Ледовый дворец

4.5

99 ratings

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Level 9 Local Expert

The new arena is quite comfortable, the grandstand is well located, so it is comfortable to watch hockey from absolutely anywhere in the arena, large and convenient parking right next to the arena, courteous staff.

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Дарина Гарист

Level 3 Local Expert

We decided to go ice skating with our family in the new Ice Palace of our city. We thought that we would get a lot of positive emotions, but in fact - a solid negative. In the morning (at 9:00), we booked seats and skates for mass skating at 17:00. We were warned that the reservation will be withdrawn an hour before the start of the ride, that is, we must redeem the reservation before 16:00, so we need to arrive a little in advance ("A little in advance" is a direct quote from the employee who made our reservation). That's what we did. At 15:30 we were at the palace. It also turned out that lunch is at the ticket office from 15:00 to 16:00. Accordingly, our reservation has already been cancelled! When we asked why we weren't informed on the phone about such "subtleties" of the work schedule, we received a succinct and eloquent answer: "We shouldn't, you want to ride, not me." Our indignation at this blatant rudeness was met with an equally picturesque response: "Step aside, think about it, understand that you are wrong, and then talk to me!" To say that we were shocked is an understatement. They asked for a complaint book. And then surprise No. 2! They don't have a complaint book, not just in the workplace, but in principle! (According to the same "administrator"). We did not give up, we asked how to contact the administration of the palace, to which the aforementioned person with feeling, properly, and calmly informed us that she was the administration and we would not see or hear from anyone else. Emotions were overflowing, to put it mildly. That's how a beautiful Sunday evening was ruined. Never set foot there again. It's better to go to the Zhlobinsky Ice rink, I've never seen anything like it there. And I haven't seen it anywhere.

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Ксения Черниковская

Level 3 Local Expert

We decided to visit the Svetlogorsk Ice Palace for the first time with a young man and have a good time skating, but the administration, represented by Svetlana Drozd, was extremely negative. When I asked her to rent two pairs of skates, she counted the rental of ice only for us (that is, we came with our skates), we were informed about this in the window where they give out rented skates. When returning to the cashier to clarify and correct the situation, Svetlana Drozd attacked us like cats on a sausage, saying that we had incorrectly formulated what we wanted from her, and if we had asked for rental skates, she would have asked for our shoe sizes. Then she confronted US for not telling her our shoe sizes, and when I asked, "Excuse me, but how am I supposed to know what information you need if this is your first time?" — Svetlana Drozd attacked us that it was our fault for NOT INFORMING us that we needed skates for rent. I recommend that the management of this ice palace send Svetlana Drozd to an otolaryngologist to check her hearing, and I also recommend that she be sent to courses on communication with clients. The impression after such attacks and accusations against us is extremely negative, and the whole evening was ruined.

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Darina Smirnova

Level 6 Local Expert

Great entertainment for Svetlogorsk! I am especially happy for future hockey players, because if their ice is as bad as in mass skating, they will definitely win everyone)) The rolling skates are sharpened perfectly, but they hang on the ankle-they can't be tightened. The most amazing thing about Ice is the staff. Thank you so much for your kindness, understanding, and responsiveness!

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Nina Zenkovskay

Level 6 Local Expert

We had a family vacation: my husband and three children. Everything is great, there are assistants on the ice, watching and helping. The skates are comfortable, the girls took size 34, there was no smaller one. (when they called, they said that there were sliding doors, and we were the first to go to the cash register) There is no buffet to drink water at least. For that, a pizzeria (Berezki shopping center) and shops are within walking distance.

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Вадим Кондрашонок

Level 6 Local Expert

Awesome The rink is great! Hockey matches are held, which is new in our city. It's good that there is a skate rental. It's a pity that there's no power point yet, but I think this issue will be resolved. I recommend you to visit)

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Rafis Korolev

Level 11 Local Expert

An ordinary ice palace with no frills. The rink is in good condition, the ice is well maintained. Skate rental is good – comfortable, not cluttered. The prices are adequate, without unreasonable surcharges. Overall, it's a good place to ski, without the wow effect, but also without obvious disadvantages.

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Яна Бондаренко

Level 12 Local Expert

I like going to hockey, + 1 is a new place where you can have fun in your free time. I also attended mass skating, you can rent skates on site or sharpen your own. There is also a gym.

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Дмитрий

Level 12 Local Expert

A wonderful place to relax, but there is not enough self-service coffee shops with high-quality coffee at an affordable price, for example, Coffee Lil, would be a good option...

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Dyndo

Level 5 Local Expert

A terrible cat, there is something to compare it with. They don't regulate the number of people at the rink when 80% of them are children who can't ride and those children who ride counterclockwise. The ice itself is a horror. According to my feelings, it hasn't been rolled out for a day, everything is full of holes and bumps. After 15 minutes, the horror-skating was gone. There is something for the management to think about

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MrZerg

Level 10 Local Expert

The ice rink has only recently opened, so it is still working in test mode. But you can already share your first impressions. Everything is new, fresh, beautiful and neat!) The ice arena itself is quite standard. But there are two times fewer seats in the stands than in Zhlobin. So no serious events are planned. But thank you very much for at least being able to ride on ice with the children!

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Ольга

Level 4 Local Expert

We take our son to the Zookey section. The changing rooms are normal, but there is not enough ventilation. The coach is super. Shapovalov N. F. found an approach to a child with special needs. It's always clean. Friendly staff.

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Андрей Пигаль

Level 12 Local Expert

Finally!!! Yes, not without flaws, but still we waited for the ice palace in our city. The territory was improved, made a place of attraction for a healthy and athletic part of the population. Now it's up to the general infrastructure around the palace to develop it into a full sports and cultural park of the city.

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Роман Евсеенко

Level 3 Local Expert

Everything is great! There is not enough food and souvenir shop. The employees are friendly!

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UWU

Level 5 Local Expert

Pleasant parking, the best coaches and waiters,pleasant prices if you take free skating, registration in the gym is nowhere easier (an individual coach is given there)

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саня приберезинский

Level 6 Local Expert

A very nice palace, comfortable,located in a pine forest, I really like everything 👍 🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾🇧🇾

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Екатерина Федорченко

Level 4 Local Expert

A wonderful place for family fun!

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Андрей Морской

Level 12 Local Expert

I've been to many ice arenas, but it's just empty here. There is not enough cafe inside. The arena is empty in simple words. I wish you further development! Do not be shy about suggestions from the residents of the city.

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Антон Юрьевич

Level 5 Local Expert

When I arrive, I visit the gym. The staff is super.

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Вероника В

Level 11 Local Expert

In general, everything is not bad to begin with. There is a place to change shoes, lockers, ice. However, the object still needs to be improved. We are looking forward to the full commissioning!

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Александр Иванов

Level 4 Local Expert

I liked everything. The children are delighted...

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Владимир Руф

Level 14 Local Expert

It's not bad, but there are questions about the quality of the ice.

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M.ll

Level 3 Local Expert

It's cool, but the ice is crooked, you can fall