We had a rest on July 23rd, and on October 24th... everything is fine, if we hadn't liked it, we wouldn't have gone a second time!
My husband and I are over 55+ and this hotel is just for us: quiet, cozy, peaceful!The sea is close,I walked with sore joints in 10 minutes, the market,shops,canteens are all close in 15 minutes.we even walked to the center, it's very beautiful there, the Ferris wheel, children's attractions and much more, well, back by taxi 250r.(it was city day), so 200r.
This year, the room already had a mosquito net on the balcony door, cleaning every other day, the staff is responsive, solves all problems, friendly, all wishes are taken into account.There are few people on the beach, there are sun beds (300 rubles for the whole day)umbrellas, upholstered chairs are also available for a fee, a changing booth, and cafes.
The beach is clean, if there is a small storm, then the garbage is removed immediately (sticks, branches, etc.)
In general, this is a vacation for us who like silence, not parties ... although parties are in the center!
This year we will go in early September!
In October, the weather was gorgeous, the sea was calm, clear, there was no rain, and there was no intense heat!
This is the second time I've been to this hotel. The sincerity of the hosts who strive to help in any situation will be reflected. The room is clean and has everything you need to relax. Cleaning is daily, linen is changed weekly, towels are changed every day. Narine makes good breakfasts. She is ready to take into account all your taste parameters. It takes 5 minutes to walk to the sea slowly. Thank you very much Svetlana and Alexander for giving us an unforgettable vacation
Good day everyone! We vacationed with my wife at this hotel in September 2024.
We found it from the Internet, read reviews from others.
We called, talked, made an advance payment and arrived a few days later.
We came to Abkhazia for the first time, we were very worried...
As a result, we are very pleased that we got to this hotel. After all, we could have found another hotel, BUT we found IT!
Everything turned out to be very high quality and decent! The hotel staff surrounded us with care and attention, especially the hostess Svetlana Viktorovna! Thank her so much for everything!
It was these people who made our vacation in Abkhazia fabulous and at the same time simple. They can answer absolutely any question and offer solutions and help.
I definitely RECOMMEND IT!
We stayed at the Lavender Guest house for 9 nights.We liked the guest house, the rooms are cozy, clean, cleaned every other day.The cook cooked delicious, dinner is different every day.Breakfast is on request.We liked it, the hosts offered excursions, explained everything, and ordered a car to the airport.In general, everything is fine, I recommend the hotel.
Good evening. We stayed at the hotel in July 2024. Upon checking into the guest house, Svetlana announced all the rules of conduct. In particular, for the choice of food. There was a "choice of dishes at your discretion" for breakfast and dinner. As a result, breakfast was a choice, but dinner was not even interested in our choice, and, without bothering, we cooked the same for everyone. Of meat dishes, only beef dishes, and most likely not very young , very heavy dishes . For breakfast, when choosing pasta, they were served with a rum reheating in the oven, that is, yesterday's campaign. When ordering the casserole, it was served half-cooked. The phrase tea and coffee is generally something. Tea bags, coffee "makkoffe 3 in 1". How can you drink such dregs? The expediency of the balcony in the room is not clear at all. The balcony is on the sunny side, it is unrealistic to go out there, the air melts. And in the evening, the view from the balcony to the neighboring abandoned plot with grass taller than a person is not impressive at all.
We had a rest in August 2024. There are no questions about cleanliness, the food is also normal, but there was a bias on the part of the hotel owners, I will even say a distrustful attitude. I'll give you an example: they give one key to the room, and if there are two of us and one came earlier and the other later, then when asked to open the doors they ask: Where is your key? Instead of just opening it and that's it. Well, give everyone a key and no one will bother you. And there are several such examples. I definitely won't use this hotel anymore.
We had a rest in early March 2023. I liked everything very much. Clean, cozy. The weather was cool, but the room was very warm.
Friendly and friendly hosts. Hearty and delicious breakfasts with an abundance of fruits and vegetables, many from their own garden.
Well-maintained territory, large Parking lot.
Walking distance to the market, bus stop, shops.
The hostess Svetlana helped to choose excursions and ordered them. The bus picked up right at the gate.
We were satisfied with the rest. We are grateful to the hosts ❤
Hello everyone
We just left Lavender for Adler!.
I wish I hadn't done that!
I should have stayed there!
It was great!
Friendly staff, excellent food, peace and quiet!
I advise everyone to visit this oai!
Nice guest house. The rooms are clean, new, Very nice interior! Friendly staff. Breakfast according to the custom menu -omelette, pancakes, casserole or porridge. Everything is delicious.
The beach is 10 min., dolphinarium - 5 min., market -15 min. leisurely walk. There is a place for guests' cars on the territory.
We rested here in May 2023. The rooms and grounds are clean, comfortable, and cozy. There is a parking lot. Wonderful breakfasts to choose from (included in the price when booking the room). The owner treated us to homemade wine) By the way, there is on sale, as well as unreal tangerine jam. If any question arises, everything is resolved instantly.
We had a vacation in July with our family. We really liked the location, on the one hand the silence, on the other hand not far from the infrastructure. It's 10 minutes to the beach, 15 minutes to the market, we also walked to the center, 30 minutes. The hosts are very friendly, like the rest of the staff, such a homely atmosphere, they are happy to explain everything, it's nice even just to chat. Clear.Cleaning and changing of towels every other day, a change of bed linen on request was also quietly done. Food. I really don't know what people who write negative reviews need, but we were quite satisfied, for families with children it's the best thing. Breakfast options: omelet, scrambled eggs, casserole, pancakes with cottage cheese, meat, porridge, everything is delicious. When the child got sick, the staff themselves offered to cook rice for us personally. Dinner has never been repeated in 10 days, delicious, homemade. And you certainly won't get poisoned, the owners eat this food themselves, everything is freshly prepared. I brought with me a mosquito net on the door with Velcro, the price is 300 rubles and no mosquitoes. the only disadvantage for me is the lack of a playground, there is nowhere for children to hang out in the evenings. The view from the window is greenery and a little sea
We stayed with my husband at this hotel for 9 days. I liked everything very much. The hostess, Svetlana, checked us into the room earlier, as it was free - thank you very much! Like every hotel, there are disadvantages, they are not significant, but I will write - suddenly, something will change:
1. Put a mat in the shower, the tile is slippery when you soap up.
2. It is a pity that the bars on the windows are not installed. The window cannot be opened at night. The air conditioner is positioned so that you can catch a cold.
3. The numbers themselves have already been killed in three years. Of course, the visitors themselves are to blame for this. But also a tip to the cleaners, there is dust in the corners of the doors. Carpets need to be vacuumed. You can clean up a little better.
Next, mostly just the pros. Remoteness from the beach, a quiet, peaceful place, there is everything you need nearby. And most importantly, the cook Narine, who cooked us magical breakfasts and dinners. Just for the sake of her homemade dishes, I want to come back. And thanks, assistant Natasha, everything is organized. In any case, I'll give you a 5-star rating, because we'll be back here!
We rested from June 19 to 24, the room is cozy, well-maintained, wide balcony, clean, the guest house is located 15 minutes away. walking distance from the center of Gagra, 10 min. to the market and 7 min. to the beach. There is a dolphinarium and a cafe nearby. A quiet and quiet area. The beach is clean.
We had a rest in August 2023, we liked everything. Very clean rooms, clean on site, very tasty breakfasts and large portions for dinner. the most important thing is the friendly staff and the hosts themselves. thank you very much.
A terrible place, rude and harsh owners, poorly cleaned rooms, no washing machine and basins, no hair dryer
The food is disgusting and expensive, two drops of water from the shower, the kettle is terribly dirty in the room
It takes an hour to walk to a cent, it stinks of garbage in the neighborhood
The whole family is not happy
The hotel is wonderful! Everything is new and clean. The hosts are friendly and helpful. The rooms are clean, cleaning every day. On the downside, the small kitchen is very cramped to cook during rush hour. The sea is relatively close. There are many shops and cafes on the way to the sea. You can take excursions from the owners. It will be the same for money. And the lights are turned off at night all over Gagra, not only in this hotel. This is a way to save electricity in the country. In this case, the hotel has rechargeable night lights. Very convenient.
The hotel matches the photo. The rooms are new. The room has air conditioning, refrigerator, TV, kettle. To the market 10 min., to the sea 10 min. The beach is not equipped.
The Lavender Hotel (new Gagra) looks quite good: well-groomed enclosed area with flowers, tiles, nice buildings. The rooms as a whole can also accommodate vacationers without any special complaints. There is a shower, a clean toilet, regular cleaning (I can only judge by my own). However, most of the staff did not leave the most pleasant impressions. Upon check-in, we had an error: the Ostrovok company did not transfer money to the hotel on time, without notifying us about it. Thus, having overcome the flight and the move, we found ourselves in front of a closed door. Svetlana, the hotel attendant, did not inform us about this in the most friendly way, as if it were our fault. She was in no hurry to take any action, she was just waiting for a call from the Island and offered to pay us directly, and for some reason an inflated price. The explanations why the cost was higher were illogical, from the category of "it's written in my computer." She communicated sharply, as if she had a complaint against us. As a result, after a few hours we got a money transfer from the intermediary and settled in. The other attendant in charge of nutrition also communicated sharply, not even always saying hello. She cooked, for my taste, very mediocre. The food for breakfast is simple: eggs, cheese, bread, sausages, pasta, scrambled eggs, packaged tea, we saw compote once. However, everything is "off the hook." The menu did not fully correspond to reality, it was served cold and was necessarily flavored with some kind of reproach. We came early, then late, then something we didn't tell her right away. They asked for coffee (it was on the breakfast menu), it turned out to be paid. She complained about something all the time. In general, all this, of course, is not critical, but I did not want to contact you once again, I still want more friendliness and smiles on vacation. By the way, I didn't like the tour from this hotel either, but that's a completely different story))
We had a rest in September 2023. I liked everything. The rooms are clean, clean and on site. Friendly and friendly staff and hosts. Everything is within walking distance.
Everything is fine, we had a rest in June. The sea is a 5-minute walk away, the rooms are clean. breakfast and dinner are quite adequately prepared with a soul. The market is a 15-minute walk away
The impressions are positive! The room is nice and clean, I advise you to take breakfast, very good, the hostess cooks herself. It is close to the beach in 7 minutes, but it is a 25-minute walk to the party area at the new colonnade. Sound insulation may not be very good, roosters are screaming around, dogs are barking, but this is also a kind of entourage :)
Of the advantages, only wet cleaning every other day and breakfast. Perhaps that's all.
1.The location of the guest house is located on the outskirts of novaya Gagra, there are only a couple of grocery stores nearby, 20 minutes to the center, the whole road is dead.
2. Arrogant and unpleasant staff! Politeness and friendliness to their guests do not exist for them.
3. There has never been a change of bed linen in a week. Towels are changed only on request.
4. Insects!!! Bedbugs and mosquitoes are just showering on the balcony, it is impossible to open the balcony.
The impressions of this guest house were not the best! I do not recommend it!
The hotel is not bad, because it has not been killed yet, but the view from the windows is extremely depressing, as is the location of the hotel itself. The outskirts, garbage dumps, abandoned construction sites, absolutely everything around, the lack of any infrastructure, all this is depressing, we only came to spend the night-we spent the rest of the time in the mountains and excursions with a personal guide. I won't come here again. There is absolutely nothing to do starting at 15 o'clock, since everything is closed around except for one grocery store. The hostess is a bit harsh, we preferred not to cross paths with her.
The owners of the hotel are very nice people. You get into a family atmosphere right away. Of course, the hotel is not 5 stars, but I want to return, there is its own unique charm!
Pros: Good reception from the hosts. Good location, close to the beach and the center on the one hand, quiet in the room.
Cons: we opened the balcony- mosquitoes flew in, biting all night.
Breakfast, lunch and dinner are scheduled on the days of the week.
For example, on Friday morning for breakfast: sausage cones, bread and butter, a piece of cheese, gingerbread, tea and jam. I remember this only in the USSR.
We had a rest here in May of this year. The hotel is new, clean, everything you need is there. The owners are helpful and friendly.
At that time, it was still being completed a little, the kitchen was equipped. The location of the hotel is rather on the outskirts of the city. But, the sea is nearby (2 minutes walk), cafe, canteen, market. We walked around everything. There is a shopping center nearby, there is also a stop for all buses, from where you can go to another city. Actually, that's what we did. We are for active recreation, so it was not scary for us to walk a little.
A good, clean hotel, for eight days of stay they did not clean only once, bed linen was changed, towels too, the room has everything you need, all appliances work, the bed is large, the mattress is comfortable, sound insulation is not bad, Wi-Fi is excellent, the territory is not large, but also everything you need is there. I took off the star because we did not like the New Gagra, there is little shade, the road to the beach is completely without trees, the beach is large but undeveloped.
A great guest house! The room is clean, cozy, and comfortable. The breakfasts are delicious. The location is excellent, close to the sea, shops, market. Wi-Fi.
We had a rest in August, we liked everything very much. The staff is responsive, there was an overlap, we arrived ahead of check-in time. I didn't have to stand at the gate, they offered to leave my things, change my clothes and go to the sea. We checked in on time, the room is clean, the linen is snow-white, all appliances are working. I really liked everything. The breakfasts are hearty, delicious, lunch and dinner will be prepared for you for a fee, the prices are reasonable. There is a barbecue area with stoves and a microwave. Thanks to the tour organizer Natalia, there was always a good guide, with humor and a good informative story. The sea is not far away in ten minutes, if you want a civilized beach, go a little further. Don't miss the opportunity to go to the sea at 6 a.m., great! The market is nearby in about fifteen minutes. Thanks to all the staff, for your hard work, and our rest.
I had a rest in Gagra in December 2022,The hotel is excellent,cleanliness,Cleaning every other day Was warmly welcomed,we were ready to help with any questions,the food was delicious homemade mandarin jams,feijoa compotes and tangerine,fruits in the room.I would have come again
The hotel is new, the rooms are clean and cozy. The hostess is not very friendly. Separately about breakfast. It is monotonous to ask for a piece of sausage, cheese and butter every day, although it is on the menu but not on the table. The price is very high.
A quiet place, away from noise and civilization. The room is normal, there is no hair dryer, but there is an outlet. The sound insulation is poor..the noise of draining the sewer of the neighbors from above is regularly heard.
The hotel itself is designed in the style of some Mexican TV series (I really liked it) . Rooms are cleaned every day, and requests and comments are promptly responded to. They offer excursions. There is a communal dining room.
Of the cons. Problems with the coverage of the Wi-Fi zone!!!! I would pay special attention to this to the owners of this guest house, since it is not very profitable to acquire a local connection and I want to call in the evening, post photos of local beauties.
And of course this is not the first coastline, so you will have to walk.
The guest house "Lavender" was moved into the room after cleaning, dust and old garbage under the beds. The linen is clean. Cleaning is done every other day. The hosts are not very friendly. The price is too high for such a hotel. It is located at the end of the city of Gagra novaya. The sea is 10 minutes away at a calm pace. Breakfast does not match the price for the hotel. The price does not match the quality. The service wants the best.
Lavanda Guest House is located not far from the sea.Comfortable, beautiful 1 and 2 bed rooms with access to the veranda, which is very convenient.Closed territory, there is a place to leave children so that they do not run out of the gate.There is a dining room downstairs where you can have lunch, order a dish for dinner, but for an additional fee
This is not a hotel, but a guest house, so you will have to deal with boorish hosts. Go to the Booking and note that every second review contains complaints about the rude behavior of the hostess. And the answers of the hosts on the Booking contain direct insults to the guests: "After you, the room stank like a dead cat," "Don't you have 40 rubles to buy sugar for yourself?" etc.
I don't know who is writing these negative reviews. We really enjoyed our stay in Lavender! The hotel is new, the rooms are beautifully decorated, the furniture is new, the plumbing is new, still with stickers, the bathroom has a heated floor (!), There are several clothes dryers on each floor. There is a washing machine, and a kitchen for self-cooking and eating. In the future, they plan to make a dining room. Wi-Fi is available, it really works better in the corridor than in the room, but this is not a problem, there are tables for relaxing and eating in the corridor. From the hotel you can walk to novaya Gagra on foot, 7 minutes to the sea slowly, cafes nearby. We were at Mikhalych's (poisoned) and in Apatsk.
A pleasant hotel, a good room, not shabby, spacious, lived on the top floor, it's cool that there is a balcony, and the view from the window is just a fairy tale of the mountains and the city.
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Ирина Ч
Level 9 Local Expert
August 23, 2022
Nice hotel, rooms are clean, everything is there (except a hair dryer).
The room has air conditioning, we slept with it, as there are a lot of mosquitoes. As a result, everyone caught a cold. The door to the balcony cannot be opened - mosquitoes fly in, there is no window with a screen. But there is a raptor in the room.
The sea is 10 minutes away.
Take cash with you, as the hotel does not accept the card, which is not warned in advance.
There is no territory in the hotel.
The hostess Svetlana does not know how to talk to people. It seems that we are retarded, talking through force.
I do not recommend this "hotel" to anyone. The location is terrible (there is a wasteland and a garbage dump all around), dirt and mosquitoes in the rooms, only semi-finished products from the microwave for breakfast. And the hostess Svetlana is just the apotheosis of market hubris!
Everything is great, the location is all nearby, the sea, the market. Very great service, nice people, highly recommended.
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Академия Эстетики
Level 13 Local Expert
July 18, 2022
Very nice, clean and cozy. The hostess Svetlana and her assistant Natalia are caring and attentive. Cook Narine cooks very well. I had a rest in June 2022. The weather is great, the beach is nearby
We had a rest in early October. The hotel itself is not bad. The hosts are rude, the service is poor, the food is expensive.
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Василий Суслов
Level 14 Local Expert
January 3, 2022
A great place for a secluded holiday. The hostess Svetlana is responsive and attentive. Beautiful panorama (see photo). Everything is new and everything works. The sea is 10 minutes away. No roads and no smell of food. Large balcony. By taxi 200 rubles and 10 minutes to the center. You will be greeted by three adorable kitties.