Lamour
57 reviews
November 19, 2024
The staff is wonderful — beautiful and kind specialists, especially the owner, just an amazing girl
in dozens of varieties of plants on my first visit to the salon, of course, I immediately got lost, but the consultants quickly oriented and helped me choose exactly the plant that fit into my interior
I just picked up my 6th pet :) so, you can say, a regular customer
I will separately note the quality of the plants — not a single withered flower, everything is in excellent condition, as if they grow not in the salon, but in the tropics))
to be honest, I liked the previous room of the salon more, but the girls managed to create some kind of cozy atmosphere in this, almost alone with nature
, I even had a little dream - just to come sit, read a book 😅
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March 20
Recently, my husband decided to make a surprise and ordered a bouquet at this flower salon. Of course, I didn't even expect it! It was a pleasure to see not only the gorgeous flowers, but also the Scandinavian salmon cake, which I adore! The bouquet was simply amazing – such delicate roses and peonies, and the cake became the highlight of the evening. The bouquet stood for a long time, not a single flower wilted, and everything looked so stylish in combination with the cake! I was also pleased with the delivery – everything was on time, and the packaging was excellent. It's really nice that little things like attention to detail really make the atmosphere special. My husband was pleased, but I certainly was! Now I will definitely recommend this store to my friends, such surprises are 100% worth giving. In general, it's nice that not only me, but also my husband, thanks to this store, were able to give each other such wonderful moments!
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April 8
I would like to express my gratitude to the wonderful flower salon! A wonderful assortment,wonderful good-natured and responsive girls who help with the choice and compromise🥰 success, health and prosperity to your Paradise) thank you, dear Lamour)
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November 20, 2024
Very pleasant staff, for two years of regular visits, the girls have never been let down by the request "unpretentiously, but beautifully" - they managed to furnish their own southern apartment and give green pets to friends without fear that the gift would be burdensome. The plants are good, tenacious.
As a young inexperienced gardener, she naturally made mistakes in care, but on Instagram you can get advice, instructions, and support, even if the plant was not bought from them.
Customer orientation at the highest level
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November 19, 2024
Storis kept watching and licking her lips at the beauty😅 Finally I got there, the place is just wonderful, very cozy and beautiful. And the choice is such that even the eyes run away. The staff turned out to be very friendly and helped to pick up the plant, told me how to care for it and there was no hateful feeling that they were trying to sell it to me, it is clear that people really burn with flowers themselves. I had a small purchase, but the attitude was as if I was choosing a new Porsche. I never thought that I would be so excited about buying a plant.
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November 19, 2024
It is a very pleasant and atmospheric place.
Quick feedback. Consultation on the care and selection of the plant.
A very friendly hostess. A large selection of plants and frequent deliveries. Honestly, the best store I've visited. I'm looking for new ones at home
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November 19, 2024
My favorite store in the city. The nicest florists. There is always a large selection of flowers and planters. They advise on all issues both before and after the purchase. There are many pleasures in the form of service. I highly recommend it
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August 22, 2024
The other day I chose a houseplant as a gift and found myself in this flower shop on the principle of going much closer, and judging by the Instragram, the choice of houseplants seemed quite good. One of the advantages is that the plants are not sick and are close to my location :)
On this note, the longrid begins and the impressions of beautiful plants overlap the negative experience of interacting with the staff.
When choosing a plant, I was based on the criterion that it fit into my car. Having voiced this, the female consultant said that there is no need to worry about it at all, because they have a delivery that will easily bring a flower of any size to the agreed place and time.
Because of these new introductions, I began to consider fairly large plants, relying on hassle-free delivery and taking the worries of transportation off my shoulders.
In total, a check was formed close to 400 BYN, which was immediately paid, the girls recorded information about the delivery address and time, and with a calm soul and anticipation of a beautiful gift, I left.
There were no clarifying questions about the boundaries of the address they recorded.
However, an hour later, a female consultant calls me back and asks quite emotionally and with a claim why I did not say that my address is located beyond the MKAD (uruchye). After all, delivery costs 15 rubles for the MKAD, and we did not pay for it.
I was unpleasantly surprised by the development of events and the submission of information and asked to clarify again how much accurate information this is, because Uruchye is Minsk, and the receipt is more than 120 rubles, and Instagram says that delivery from 120 rubles is free.
The woman clarified, the information has not changed, but so be it, she said that she would deliver it for free.
This situation did not leave me alone, as everything was going too strangely on the part of the business ... and it was as if I was being forced to use the service for a fee, which, in principle, I did not need with the initial request. And since 15 rubles with a paid check of almost 400 rubles became a problem, I called back and offered to make this payment so that just no one would have unpleasant precipitation from interacting with each other and said that I did not see this whole approach as completely customer-oriented.
The delivery was brought by the female consultant herself at the upper limit of the agreed time, and when handing over the plant, she again emotionally expressed that she was not customer-oriented ... arranging a performance and refusing to take the money for delivery that they claimed.
As a result, on this day I felt like I was swept along on an emotional swing with the wind and I no longer want to) well, the residents of Uruchye ogogo were unlucky to live beyond the MKAD :)
And customer orientation lies in the fact that since the staff has "blunted", then the staff should be responsible for their shoals.
And now I can say with firm confidence that customer orientation can be learned from excellent competitors in the floral niche - Present Simple and Marten, whom I will not trade for anyone else after this strange experience!
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November 19, 2024
My favorite salon, flowers are always on top, quality is a bomb! I bought it initially as gifts, then decided to take something unpretentious for myself. They advised, told and explained everything. And after two years, they always help if I do something wrong (for example, fill it in or forget that I have flowers at all). I highly recommend it, especially for people like me. 💖
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November 20, 2024
The best flower garden in the city, healthy plants, competent staff, customer orientation and service at the highest level. All the flowers are at home and as a gift only from here. Even my husband picked up a green friend for himself
Special thanks for the atmosphere in the shop itself. I want to come back here
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November 19, 2024
I was very pleased with my unusual bouquet as a gift, thank you very much to the girls for their work and pleasant communication, the bouquet needed a specific one, thank God I found a salon where everything is fine with a sense of humor, we did everything in the best possible way!
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November 21, 2024
A wonderful flower salon!!! I've been buying flowers from them for several years, everything is fine, everything is growing and pleasing!)) Many positions have very pleasant prices and they are not afraid to bring quite rare positions, well done The consultant girls are very friendly and polite!) I wish you good luck and success!🌹🌺🪴🌼
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November 19, 2024
I am always glad to visit this store, but the place in the apartment no longer allows you to acquire a huge number of green friends)
Acquired plants always grow well, even stupid questions about care will always be answered in a friendly and understanding way, without neglect and without reproach for ignorance of plant care.
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November 20, 2024
Polite and competent consultants, a wide range of plants for every taste and budget) and what is very important - the plants are healthy.
Definitely one of the best flower shops in the city.
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March 31
It's a great store. A large selection of colors. They hold great promotions and consultations. Very nice people are working.
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April 19, 2024
Great, wonderful. One of my favorite flower shops. Beautiful indoor ones, how many times I took them, I received both advice and help, and what is not a little important, all the flowers are healthy. As for bouquets, of any taste, color, composition and finances. Everything you need.
There is also a good parking lot, spacious, which is important.
I would give the girls not 5 stars, but 5 flowers.
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November 15, 2024
The staff is very friendly.
We buy flowers regularly - they are all tenacious, they grow
A large selection of colors, they will always prompt and offer.
It is very convenient to have a service for transplanting plants into your own planters.
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December 4, 2024
I love it from the bottom of my heart. Most of the plants in the house were bought here. The girls saved my zamiokulkas, transplanted it, put it in order. Always a good choice, they will listen to your wishes.
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November 20, 2024
I leave a review) There are no disadvantages! Booking in yandex.Direct is just instant! The consultation is detailed, clear with videos and photos and no waiting for half an hour, everything is online. If you come in person, the girls are friendly, knowledgeable! Real flower fairies! They will conjure unreal bouquets! They will show the most beautiful flowers and plants for the house! They will instruct you on how to care) Atmospheric and cozy! I recommend it!!!
R.S. Karina is so wonderful!
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April 6
My shock is in shock. I called to ask about the availability of the plant, they said it wasn't there, but we're making an application tomorrow, we can order, and it's so polite and sweet. Not a service, but a loving love. I'll be a guest.
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November 20, 2024
Every trip to lamour is a holiday!
The flowers are always the best, the staff are sincere and attentive
A bonus is fast and high—quality consulting on social networks.
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October 29, 2024
Nice flower shop, very friendly seller. A large assortment of plants for the house for every taste, which is always replenished
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January 5
I was looking for a New Year's gift for my mom. We chose a wonderful composition. Mom is thrilled 😍
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June 3
Fast service, pleasant staff and recommendations on choosing bouquets
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March 23, 2023
You come here and it's like you're in a little fairy tale: the place is very beautiful, down to the smallest details, the atmosphere is wonderful, communication with the staff - as if you spent the weekend with your favorite girlfriends.
And the flowers stand in a vase and delight the eye for an indecently large number of days, because the flowers are always fresh, and they will tell you in detail how to properly take care of such beauty💛
Instagram at the salon is the crown of art, I stick every day, and smile, and am touched. I advise everyone to subscribe, or at least view it
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November 19, 2024
Thank you very much for the beautiful bouquets, for your responsiveness and understanding in choosing. We have never disappointed, but only brought joy.
Thanks again!
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November 20, 2024
I ordered a banana online. Friendly staff, fast delivery to the Grodno region. A beautiful flower. Thanks
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August 24, 2024
A good selection of colors and very pleasant prices. We bought three green roommates here. A year has passed and everyone is growing well
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May 14
A large selection, fresh flowers and excellent florists 🌸
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November 19, 2024
Excellent staff, and a selection of flowers, both cut and indoor. It's nice that you can always book your favorite plant and pick it up at a convenient time, there are no complaints about the quality of the flowers.
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September 11, 2024
One of the best flower salons in Minsk. Everything is always fresh and beautiful. Excellent florists!
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September 25, 2024
My love for succulents and cacti is revived there. The girls are beautiful , experts in their field .
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October 25, 2024
The girls are well done, the hostess is a cool "button")))) the bouquets are excellent, the approach is creative
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September 24, 2023
Excellent flowers, service and attention. They transplanted it, suggested how to take care of it. Always a pleasant atmosphere) a good selection of planters and flowers)
Thank you for your attitude to the case ❤
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November 20, 2024
I bought two Yucca palms. Beauty. We were instructed on care and helped to bring it to the car pleasantly)
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May 30, 2024
In general, a wonderful flower shop!!! Courtesy, quality advice, healthy indoor plants without rotten roots
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November 20, 2024
I like the store, and the contact with the staff is good. There were no problems 🤍
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December 9, 2023
An interesting selection of rare flowers for our market, at very good prices! Pleasant atmosphere
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December 11, 2023
Do you know what captivates in this flower salon? Mistress! Karina won over first with her Instagram and the way she burns with her business. And when a person is so fanatical and reverent about his life's work, then everything will be fine. Now my friends and I buy homemade flowers only there. Yes, perhaps those who read this review will object that prices can bite. but! People, now everything is not for nothing, so why should good quality flowers be cheap ..?you can find great options up to 40p, they will definitely grow into large specimens. 10/10.
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August 18, 2024
I bought a flower, a polite seller!) Thank you!) I recommend it!)
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August 7, 2023
A store with interesting and often rare flowers. Definitely one of the best in terms of choice and price
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September 16, 2024
Everything was suggested, told, everything is super
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September 9, 2024
Cool store the choice of colors is great
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July 20, 2022
I was in this salon buying Washingtonia. This is my first purchase in this store. I found them on Instagram and now I will add to my collection only from them. I really like how they treat their customers and there are always a lot of good tips on restoring colors. In general, ❤
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April 4, 2024
The bouquet will go made +/- beautiful for a low price but wilted after a couple of days..
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June 17, 2023
The best flower salon with the sweetest and most competent consultants) satisfied service)
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December 8, 2022
Floral as floral, if not for Karina - the true pearl of this place)
They advise on flowers, care, transplants, etc.
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April 16
Everything is cool!
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May 10, 2023
We ordered flower delivery at 11.30, because my daughter leaves for school at 13.00. We didn't get any flowers. The staff did not even bother to check the availability of orders, they searched for him for a long time. And then they said: so we will refund your money, what is the problem?
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October 21, 2024
A good place
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