Vera Stone Palace
44 reviews
February 11, 2024
The hotel does not have a single star as of September 2019, it was removed. We paid for 5 *....
The hotel is family-run, there are 5 pools, there is a children's pool, there is no declared trampoline, which of course was very upsetting. There is no children's animation, a boy of 15 years old who moans every day that the hotel is shit and everything is bad here..... there is a children's disco in the evening, but it is impossible to be there, since the speakers are handed over at full power and a DJ who does not know the words in Russian, something yells into the microphone all the time... my child got scared and ran away. It takes 5 minutes to walk to the beach, the sand and the sea are magical, only because of this I put 4 stars for the cleanliness of the rooms. The rooms are cleaned very well, the rooms are clean after renovation, it is impossible not to mark it as +. In general, the hotel is 3+ 4. The guys are trying to eat, there is a choice, but pork, beef, lamb are not found there. Only chicken, turkey and fish, but they cook delicious, but the queues are wild, there are not enough places to wait!
And the hotel is also a family hotel, as I wrote earlier, BUT in fact, except for the pool and the carousel, there are no buns 2 hours a day, but all the children got over the COKE .....
In short, we will not go there anymore, but you make the choice
See original · Русский
June 20, 2023
Comfortable hotel, clean and delicious. Very polite and competent staff! The clerk Serdest is a very attentive guy, ready to help. There is a good spa in the hotel, a medical massage is done. It is easy to take a local bus from the hotel to go for a walk in the city.
See original · Русский
1
1
September 21, 2023
Now the Otium stone palace . September 2023 . It's not even close to 5 stars, 4 and then it's a stretch to be very big. The license plate fund has not been repaired, it is clearly tired. The mattresses are good and hard. We were given a superior room without extra charges, they say they often have confusion with the rooms. The air conditioner is shared, it works poorly. The shower stall door barely opens. There is a safe and a kettle, a starter kit of tea/coffee/sugar. The minibar is replenished with water. There are small bottles of gel shampoo, balm and soap. There are slippers for adults. Wi-Fi works well almost everywhere. The corridors are air-conditioned and very narrow. I would say the hotel is very big, even in September there are a lot of people everywhere. There are two balconies in the superior room. The food is very weak, I would say 3 stars maximum. Nuggets, bony fried fish, creepy cutlets, spaghetti, vegetables, the very quality of the products is poor.. There are some cocktails on the bars. It is difficult to call a restaurant by the look and taste of the dining room too. You can find free seats to sit down, but there are a lot of people. Breakfast is nothing special except eggs, it's definitely not 5 stars. There were fruits: Watermelon and melon always, peaches, pears, oranges. There is not much choice of desserts, it tastes terrible. Fresh orange and pomegranate juice for breakfast (1-2 euros ) The sea is clean, warm, sand, the entrance is good. The road to the beach is 10-15 minutes slowly, not 200 meters declared, but 400. Back to the slide and the fire. An open-air path without shade. You can always find a place, there are free sun beds, but in general, 10 rows of sun beds are so-so on top of each other. The towels are old and in the room and on the beach it is even disgusting. Very small beach chairs on the floor of the sunbed are better to take your own. We were in the summer in another Otium, this is heaven and earth. I definitely wouldn't have gone a second time. I think the price is too high if there were 3 stars and the price tag is lower than another conversation.
See original · Русский
July 28, 2023
The license plate fund was not repaired. You can see it in the photo. Old doors, plumbing in cracks. The beds are very dirty and old. I won't say much, everything is visible. The air conditioner in the room is noisy, it is not usual to sleep loudly. TV is TNT only. There is a safe and a kettle. The minibar is replenished only with water. There are small bottles of gel shampoo and soap. There are slippers for adults.
Wi-Fi works well. The lobby is scary. The lobby bar is visible in the photo. Corridors without air conditioning. Labyrinths of passages and elevators for one. The balconies are small.
The food is standard for Turkish 4. Nuggets, fried mackerel, meatballs, spaghetti, vegetables. The lack of French fries and mashed potatoes is surprising. At the same time, there are potatoes in the uniform. From alcohol, wine, beer, gin and tonic. There are some cocktails on the bars. It is difficult to call a restaurant by the look of the dining room. You can find free seats to sit down. There are no sausages for breakfast. There were no scrambled eggs and omelette at 9. There were boiled eggs, cereals, vegetables, watermelon and melon, sliced and rolls. Watermelon and melon are always available, there is a larger selection of fruits for dinner: apples, pears, cherry plums, peaches, bananas and oranges. There is not much choice of desserts. There is a gozleme.
I was also surprised by the absence of an amphitheater in the usual place... There are just tables and chairs. Accordingly, everyone smokes right there and the children sniff it all...children's animation is a complete failure... And I'm not talking about the playground. And since the territory in the hotel is tiny, in the evening the children have nothing to do at all.
The sea is clean and warm. The road to the beach is 10-15 minutes slowly. Back to the slide and the fire is harder. An open-air path without shade. A restaurant on the beach... There are no people in it at lunch... Since it's hot to sit on top, even under a canopy.
Sand is not cleaned all in gobies and tubes. The mattresses on the sun beds are very old. You can always find a place, there are free sun beds. I also want to say about towels... They are completely white and gray. Beach towels are given out at the spa... with the very annoying Emil, who constantly sniffs massage very, very annoying.
There is nothing near the hotel within walking distance, where to go is money for a bus or taxi. Plus buses until 22.00, which means that in the evening it's only a taxi back)
In general, if you choose, it is better to pay extra and not spoil your vacation. Although the staff is diligent, but the building itself. Or prepare yourself in advance for what you have and think positively because there is the sea and the sun)
This year, tour operators have revised the cost of excursions and it became possible to buy everything from them. For example, a one-day Istanbul with a mosque, a palace, a sightseeing tour and a yacht along the Bosphorus (breakfast, lunch, dinner and drinks) $ 200 per person including round-trip airfare.
See original · Русский
1
September 17, 2021
We were met at the Otium Family Stone Palace Hotel at the airport and escorted by employees of Coral Travel and a subsidiary of Sunmar. Special thanks and thanks to the guide of the Otium Family Stone Palace hotel Rashid. For his excellent work, advice and assistance in choosing excursions. He could be contacted on any issue, at any time of the day. The Otium Family Stone Palace Hotel simply captivated us. We were driving and worried about the settlement, about the room. But it turned out there were no problems. We were given a good room. The staff at the reception kindly advised a room for a family with children. They helped me when the child was ill. The room was cleaned on the 3rd floor in the 5th building by a lovely woman who sang songs and smiled. She changed the sheets and towels for the little one and for us every day. She turned beautiful figures out of sheets. The waiters and cooks, the hotel staff are always friendly and friendly. Holidays with torches, cake and champagne are a miracle!!! Thank you so much for their hard work. The food in the dining room is very good, fresh and varied. A huge plus is the presence of a children's menu and a table!!! The girls in the children's club, the children's animators - you are our beloved ones, you have become just like our relatives. The child went to the opening at 10 o'clock as a holiday. I was waiting for the kids' club to open. A huge plus is the Luna Park and a children's mini disco. I didn't want to leave. The hotel has become our home. For families with children, this hotel is very good, just a great option. Thank you all very much.
See original · Русский
3
1
July 21, 2022
We are relaxing at the Otium family stone palace. The experience is not very good, the hotel is very budget, it's definitely not 5*. There are a lot of disadvantages that people list in previous reviews. The territory is small, there is little greenery, there is little space, everything is old, with a musty smell, the standart room is small, the bed for the child barely fit, and then it is not a bed, but a broken sofa. Cleaning is minimal, towels are not changed, dishes are dirty and chipped. You can hear the disco until 12 at night, who goes to bed early, this is definitely not your place. I won't write about alcohol - we didn't drink much, because you can't drink it, juices like yuppi or zuka, strange ice cream, modest pastries (baklava was 3 times in 2 weeks). The food is not bad, but, again, not all dishes and not very diverse. The beach is nearby, it is comfortable to walk, there is a park with a zoo nearby. You can walk to the nearby beaches, where there are rocks and fish, or a pier. There is a water transport near the beach, once a boat was driven to the beach and changed in broad daylight, the oil was drained. There are a lot of people in the afternoon, quieter in the morning and evening. There is an empty beach nearby, where you can swim not in the crowd. The sea is good, it is not deep for children, beach volleyball, showers and changing cabins - approx.
For children there is a good kids' club, a disco, pay machines and trampolines in the evenings (for space money))
The hammam and spa area are also very "tired", you can only change the fullness at the most inconvenient hours.
In general, I would never have come here again.
See original · Русский
2
July 17, 2021
We had a rest with our family /2 adults and 2 children / from 05.07 to 07/14.21. We had good impressions and memories!
I want to say thank you to all the staff at the hotel/reception.in the bar.animations.kitchen staff.to the chefs.cleaning staff!
The animation is great!the show program and the host, DJ are great!.
The food is wonderful.Shish kebab was fried outside every day, alcoholic drinks varied,
The meat was both chicken and beef /walking something like that/. And fish.
I want to say if you are not picky, then you will like everything.
Of course there are no frills .
But we didn't go hungry.
The beach and on-site bar with intermediate meals worked perfectly!.
Everything is delicious.
The beach and the mlre are gorgeous.
My family and I enjoyed our vacation
See original · Русский
2
1
November 3, 2021
My grandfather and grandson were having a rest. In 14 days, 70 thousand rubles were salivated. and for this money, of course, there was no lamb on the spit, and the ice cream was not a Clean line at all, and there were only 2 slides in the water park, but I put 5 points for the hotel. If the ticket cost 150 thousand rubles, then I would put 3.
The beach is 380 meters away on foot. Sand, On the beach from 10 o'clock there is a bar with drinks and from 12 you can have lunch. There is a good kids club and a children's disco for children. You won't starve to death. I don't drink myself, but the people were not weak, so the alcohol was delicious. For me (a beggar), the hotel is very even.
See original · Русский
8
2
October 3, 2021
Hotel 3, obviously not 5. I've heard a lot that for such a price, this is a normal level. We paid almost 200 thousand for two people plus a child of 2 years (10 nights).
1. The air conditioner is not working. We were told that the season is over, it works from 2 a.m. to morning (with warm air). but on the days when the check came and one of the main ones came, the air conditioner worked fine)
2. The cleaning is done mediocre, the blanket has been adjusted and that's it. Even the thread we threw on the floor did not move) the linen was changed when we already asked. Gel, shampoo, soap - all this was given out for 2 people. When we asked for more, we were told that so far there is no such thing. By the way, a room for three is a bed and something similar to a sofa, but not folding and smaller than 1.5. In general, a room for three is one bed
It was stated that the bar was being changed every other day. We only took milk from the bar. They didn't change it once, and they didn't bring water either.
3. Check-in after 14, and permanent suitcases, and people sleeping, changing clothes in the lobby. And after 14 and after 15. It's only around 7 p.m. that people start to decrease there. We waited 5 hours for check-in and we were lucky to be so fast.
4. Animation. What? Was she there? Again, on the day of some kind of check, a man suddenly ran out, began to announce water gymnastics and some games. The same thing happened on another day of the check, in the intervals of silence, the evening showtime was 2 times in 9 days and also coincided with the checks. The playground is generally my love. It feels like the carousel and the rest of the figures were stolen from some kind of landfill. By the way, children jump on the carousel on the go and no one is watching it.
5. Food. I have hardly eaten for the last 3 days, this is a great opportunity to lose weight on vacation, but it was the children's food that touched me. The children's buffet is open only at lunch and for dinner for exactly one hour. Well, the children eat exactly an hour) fried sooo fatty French fries, the same nuggets, spaghetti in a huge amount of butter (with hot sauce), cutlets (it seems soy) salty so much that even I did not eat them. Mashed potatoes, broccoli. And so every day ... it is very difficult to find at least something not fried in oil. There is a diet of boiled fish, chicken and rice. But they are boiled and without salt, make the child eat boiled fish 😅
Fruits are very scarce. Watermelon, melon (not sweet), apples, pears, oranges, sometimes grapes (not even bananas). Mostly a few plates of apples.
The dishes are dirty, it takes a long time to choose a clean or not chipped plate. Spoons also. The glasses are stained and cloudy.
6. The pool is very cold even when it is hot. I swim in sports pools, because the water is warmer there. Closes at 18:00.
7. The hotel is old, with worn carpets. I understand that they recently changed their name precisely because of the low rating.
8. 10-15 minutes to the sea. We have to go back up the hill. Not critical. That's probably the only thing that didn't upset me.
We booked the hotel in a hurry, I did not read the reviews (especially all the old reviews on larissa). I am very sorry, there is something to compare it with
I want to add that on TripAdvisor they are named Vera Stone Palace and Larisa Stone Palace. I think they change the names so that all the negative reviews don't seem to have anything to do with them.
There is some kind of problem with the children's pool, all the children have cut legs and fingers. Maybe they scratch on the side. They cut themselves until they bleed
On day 3, we began to look at the neighboring Alba resort, the prices there are the same, but even the territory at first glance is better. We didn't move because the child also caught the virus. And by the way, the doctor (who is announced) is not at the hotel. If you need urgent first aid, then wait for insurance
See original · Русский
3
3
July 12, 2021
The correct name is Otium Family Stone Palace. A hotel in which at every point there are a lot of subtleties, malfunctions, constant minor problems or shortcomings. The service is definitely not 5*. About everything in order.
We arrived late at 8 pm, checked in for a long time, the reception staff said that "dinner is at least until 5 am," but in fact there were unhappy leftovers of chicken and a little broccoli from the food. This is dinner :)
Check-in is long: 4 families-1 hour. The Standard room for a family was given a small one, it feels like a single room with 2 single beds, without beds for children. No one reacted to the outrage, it came to communicating with the front office manager, Mr. Doğan. The representative of the administration does not speak English, speaks only through an interpreter who knows English at an intermediate level. Doğan offered a 2-room spacious Family for an additional fee, but did not explain where the extra beds would be put in the Standard (most likely in the aisle, and then you would have to walk over the children's heads). At the same time, in similar Standart rooms of other hotels, the picture is radically different: 2 large beds and a much larger room. The word "Family" in the name of the hotel, highlighted in blue, is nothing more than a design :) I assume that this is a widely practiced divorce in Turkey for an additional payment for a Family room.
Rooms:
Malfunctions in the Family room:
-the refrigerator is not connected
- the floor lamp does not work
Malfunctions in the Standart-room:
-the refrigerator is not connected (they spoke 3 times at the reception, but the Turkish managers do not solve anything, they only promise. All 10 days the refrigerator did not work!)
-the floor lamp does not work
-the mirror backlight does not work
- the shower head is leaking
-leaky towels
-the air conditioner does not cool well.
Room cleaning is mediocre (once cleaning was on the 3rd day and only after contacting the reception, linen and sheets were not changed for 10 days).
Food:
All food except soups is not signed. Monotonous, without frills, there were no cherries, strawberries, seafood, achma and ayran. There is always no spoon in the cutlery set, although it is drawn in the picture.
The soups are good, there are spicy ones (onion, carrot). There are a lot of cheeses and sausages, but they are super salty. Delicious pastry. Fruits are a test, oranges are a bomb. Coffee (namely espresso and regular) and tea are super. Sookie-greetings from the 90s in the form of Zuko. There was a fly floating in the cereal milk. On day 7, self-service was allowed and the queues disappeared.
- The dinner at Snack Corner is very tasty, I recommend it, it is mainly eaten by the staff and vacationing Turks.
- the drinks machine is closed at the Beach bar every day for a while.
-there is no declared kumpir in Fast Food Sokagi.
- the Pool bar had coffee in the form of brown water 3 times.
After 6 days, stomatitis was most likely due to poorly washed tea glasses and coffee cups.
At an early check-out, you can ask for a sandwich, although the salad and vegetables in it are spoiled, and the cheese is slightly fermented, probably on a hot long trip this is the best thing this fashionable 6* hotel can offer :)
Staff :
Since tourists here are from both Russia and Ukraine, Belarus, Kyrgyzstan, Poland, Germany, Turkey, the main language is English, but at a primitive level, sometimes you have to explain yourself on your fingers. Especially the staff of the restaurant, bars and cleaners do not speak in any way (elementary words like pineapple juice, wash the floor, come in 10 minutes).
The following situation happened to the Hikmed cleaner: he came in to clean the room in front of us (speaks only Turkish), cleaned up and took a card from the cardholder when leaving. Then he convinced me for a long time in Turkish that he had not taken the card, shrugged his shoulders, saying that he had his own personal card. But no one else entered the room except him, that's a fact. They began to issue a duplicate (for loss, a fine of 10 €) at the reception. And then Hikmed came running and said that he had found the map allegedly on the stairs. At the same time, we did not use the stairs and traveled with the whole family exclusively by elevator.
Then a few days later, Hikmed cleaned the room, left, and when everyone was asleep at lunch, for some reason he went into the room, thereby waking everyone up. Then after 2 hours he came in and out again, showing his card and saying something in Turkish. A very strange type.
On the 5th day, the room card was canceled due to the fact that the reception incorrectly indicated the dates of our vacation. I had to activate it again.
The employee of the restaurant on freshly squeezed juice was always without a mask and gloves, unlike others.
Animation
There is no information about the schedule (photo), you have to ask everything.
-After 10 in the main pool, first water aerobics, then a game (everyone runs, sits on chairs, those who did not have time to sit down are eliminated, then everyone dances), interesting activity.
-The children's club (darts, bowling, drawing) is open, but there is no schedule at what time what activity, of course.
-In the evening from 20:30 children's evening animation - dancing to music, a little boring, because monotonous. 21:30 - adult animation, show (for example, the game "guess the melody" - the track of the 60-80s is playing and the one who knows the name runs to the chair. The points winner receives a bottle of wine; "the best oriental dance"; "Miss Otium", "Turkish dances", "Mr. Otium").
- There are no beach animations or games.
- the amphitheater was only operational for the 4th day, before that there was some kind of warehouse (photo).
Territory
Although it is small, but without a diagram it is unclear what is where. The diagram hangs at the entrance and near the pool and restaurant.
Free hammam from 13-15 hours
Towels can be changed daily in the hammam, but for some reason, according to the owner, only after 18 o'clock, and delivery in the morning. Considering that the Hammam is open from 9, and the 1st row on the beach is already occupied by 7:30, this is very inconvenient. You can't lie on the beach without a towel.
There are many places closed in the hotel: TV room, game room, cinéma, Zircon disco (closed due to the pandemic, while the disco was 2 times in 10 days without any schedule and prior announcement), even a tennis court. The luggage scales, at the sight of all this horror, also refused to work :) Scales don't work in a 5* hotel, wow.
In fact, Otium is a hotel for an economy holiday, pulling for 3 * and not competing with the real 5* in any way. Fortunately, it is impossible to spoil the sandy beach and the sea, so the rest took place. For those who have been in real 5*, it is better to find a better option.
P. S. Otium Family Stone Palace is a conservationist and offers guests not to change their underwear, thereby preserving nature by not using excess water and energy. It would be better to improve the service and study absolutely all the staff, including the administration, Russian ("use", "trade center", "Lobby", "bufe") and/or English, it would be more useful 👍
See original · Русский
8
4
June 19, 2021
A great budget option for a family holiday with children. Excellent beach and entrance to the sea. Delicious food and quite varied drinks.
See original · Русский
2
3
July 27, 2021
Noise insulation of windows, at five in the morning and at seven in the morning, barrels of iron garbage are simply thrown off, conversation on the street is heard at one o'clock in the morning by restaurant workers under the windows, sheets with holes are not even sewn up, beach towels are torn to pieces, sun beds and mattresses on them are senile torn and worn. Floors and paths by the pools are not washed, spilled coffee , sweet Water, watermelons, bones on the path, ants in the ants, ants on the sun beds. During the day, the pool water on the tile is not cleaned, children slide and serve, during the day there is a smell of chlorine by the pool, you can not go to the sea, there are waves of the red flag level. When the restaurant opens at seven in the morning, there are no coffee machines, four vending machines and none are working. Girls wake up at 11 and have nowhere to eat until 12-30! Ice cream according to the schedule from 12-14 and from 19 o'clock! There is no butter in the morning, there is no porridge for children or adults. Orange juices are paid! I left my glasses in the restaurant, dear ones, I returned 10 minutes later, everything was cleared from the table and no one saw or returned anything! And he didn't return it!! Animation zero, equipment and speakers horror, junk from the 60s! If you wake up at 11 o'clock in no place to eat until 12-30, then what's on the beach bar is burgers made of chopped sausage! All alcoholic beverages are creepy, either Samara or Chinese diluted powders, as well as pepsi, sprites, Coca Cola and summer drinks made from Chinese powders! Fruits apples and oranges from the floor. In the bar, the waiter on the beach is just a rattling mixture, rude to put it mildly!
It's just saying Dishmanoteles,
.
See original · Русский
2
3
July 3, 2021
I don't usually write bad reviews. But it's a sin not to write here. I have been here for 2 days.
We arrived at 16.40 - 1'5 hours we were checked in, then we changed rooms for another 1.5 hours. We went to the room and were horrified by what small rooms. There are three of us. There are 2 beds, the third one just does not clean.
Food, very little choice.
The most problematic thing is the air conditioning in this hotel. Everything is very old. Air conditioning is only available at certain hours. We changed 2 meters, so the air conditioner did not work in the railway. And they'll go crazy in this heat.
Guys, there is an opportunity to see another hotel. In this case, the hotels are just sad - 3 stars no more. I'll attach a photo to a photo of a room for three. We moved 2 beds so as not to put the 3rd one.
See original · Русский
3
1
October 2, 2019
A great hotel at an affordable price. Very good, good-natured people work. It's great that there is a 16+ swimming pool where you can relax in silence. The food is good, but the dishes are chipped. The children liked the sandy beach very much, adding to the first impression of the sea.
See original · Русский
3
December 7, 2020
A wonderful Oriental-style hotel, 10 minutes walk to the sea! Three pools, including slides. It is better to take the all-inclusive program, it eliminates many problems!
See original · Русский
1
1
October 17, 2018
We stayed at this hotel from 29.09 to 06.10.2018 by the company.We were very satisfied with the quality of the services provided. Beautiful territory, clean swimming pool, many sports and entertainment events on the beach, by the pool and evening shows. We changed the standard room for an additional fee to a huge superior 6008 with a huge terrace and a view of the pool. The rest was a success for 5*, I definitely recommend it to all those who are positively inclined to rest!!!
See original · Русский
4
June 8, 2019
Great hotel! Cool animation! It is well suited for families with children. Every evening there is a children's disco, followed by entertainment programs. The hotel has carousels for children. A good buffet, but not very varied. And in general, we liked everything :))
See original · Русский
3
May 13, 2022
The food is delicious, the area is beautiful, the rooms are clean, the staff is polite
See original · Русский
1
October 28, 2019
I really liked it. The hotel is 5 stars, all inclusive. Excellent food, comfortable rooms. The sandy beach is almost next to the hotel. It is convenient and beautiful. Of the disadvantages, only paid Wi-Fi.
See original · Русский
3
September 19, 2019
Minuses:
1. Air conditioning!!! The room is open from 14-00 to 02-00 hours, and when it works, it feels like it's just ventilation with warm air. It doesn't work anywhere else in the rooms, neither in the dining room, nor in the elevator, nor in the lobby - it's stuffy and hot everywhere, you just want to sleep, not have fun. The managers at the reception respond that on the website, about the lack of air conditioning, it is written (!!!)
2. Wi-Fi! It doesn't work anywhere at all. Everyone is sitting next to the Reception in the hope that they will be lucky.
3. The elevator! A lot of people relax with children and strollers, you just can't wait for it, it is designed for several people. And the dining room and swimming pool are on the 2nd floor, it is in constant demand. More often they walked along a narrow circular staircase, carrying both the child and the stroller on themselves.
Positive:
1. There are no problems with nutrition anywhere. A great variety. They feed everywhere. 2. The animation is diverse, both for children and adults. 2. Water slides. 3. The pool is large and warm. There is a children's pool. 4. The territory is large and well maintained. 5. The beach on the sea is clean, sandy, sun beds are free.
See original · Русский
3
October 11, 2019
In fact, it does not pull at 5 stars, when it was founded it was rather 5 stars)) the building is not being cared for, everything is quite outdated, the air conditioner worked like an old tractor) they left the children in a children's club, no one was watching the children there, the children scattered around the hotel.We liked the beach, the sea, and the trip to ancient Side!There are three 5-star hotels nearby, I looked at the reviews on YouTube earth and sky compared to our "5 stars"))We flew home, realized that our children had caught the coxsackie virus, we sinned at the pool, we were being treated)
See original · Русский
4
2
December 8, 2018
I rested from 02.11.18 I arrived at the hotel in the evening, at eight, so I was immediately sent to the restaurant for dinner, after dinner I came to the reception I was escorted to the room, I did not pay anything extra. The room is cozy, I liked it. The food in the restaurant is varied, you will not be hungry. The staff was courteous, wine was brought. The tables were cleaned quickly. Regarding the cleaning of the room, I asked to throw out the trash and that's it. My room was clean. I liked the hotel itself, there are shops. You can also walk from the hotel to the bazaar on foot. There are also buses, you can go to the city for a walk yourself. They write dirty about the beach here, you need to start with yourself, don't be a pig, then everything will be cleaner. The sea is warm, warmer than the water in the pool. The bartenders are cheerful and friendly. The animation is good, it was fun. I participated in the competition twice.))) I went to the spa for a massage, sauna, hammam, because the evenings in November are cool + 19 at night + 15 Special thanks to Zoya from the spa. In general, I liked the hotel, I would come back again.
See original · Русский
1
July 18, 2023
It 's worth the money !
See original · Русский
1
1
November 6, 2019
It doesn't pull in 5 stars at all. The waiters allow themselves to yell at the guests, this is the most important thing that spoiled the mood of the hotel.
The rooms are cramped, especially the 43 series of rooms. The cleaning is good, they try. Thanks to the chefs too, the food is delicious, lots of vegetables, side dishes. But sweets are tasteless, cakes especially are not like food at all.
In general, if you do not judge by the declared 5 stars, the hotel is quite a decent 3+. I probably won't come here a second time .
See original · Русский
4
1
September 23, 2019
The hotel saves on room air conditioning. The hotel administration includes them at its discretion. We can say that there is no air conditioner. When buying a tour to this hotel, you will not find information about it anywhere. A 5× ultra hotel does not pull, it is 4× at most. Cleaning consists at best in changing towels. If you want a clean floor, you will have to wash it yourself. I put 3 stars for the sea, and a sandy beach, with children it's the best. But it has nothing to do with the hotel.
See original · Русский
1
1
October 29, 2018
We rested for 17 days. Cons: the room is poorly cleaned (nothing has changed), normal rooms with an additional payment of $ 20-40, the hotel is not the first line as stated in the characteristics of the hotel, 10 minutes walk to the sea. There is free Wi-Fi, but it is so slow that you will not be able to use it and it only works in the lobby. Food for 3 + or 4 with a big minus, there are very few meat dishes, for dinner to take meat you need to stand in line for 10-20 minutes. We had a rest in October, it was already cool at night, and the heater was not working.
On the plus side, the alcohol in the bar, although local, is normal, there is a beach bar where you can eat and drink (so as not to stomp to the hotel for lunch), Russian-speaking staff, free saloon and hammam, sun beds on the beach with very pleasant soft ottomans...
That's how it is... In principle, we had a good rest, but it's clearly not 5 stars, I'll believe four.
See original · Русский
1
November 10, 2018
We were at the hotel from October 31 to November 8, 2018. It's not a five far away... It's dirty, nothing works, it's dark in the morning, but there's nothing declared in the hotel. No ice cream, no tortillas, the bars don't work, the animation is weak, the kids' club doesn't work, the sauna is 50 degrees, the steam room is barely puffing, the indoor pool is icy, outdoor pools too, no one is smoking, the beach is dirty, the sunbeds are not cleaned, there are not even tea bags on the bar. Reasonable remarks and exclamations of "why?" are answered with "season is over". Then why do they sell vouchers and stuff the hotel? The location is good, but it's a 10-minute walk to the sea. All the waiters and employees from our neighboring countries are not smiling and unfriendly. In general, I did not like the hotel, I do not know what is in season, but at the end of the season the attitude and service are terrible
See original · Русский
1
1
October 22, 2018
A great hotel, the rooms are small but cozy, the staff is polite, the pools are clean, the sea is five minutes away, the food is good.
See original · Русский
3
March 11, 2019
We rested from 06.10.18 to 15.10.18 on the whole well, but at the end of the season there are no more five stars. The staff says, "The end of the season is four stars." We liked it anyway and recommend this hotel, but only for family. There are a lot of children ! Feel free to go to other hotels for hangouts))
See original · Русский
2
June 17, 2019
4 stars, because Wi-Fi is not everywhere and is very bad. Periodically, the air conditioner did not work well. For a large family, you still need to give out two keys each.
The staff is excellent. The food is delicious. We cleaned up every day. Thank you.
See original · Русский
2
November 5, 2019
We took a 5* ultra all inclusive tour, but in fact it was not like in a regular 5. The hotel is old, dirty, and pulls on the 4th floor. The territory is very green and beautiful. The food is better. In general, it's not bad.
See original · Русский
2
1
November 11, 2018
We were in early November 2018. The hotel is three-star, but we rested for five. The sea, the beach, the sun are doing their job)). The rooms are small. Kitchen- you will not stay hungry. The spa gym is dirty. The hammam is barely warm. The sauna has no light and is half broken 49 degrees. The Turkish sauna is warmer than a simple sauna. Oh, and at the reception they asked for $ 20 to get a good room, they bargained up to $ 10. we got a higher floor and not on the pool so that the music wouldn't interfere.
See original · Русский
3
1
October 27, 2019
Mediocre, the same food, there is practically no Internet. Never.. NEVER TAKE A SHAWARMA. The effect is sad and ... well, if only the goal is to cleanse the body. Checked twice. Rooms and, in general, a maximum of three. Maximum!
See original · Русский
1
2
July 3, 2023
The hotel is great
See original · Русский
1
October 31, 2019
I didn't like the service, the food and the rooms ((( and of course the terrible alcohol. Very dirty dishes(((( We will not go to this hotel anymore!!!(((
See original · Русский
1
September 22, 2019
My family and I really enjoyed it. The buffet was varied
See original · Русский
3
October 4, 2017
A very cool hotel.I liked.Everything was great, everything is nearby, the hotel is cool)We will come again in winter, wait))
See original · Русский
2
1
November 3, 2018
Very cozy hotel, attentive staff, wonderful atmosphere
See original · Русский
3
November 2, 2019
Convenient location, but the disadvantage is that there is no Wi-Fi
See original · Русский
1
November 6, 2018
The hotel offers a maximum of 3 stars. The rooms are old and very small. The rooms are poorly cleaned. They asked for blankets for 2 days. I don't recommend it.
See original · Русский
1
3
January 27, 2020
August 2019 the food is just terrible
See original · Русский
1
4
July 12, 2019
I really liked the hotel... everyone
See original · Русский
1
1
November 4, 2019
I liked everything
See original · Русский
2
October 22, 2018
A very weak five.
See original · Русский
1
2