The passport officer is a very patient and responsive girl, immensely grateful for the understanding and respectful attitude
It is open from 8:00 to 17:00 with a lunch break from 13:00 to 14:00, on Saturday too
I contacted 5.11.22: there is a leak in the bathroom from the hot water meter (I could not eliminate it myself), I turned off the water. When contacting tel 115, the dispatcher indicated that even if the tap in the apartment does not solve the problem, the emergency on arrival will only block the entire riser (! in a 9-storey building) and the repair will not be carried out by her (?!), the master will be able to do only 8.11. And why such an EMERGENCY?
Generally lazy! Since spring, I have been contacting about fixing leaks in the apartment and on the site...everything is still flowing, this makes the wall in the apartment black, and the workers refer to ventilation. What kind of ventilation??? If the walls are constantly wet on the site!!!
And there is a lot of one star. I just don't know a worse organization. For 6 days I have no heat supply in my apartment. All requests and applications are simply ignored. We have reached such a bottom that there are no words anymore. Tomorrow I will go and write electronic appeals to all the higher authorities.
They work like all housing and communal services in the country. Until you point out the problem, they don't notice anything, they only work on the application. A large number of craftsmen and engineers, but everyone is sitting in their offices and shifting papers from one place to another, there are no jobs in fixed areas and they do not even know what is going on there.