We have just returned from vacation. Abkhazia is wonderful for its nature and the sea. We have already visited it many times. The hotel is beautiful, everything is clean, the territory is very good, everything is conducive to doing everything at the level, very cool. But....We booked the first 3 days in this boarding house. They did not extend it, since the prices are already like in hotels with good service, but there is no service. The food is like in a Soviet canteen. If you are a little late, then everyone has already dared. There is ground coffee in the dining room, but no milk. When asked by the staff if there was milk, she received a grin. I do not know what kind of cereal they pour for children. Locals come to the beach, gather in groups. One of them was rude in response to a question about renting a Sap board. We just didn't expect the locals to come there with their own, it turns out. In general, the owner of the establishment clearly wanted a different result. We need control. Either discount the prices or change something. You pay for a service that doesn't exist. As an option, do not pay for meals, look for cafes, if there is such an option here.
I really enjoyed my stay at this hotel. Large territory, Parking, Playground. Children's room with staff, generally separate 5 stars! Table tennis is available. Clean, large swimming pool. Shops on site. WiFi throughout the territory. Own sun beds, you don't need to pay extra for anything. The cinema! Movies every day, at lunch and in the evening. The dining room is large. But, there is one unpleasant moment, fruits, compotes and desserts ran out very quickly and were not always taken out again. Maybe it's because of the vacationers, maybe the number is limited, but I had to run faster first for sweets, and then everything else. The dishes are varied and delicious.
A great place to relax! The sea is 150 m away, pine trees along the embankment on the very edge of the beach, the air is clean, with the smell of the sea and pines, unobtrusive service, excellent recreation, treatment, baths, excursions, leisure, friendly staff, buffet, magnificent territory, along the sea not fenced, you can walk to Pitsunda in half an hour, without a city It's like getting into that other world, in the good Soviet times, when we all lived under communism and didn't know about it... After the renovation, the hotel has a very good level, although not everything has been renovated yet. We rested with pleasure! It is democratic, everything is accessible, the people are relaxed. Thank you all!