There are no questions for consultants.Pleasant, polite.But I've used the company itself three times and I won't do it anymore, and I won't advise anyone.There are problems with refunds all the time, getting the money back is still a quest.I bought the item, looked at it at home, the size does not fit, in all offline stores of the Republic of Belarus, you can return the product within 14 days without problems, but not in Lamoda.They probably do not recognize the laws of the Republic of Belarus. Why are there no such problems with WB? I love them. Products for every taste and color. Prices for any wallet. A refund is received within 5 minutes if you have not redeemed the item. There have never been any problems with the return of goods either. If it hadn't been for a gift from friends from Lamoda, I probably would never have applied to this company.
A good point, there are two equidistant points in relation to my place of residence, I always choose this one. One day I missed the delivery, so the next morning they called back, asked if it was possible to send or I would still come. Very attentive attitude to customers.
Of course, this does not really apply to the pick-up point, but the girl who served disappointed.... 10 minutes just waited until she sorted out the return of the goods, gathered a queue
We arrived with a 3-year-old child to choose a jacket for him, the child wanted to go to the toilet, but she did not let him in, because the office space. Well, where to go?! Outside or in the fitting room?
I wonder if there was a pregnant girl, too, would not miss
See original
7
Show business's response
мария упс
Level 16 Local Expert
October 6, 2023
Excellent pick-up point. The girls are always friendly. Clear. I recommend
A wonderful pick-up point! Polite staff! Excellent service!
I recommend it!)
See original
2
Show business's response
silenters
Level 9 Local Expert
June 15, 2022
I like everything now. Thank you. The only drawback is that the storage is only 2 days. Somehow I didn't have time 1 time. But this is not a surprise, they immediately talk about it. That's why my joint is bigger.
See original
Show business's response
Наталья Душина
Level 18 Local Expert
April 28, 2022
Very good employees are working
Convenient parking
There is almost always no queue