owner of the establishment clearly wanted a different result. We need control. Either discount the prices or change something. You pay for a service that doesn't exist. As an option, do not pay for meals, look for cafes, if there is such an option here.
I really enjoyed my stay at this hotel. Large territory, Parking, Playground. Children's room with staff, generally separate 5 stars! Table tennis is available. Clean, large swimming pool. Shops on site. WiFi throughout the territory. Own sun beds, you don't need to pay extra for anything. The cinema! Movies every day, at lunch and in the evening. The dining room is large. But, there is one unpleasant moment, fruits, compotes and desserts ran out very quickly and were not always taken out again. Maybe it's because of the vacationers, maybe the number is limited, but I had to run faster first for sweets, and then everything else. The dishes are varied and delicious.
Of the advantages: the rooms are fresh, the furniture is modern, the towels are Normal. Nice pool, but small for so many rooms. We had a rest in the off-season, but there are still a lot of people. Of the cons: Bathrobes are given only on demand, I had to look for a girl who gives out bathrobes, we searched for the right size for a long time. All the robes are mostly 42-44 sizes. My husband was barely picked up. And food! It's like a hungry land! they run like crazy with all their legs in this distribution, they are afraid that they will not have enough food. After the first visit to the dining room, they began to come later for about half an hour, when all the hungry would have time to fill their bellies. The food itself is for an amateur, just some kind of sanatorium, without frills. What is breakfast, what is lunch, what is dinner. Of the fruits, only oranges. There were apples once. Well, it's not very good at all. But you won't stay hungry. The beach is super, the sea is also. The palm trees are gorgeous, the views are beautiful. The girl at the reception is friendly. There is a cinema with the smell of mothballs))), two tennis tables, but you will not find balls for the game. Those who rested longer simply ordered rackets and balls for ozone, but there is always a queue at the tables for the game. Although there is still plenty of room to put tables. There is a table with big chess, we liked it - we played. There is a library, always empty by the way...In general, everything seems to be from the USSR, the atmosphere, the smells, the rooms. If it were not for the fresh renovation of the rooms, you might think that you have fallen into the past. Of course, I will not go a second time, there are more comfortable conditions in Abkhazia for this money. But for a change, you can visit.