Tickets are sold for a Russian passport, but they are refused upon boarding. The money is not refunded, as they refer to the fact that they were late for the flight.
The driver said that the director's order was not to take Russians.
Disgusting company! The flight was canceled on the day of the trip and was not warned. After 3 weeks, I can't wait for a refund, they constantly promise "tomorrow". There is no customer service at all! All operators are just boors who do not want to understand the problems that the company itself has created!