A good pick-up point for orders. A large number of fitting rooms and two people from the staff of the point (at the reception and checkout), which allows you to process orders faster.
Some employees are pleased with their professionalism, but you get a big fly in the ointment from those employees who do not know how to answer questions about the warranty, nuances with the return of low-quality goods. The department itself is cozy with a pleasant atmosphere and a sofa.
Lamoda is a very good pick-up point. Always very friendly girls, attentive, polite. They will always tell you if you ask for advice. There would be such service everywhere
A convenient point of delivery and fitting. Lots of booths. Friendly staff. One day I left my phone on the charging shelf and left. He returned after 15-20 minutes. They were already waiting for me and returned my smartphone. Thank you.
Very pleasant and courteous service, lots of booths. I liked the opportunity to order three sizes of one model without prepayment. I was confused only by the dirty and wet floor, which made it difficult to try on white sneakers. Maybe it's worth considering the presence of shoe covers in slushy weather?
I'm thrilled. I used to buy on Wildberries, although the goods on Lamode were always better (for a long time there was an unpleasant aftertaste from one order a couple of years ago: the sandals did not fit, and I paid a lot for delivery, they also cheated at all stages, but what you can't stand for the LOST INK sandals). And here I am, flattered by one charming cardigan and an English winter coat (by the way, also LOST INK) of incredible beauty for 200 rubles. RB, I decided to take a chance again, and was pleasantly surprised: no one was rude. everything is friendly and in fact they now have many pickup points with cool fitting rooms, sofas and ottomans for waiting, a space-sized mirror in the common room, a cooler with hot and cold water, and before there was no pickup at all. I was in Uruche, on Independence 186, where Terra is a pizza, but from the yard. We ordered 20 items (only 7 are allowed in 1 order, if with fitting and the possibility of partial redemption, but no one limits the number of orders). The goods are of perfect quality. It was delivered on time, SMS about the delivery was sent. They give 15 minutes to try on the order (7 pairs), but in fact, they measured how much was needed and no one pulled us and did not express impatience. There are a lot of booths, there is no queue. And when there wasn't enough money, well, who could have known that almost everything would fit and like it so much, without any dissatisfaction (just like in the good old days at Wildberries) we were allowed to buy back the goods on the same day, but later and we managed to borrow money and bought everything we wanted. I am wildly delighted with the things and the service and the site and the pick-up points and the customer service department. Thank you all very much. In my eyes, Lamoda has been rehabilitated beyond all expectations. I highly recommend it.
And one more pleasant bonus: you can soak your purchase almost without leaving the cash register - next door is a cheap snack bar for 1 table, on the back side of the cafe Terra Pazza building with a lunch menu until 16.00 (hot 4 rubles, and pizza 5 rubles). They cook insanely tasty and such comfortable sofas.
Prices for some products on Lamode are 10-40% higher than on Wildberries, if discounts are taken into account. But we didn't buy the Lave Repablik cardigan on Wildberries from the 3rd time (it looks like Wildberries started buying up a deliberate marriage, and one of the conditions for return is a photo up to 2 MB, clear and there are restrictions on pixels in height and width (no more or less, and then megabytes don't dance, you need from 4 photos per day from different angles, I was tired of formatting), but there are no such cockroaches with a refund on Lamode, and there was no return due to the quality. So now I'm going to move to Lamoda for clothes.
A good point of delivery of goods from an online store. Good service, courteous staff. But the prices of goods are overpriced, in other stores the same product can be found cheaper.
Free shipping, I liked the quality, the sizes correspond to the declared ones, they were delivered on time, you can refuse what you don't like, the courier calls, warns you when he arrives. There are a lot of discounts, promo codes, promotions, you need to monitor information and you can buy cool clothes with free shipping at very low prices.