Immediately minus stars for service and delivery. The most terrible delivery.
I made a pre-order of flowers in three days. This afternoon, I once again confirmed the order for 23:00 with a time reserve. At 23:00 they write that there is no such variety, others are now being packed and shipped. The flowers are not bad, just for this two stars, no complaints, but what I paid for the delivery is unclear. They arrived at 23:40, they were late for the birthday because of this. I ask when the courier will arrive - they have looked through it, they are silent. I am very puzzled and disappointed with the service, I will never order here again.
I have never seen such a thing that at the time when you should have the goods, they wrote that what you had booked for three days was not there, we will collect another one now and send it. And all day before, was it a problem to do this and warn in advance? Very irresponsible, I don't recommend it.
I ordered, confirmed, warned, and on their part - they scored, scored a second time, did not warn about the absence, about the delay in delivery, did not even apologize, as if this was the way it should be. Think about it before you take something from these
Flowers were delivered, after 1 day with proper care (I removed the tape, cut it, distributed it into two vases, put it under the air conditioner, poured a lot of water) - 20 pieces wilted after 1 DAY. They refuse to accept their mistake on the phone, they say that I am to blame ... service 0/10, flowers too. I attach evidence to the review, in the second photo some of those that I threw out a day later
մամայիս ծննդյան օրը պատվեր կատարեցի երեկ 101 վարդ,շոկի մեջ էի մի հատ թարմ ծաղիկ չկար մեջը,ու 10 ժամ հետո թափվել են թերթիկները ,բիզնեսի նոր ձև են գտել,հազարրրր ամոթ ձեզ,հետոել բան չունեն ասելու քցեցին սև ցուցակ համարս,