I have been doing sports for 8 years, to say that I am shocked by this fitness club is to say nothing! I definitely do not recommend it! It's not a comfortable locker room, we change clothes on top of each other. The equipment creaks in the hall, it seems that preventive maintenance is not being carried out. It is very inconvenient that in one small hall where the girls train, group trainings are held at the same time. During a group training session, the coach interrupted work to ask the girl not to practice on a certain simulator because it squeaked disgustingly, even her teeth were cramping. Even worse simulators are installed in the passage to the terrace, especially the Smith traction simulator, it turns out to lift it evenly every other time, because it constantly jams and turns out to be lifted alternately!
The mats in the hall are of disgusting quality, scuffed with a smell, they slip very much on the linoleum, if you are not constantly vigilant, you can fall unsuccessfully!
A month ago, we started visiting this institution. When buying a subscription, my mother clarified all the nuances, since I only know Armenian at an elementary level. The administrator told us that an action is currently taking place, when buying a subscription for 5 months - 7 months as a gift, the cost is 22 thousand drams. I didn't want to take a subscription for the whole year, so I asked my mother to clarify if there were monthly subscriptions, to which we were told that there were no monthly subscriptions, only promotional and daytime subscriptions valid until 4 pm. Before buying a subscription, we had a short tour of the gym, at first glance everything was quite decent: good simulators, there are all the necessary equipment.
Before purchasing a subscription, my mother clarified several times whether she understood the employee correctly, that now we are buying season tickets for 5 months for 22 thousand drams, and we get 7 months as a gift, to which the employee assured us that everything is so that we understood correctly. We bought two season tickets.
On the first day of training, I realized what a mistake I had made.
Firstly, according to the established rules of this fitness center, you cannot visit the gym and group programs at once on the same day. Okay, it's not that critical.
Secondly, the coaches are absolutely incompetent, unqualified, stretching was absolutely not like stretching, as if they hired a girl who had previously been engaged in dancing with good flexibility, but at the same time did not have special knowledge of teaching and stretching. Throughout the lesson, the music was lost, which caused the coach to constantly be distracted to fix problems. As a person who does not know the language and does not understand what movement the coach calls for further execution, I looked directly at the coach to repeat after her, but it did not help me, since the coach showed the exercise for a second (and during this second, with a full hall, it is impossible to immediately see what the coach shows), after which She stood up abruptly and admired her reflection. The only qualified coach is Anastasia. Her training sessions were always interesting, with an explanation of the technique and without problems with the music, for which I thank her very much. That's where all the advantages ended.
Thirdly, there is a huge disadvantage that there is no separate room for group programs, there is only a small empty area in the gym, which is absolutely inconvenient, since with so many people and the size of the room, the air was absolutely not circulating, the air conditioners could not cope, it was very stuffy.
Fourth, terrible exercise equipment and equipment. All dumbbells and pancakes were scattered all over the hall, it was almost impossible to find a pair for dumbbells, no one followed the order of the inverter. It was impossible to practice on the simulators, since some were old, and others required lubrication, which is why almost no simulator was suitable for use. Also, the mats were in absolutely terrible condition - old, worn and scuffed, the mat material was so low-quality that it constantly slipped on the linoleum. The only thing I've been doing all this month is Anastasia's group programs and my own dumbbell workouts.
A few days ago, when she came to the gym, the same employee who sold us the season tickets said that the deadline had expired and they needed to be extended. My mother and I were at a misunderstanding, we asked questions about the subscription, because when we bought it, they told us absolutely different things. We repeated the words of the employee about the action, to which she replied that this could not be, she could not say so. I started explaining something and trying to get out that 22 thousand is a month. To which my mother said that initially she asked several times if she understood the employee correctly, when translating to me, my mother clarified once again whether she translated it correctly (since before that the administrator said she knew a little Russian), to which she nodded affirmatively, saying yes. The employee replied that we misunderstood her, after which we put the cards on the counter and said that we were canceling the season tickets. The girl immediately started trying to smooth out the corners, saying something about the installment plan, but we said goodbye and left. We did not listen to her suggestions, as we had never seen an even greater deception in our lives. I do not know the motivation of this girl's actions, whether it was necessary to raise sales by any means, or what, but it was just outrageous. I regret that I did not record our first dialogue on a dictaphone so that she could turn it on later.
As a result, I absolutely do not recommend visiting this fitness center, because it does not cost anything: neither your money, nor the time spent, a terrible institution.
I really liked the hall, after all, until you try a purely female hall, you will not understand this degree of comfort. There are all the necessary simulators, on average there are no queues (I walk in the middle of the day on weekdays). I go without a coach. The only thing is, it can be hot and stuffy, they don't always turn on the air conditioner
The attitude of the coaches leaves much to be desired, initially I took a subscription with the coach, she said to run for 20 minutes, then another 20 minutes on an exercise bike, to my indignation that she did not even ask me about any injuries and what result I want to achieve, coach Nare told me that if I want to practice individually with her I will have to to pay some huge amount. It was on the eve of March 8th and the coaches stood and discussed that they had taken a season ticket and did it with such contempt as if you were not welcome there at all
This place left a very bad impression. The hall itself is well made, with normal changing rooms and a beautiful view from the window, as it is located on the top floor in the Russia Mall.
I came to a personal training session, the day before I was given a phone to call the coach. Coach Angela called me and we agreed on a time. At the very beginning, the coach said to walk along the track and she just wasn't there for 30 minutes, she chatted with other girls and as it turned out, what was not reported, she is still engaged in parallel with three wards. It was my first time.After I got tired of walking along the track without any instructions at the beginning of the workout, I came up and asked what the next plan was and why I wasn't alone at the originally announced individual workout.The coach spread her hands in surprise and said that actually there are several people here and in Armenia there is only such a training format, and she also worked in Moscow and there is also only this way, several people in a group, now they are not individually engaged anywhere. All this was said in an absolutely boorish tone. The explanations and answers to the questions were on ***.
After that, she began to show the exercise, I asked her to show it again more slowly to repeat, to which the answer was "well, you already know everything" and did not show it anymore. I turned around and left. The money for the training was returned. I'm sorry, but this is ***.
This is the first time I've met such an incompetent, boorish coach.
See original · Русский
16
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Галя
Level 6 Local Expert
April 21, 2023
It's a good gym, but there are pros and cons.
Let's start with the pros.
1. The managers are very friendly, they will tell you everything, I was very pleasantly surprised by the situation when I did not know that a discount was valid when you pay for the next month on the last day of the previous month, but the manager turned a blind eye to this and still made a discount.
2. Managers know Russian
3. The changing rooms, toilets and the gym are always clean, cleaning is controlled.
4. Group classes are included in the subscription price
5. An adequate price for a subscription, it's cheap for me. 15,000 drams per month if you pay in advance for one month and 12,000 drams per month if you pay in advance for three months. Also, AMD 12,000 if you pay monthly and extend the subscription for the next month on the last day of validity.
Cons for me personally or just the features of the hall:
1. A very big disadvantage, as I think, is the coach. I don't deal with them specifically, but watching from the sidelines, it's terrible. As a person who has been involved in sports for 5 years and who has been involved with at least 5 professional coaches in Moscow, I can say that girls who perform exercises under the supervision of coaches perform exercises incorrectly, thereby increasing the likelihood of developing back problems, knees, neck, plus all these exercises they will not give results, because, for example, in squats, the emphasis will not be on the buttocks, but on the back if performed incorrectly, I am already silent about the Romanian traction that is done with a round back ... and with all this, the coach is seen and does not say anything, and I would even say that they do not even observe the exercise And they sit and chat with their colleagues about life while their clients are working their backs off…
2. The second disadvantage is the coach again, I think when it comes to individual classes, it should be individual classes, and not a group of 5 people who gather in a bunch and wait for their coach to remember or even come up with what they should do now… How can you individually engage with everyone, when the word "individually" implies an individual approach, you can just logically guess that the coach cannot keep track of everyone, help and check the correctness of the exercises. Either do really individual classes, or do not deceive people and say bluntly that in addition to them, the coach will also work with other girls. I think this will be fundamental for those from Russia, because this happens extremely rarely in Russia, maybe this is the norm for locals.
3. For me personally, the minus is the work of the gym on Sundays until 19:00. I won't say anything, this is my opinion, maybe this schedule won't suit someone either.
4. I would not say that this is a minus, just everyone should know about it, it's good that I was warned in advance that it is better not to appear in the hall between 18:00 and 20:00. Once I came a little earlier than 20:00 and I was in a concrete shock, it's good that I had Airpods that suppress noise, otherwise my head would have cracked and here we are talking not only about me, but also about those who are going to attend group training. Be prepared for the fact that the music will specifically scream and that they have workouts when not only the music is screaming, but also the coach with all the girls, I don't know what kind of training method this is, maybe it's exorcism or something, but it's very, very loud…
Plus, at this time there are a lot of people not only at the group training but also in the gym itself, be prepared for the fact that all the tracks and simulators will be occupied.
Here, in principle, I will give five stars because everything is there specifically for my tasks. The cons that I wrote above are more of a warning for Russians, since we are not here to dictate the rules in fact, we just have to accept what is, but of course I would like to put two stars for the situation with the coaches, because here we are already talking about the health of clients.. fortunately, the managers are very nice and friendly girls, they have respect, I think customer orientation is also important.
The simulators are normal, there is a lot of space. The attitude towards customers is indifferent. Coaches have a crown on their head. We agreed on a personal training session, the first time she was 20 minutes late, she worked out with me and another person for 40 minutes in parallel. You pay for an individual as an hour. The second time, she didn't come up to me at all. I trained myself and left. There is 0 interest in the client, and there is no sign of friendliness.