Lago Hotel
494 reviews
October 31, 2024
A cool hotel with cool animation, food and alcohol. The service in bars and restaurants is excellent, which is not to say about the cleaning of the rooms and the receptionists at the reception. Overall, the rest is 4.5/5.
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1
July 1, 2024
I am currently staying at the LAGO hotel. We checked in on 06/28.24. We checked in quickly without any problems.
I would put a solid five just for the beautiful design of the hotel.Very beautiful territory, the sea is gentle and clean.Otherwise, there are flaws in the rooms, the food is monotonous without frills, although you will not stay hungry, the sweets are tasteless, the choice is not particularly. The beach is not well maintained, the shorelines are dirty in the sand, garbage lies in the bins for days between the sun beds, apparently there are not enough staff.The rooms are cleaned only at your request.In short, I have something to compare it with, and therefore I put 4
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1
July 31, 2024
In this hotel, the staff almost broke my wife's arm. We tried to leave the hotel, but the employee rudely stopped my wife right at the automatic door. Because of this, the hand was pinched by the door, the wife has a joint injury, bruising of tissues, a hematoma.
The hotel refused to apologize.
And the hotel also sells rooms that don't exist. We were offered to live in a cheaper one. Several other people at the counter were arguing about the same problem.
The hotel is turning the scheme around. He says go for a swim, go to the snack bar, and then come back and your room will be ready. A family with a child was pickled for 7 hours, and only then they said that there was no room. They exert psychological pressure and prevent the shooting of videos. Some kind of office from the 90s and not a hotel.
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3
2
July 17, 2024
Awesome! One of the best hotels on the Turkish coast. Animation, nutrition, examination are all at the highest level. If you want to leave your vacation with positive emotions, then you are here.
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1
2
August 23, 2024
I liked the hotel. The territory is clean and tidy. The food is excellent.
The problem is only in the staff, but it was not critical for me.
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June 17, 2024
We were in early April, we liked everything. There is a lot of food and varied. Cool pool, good animation in the evenings.
❌❌❌The hard minus of a room with a view of the garden, there is no garden as such, you will spend the whole vacation getting high on the construction site. It is better to pay extra.
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2
1
December 13, 2024
The hotel is gorgeous, we will come back again, and we advise all our own!!!!! There are more pros than cons, people are all different and opinions too, we really liked it, everyone is delighted
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1
September 21, 2024
A decent hotel with a large beautiful territory, I liked the food, the bars are 24/7, but the quality of alcohol is the best, the rooms are ordinary, the staff hardly speaks Russian. There is a water park on the territory, although not quite large and no longer new, but still entertainment for children, there is a zone for toddlers. There is a club for children, a good enough space. There is animation for children and adults every day, but it bothered me that it was only in a foreign language. There are two large beautiful pools on the territory, the water is clean. There is a private beach for 18+, Generally a good hotel for a family holiday
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October 25, 2023
Good evening. We had a rest at the end of October, the weather was wonderful, very comfortable. Upon arrival, they were immediately settled in the room, there is a Russian-speaking staff at the reception. The hotel is beautiful. The room was on the 5th floor, it turns out to be an attic, a very small room, you need to climb the stairs, elderly people will be uncomfortable, to be honest, I was not confused by this moment. Cleaning was done every day, the mini bar was replenished. Different drinks, chocolate. The rooms have a bathrobe and slippers. What really pleased me was that the Internet worked great everywhere. In terms of food - everything is very diverse, delicious, you will definitely not stay hungry. Ice cream for breakfast, lunch, dinner. The staff is polite, good alcohol. There were animations, but it was a little boring during the day, but if there is a cheerful company, it will be fun 😁 there is a heated pool, which I also think is a big plus. Gorgeous aqua park.
The beach is the entrance to the sea of pebbles and further slabs, it was very uncomfortable without special shoes. If you ask if we would return to this hotel again, the answer is unequivocally Yes. Tk we rest in Turkey 10 times, there is something to compare with. We recommend you to rest
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3
June 10, 2024
Friends, I do not know who would not write something bad in the reviews about this hotel, but I will say this - a very good family hotel. My wife and I, DJ Katya Guseva, visited the Lago Hotel from June 5-8, 2024. The trip was more of a work trip, as my wife performed at this hotel with a concert show program. We were accommodated in a beautiful villa with a private pool. They brought a gorgeous dinner from the Turkish restaurant "Anatolia" directly to the Villa. I would especially like to mention a separate "Maldivian Beach" where there is a bar, peace and quiet, clear water. There are many restaurants on site (Italian, Asian, Turkish, fish). In general, there is everything in this hotel for a wonderful family holiday.
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2
1
October 23, 2024
Great hotel. Exceeded expectations.
There is a separate coffee shop on site. However, the level of coffee needs to be raised to the level of coffee shops
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April 16, 2024
The hotel is super cool! After the renovation, everything is clean and tidy. The food is divine, for every taste.
The beach is clean and well maintained.
The animation is a bit weak, but we were out of season.
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2
June 4, 2024
A great neat hotel, friendly staff, great slides for children and adults! The food is delicious, the assortment is present! Have a good rest!!!!
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November 4, 2024
Nicely. Delicious. The rooms are normal.
There are problems with cleaning, you need to ask, if you press the button, the staff can come in and click "do not disturb" and you have to clean through the reception for 2-3 days.
GR does not work around the clock, also a minus.
There is entertainment for children. For adults too.
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November 6, 2024
Great hotel! Great food! I would love to come again
Nice wide beach line. Great water park
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October 19, 2024
I have been resting in this hotel for 4 days now and during these days I managed to draw some conclusions - the staff is lazy and unfriendly, the cleaning in the rooms is terrible, the floor
is dirty, there were stains on the towels for dinner today, there were boiled carrots in them, I have not seen this yet, also constantly dirty dishes, a small selection of fruits and In general, the food
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August 4, 2024
Great hotel. Everything is great!!! The food, the service, the waiters and the staff worked like bees.
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October 22, 2024
We visited this hotel in September, the hotel is clean, cozy, convenient location of entertainment on site, you can always find free sun beds (especially by the sea). The staff speaks and understands almost all of Russian. I really liked the food.
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December 13, 2024
A great option. It's not the first time and we'll come back again. There were still in those days when there was a Nashira hotel. Everything is fine. Food for 5+, the sea is just around the corner. The room can be changed for an additional fee without any problems. They always try to settle in ahead of schedule. We go in September. There are always disadvantages in any hotel. But you don't need to make a big deal out of a molehill and not spoil your vacation. You can take a taxi to the nearest shopping center or take a minibus. Wheelchair rental+. You can order a transfer right at the hotel. We bought the tickets themselves separately + hotel reservation + transfer. It's more convenient for us. We chose this hotel because we are traveling with a child and the priority was the children's slides. Everyone was satisfied.
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June 27, 2024
From 27.09 to 4.10 we flew to rest in Side hotel Lago, on the territory of the hotel in an absolutely sober and adequate condition, my husband suffered a serious back injury, after which he cannot walk normally. The hotel doesn't care about it at all!
After getting injured, we went to the doctor at the hotel, who just felt, prescribed ointment and said that everything would pass, the next day we went to the city for ointment and my husband's legs failed, from that moment we were left to ourselves, we wrote to the doctor at the hotel, the guide, but no one helped us I could, or they did not answer, we are in a foreign country, it is not clear where we are and what to do, I am a 50kg girl, I braked cars and dragged my husband literally on myself so that at least we were taken to the hotel and an ambulance was called, we went to the hospital alone, no one from the hotel wanted to help us and to accompany us, the insurance company refused to pay for the examination, they injected him with painkillers, which did not work and sent him to the hotel, where they did not even ask how he was and if they could help him in any way, did not deign to find out and sort out the situation, but simply pretended as if nothing had happened. The man couldn't walk, I carried him on my back. Do you know what the "funniest" thing is? We had a room with a staircase! Yes, there was a staircase right in the room, we tried to peacefully change it several times (before that because the room stank of piss so it hurt my eyes. and no one wanted to solve this in any way), in the end we were just sent far away, for that the German girl next door to us, who threw this key right in front of us in the face of the man at the reception, everything was quickly changed for her. My husband climbed this ladder on all fours, he just crawled on it!
you can't imagine how much I cried, my absolutely healthy husband can't walk properly now! You didn't have nightmares about how we survived the flight, we had two heavy suitcases of 20 kg each, and two bags, I dragged all this myself and also supported my husband, because he couldn't stand on his feet for more than 30 seconds! No one helped us, no one!
Now my husband is going to have a long and expensive examination and treatment. For any physical condition.when loading or lifting anything heavier than 3kg, his back hurts and we give injections every time. An absolutely healthy guy is now in pain. The hotel deletes my comments and messages, just ignores them. Thanks for the ruined vacation
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2
4
October 22, 2024
I have been living for 6 days, I managed to draw conclusions, Poor service.
Why is the staff given a phone number during work?
The food is absolutely delicious
The rooms are good.
The neighbors are very much in the way of relaxing
Cleanliness is not very well cleaned..
The cuisine is delicious
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July 19, 2024
Great hotel!Good, delicious food, excellent staff.There is a lot of entertainment for adults and children..
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December 30, 2024
The hotel is gorgeous, but the cons are for the budget that it costs too much.
Cons the preparation of the room for the arrival of the guest is very weak. The heated pool was not included. A strange smell near the stage. There were almost no red fish and seafood.
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August 10, 2024
Great hotel! The service is 4-star, but the hotel itself is great! It is possible to be in locations without children.
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November 4, 2023
Very average 5. In the pictures, cool repairs are actually very cheap. All snack bars work only according to the menu, it is not very convenient with children. The Maldivian beach is generally only for photos and then a couple of angles. The program is very meager. The hotel is basically stupid. The food is average
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5
1
December 6, 2024
A wonderful hotel!!! Everything is at the highest level! We went with a large company - 9 families with children, children from 1 Gothic and up to 19 years old - and all the mothers were delighted with what it offers and how everything is implemented for recreation in this hotel and on its territory. First line, all inclusive! I would definitely return to this hotel again.
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June 18, 2024
Good imported alcohol. Cool pools. It's a very cool program. Both evening and daytime, there is always something to do. A week is not enough to get around everything in the hotel and take advantage of everything.
One minus, keep in mind that if you take an economy room, you will live in a birdhouse. A small room.
But it didn't bother me. Only the balcony was missing
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November 14, 2024
The food is very tasty, there is entertainment for children, there are a lot of pools, etc.
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1
1
October 25, 2024
The best hotel! Delicious food, drinks and friendly staff! I recommend
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June 25, 2024
Everything was very pleasant, clean, fresh hotel.The room was cleaned every day.Friendly staff, everyone will tell you where where and on what.
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October 5, 2024
A good hotel, the food is delicious, the staff is good, the rooms are not big but you don't need more ,
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February 4, 2022
We stayed at this hotel in July 2021. A large hotel with a huge well-maintained territory. A lot of greenery. A good water park (children's and adult slides). The animation is also quite good. I liked the food, it is quite diverse, but in my opinion there is little seafood. Lots of fruits and sweets. There is also ice cream at certain times. Milkshakes at any time.
Of the cons:
This is room cleaning. During the 10 days of stay, they cleaned 3 times and then very superficially, they never washed under the bed at all. Even the garbage from the previous tenants remained. But the most significant disadvantage is the entrance to the sea. Due to the artificial slab and a large jackdaw without special shoes, entering the sea is very problematic, because it is easy to get injured. There were still not enough beach towels. They just didn't have time to wash them. And about the excursions: it was possible to buy them only from the guide at times more expensive than on the street. There were no usual stalls selling tours anywhere nearby.
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5
1
July 31, 2024
A great hotel with great food and lots of pools!
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August 24, 2023
We had a rest in August 2023. The hotel opened after restoration in May 2023. We booked the cheapest loft room with a view of the city. Before departure, we were informed that the entrance door to the loft and the next room will be shared, as well as a separate staircase leads to the loft, which is not very convenient to understand. Upon arrival, we were immediately checked in. We expected the worst, but the room completely satisfied us, while the view was over the sea. The loft room looked like a standard room in a modern Sochi hotel at a price much lower than in Sochi. The stairs to the room did not bother at all, we climbed it several times a day and it does not cause much discomfort. At the time of check-in, the room was clean, a full set of towels, bathrobes, slippers and bathroom accessories, a mini bar with beer, soda, water, juice. Cleaning does suffer at the hotel, but not critically. The food is very varied and delicious, there is enough space for everyone in the shared restaurant. The dishes could really be a little stained, so I personally had to control the glasses, plates and forks that I took to my table. I was completely satisfied with the entrance to the sea, if you don't like to walk on concrete slabs, there is an option to do it through the pier. The beach area is very large, there were enough sun beds for everyone, basically all the sun beds were free within a radius of 10 sun beds. The sea is clean, the water is warm. The evening program (showtime) is much better than in other similar (cost-effective) hotels in Turkey. If you do not find fault with the staff, which is really not enough in the hotel, to the repairs that are made by a blunder, the rest will be wonderful, because the hotel itself is cool, the only thing is not brought to mind.
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8
2
August 14, 2023
We are at the hotel . And we dream of finishing our vacation as soon as possible. We have not encountered such a service in Turkish hotels for a long time. We are already used to the fact that even medium-sized hotels are no worse than 5-star hotels. The hotel was advised by the tour operator outlining the fairy tale. But the fairy tale never began. I must say right away that we are not one of the capricious tourists, we do not consider holes on the wallpaper, we do not find fault with a cracked tile somewhere. But the number of claims against the hotel exceeded all acceptable standards after a couple of days of rest.
1. The concept of Loft rooms was killed. The rooms have steep stairs, which is not safe for children and will be a big problem for older tourists.Room change is only paid! And we also need to fight at the reception for available rooms because the number of people who want to leave the Loft rooms is huge.
2. The main restaurant. Of course, you will not stay hungry, but you will have to look for clean tables and appliances. So luck smiles on those who come to the discovery. Well, the advice is not to wait and not ask the waiters, bring everything yourself faster.
3. Beach bar. Drinks are mostly local. They are also used to prepare various mixtures , I would say , mixing everything in a glass . Bottled drinking water is constantly running out on the beach and no one bothers to replenish it anymore.
4. After a few days, the room had to be changed again because the lock at the front door to the room stopped working.. before that, the safe did not work in the room, and the air conditioner lived its own separate life , simply contaminating all living things around .
Thus, the number of requests to the hotel administration exceeded 8 times. There was a feeling that we go there as if to work. It's useless to call, they won't answer the phone.I would like to say thank you to the Russian-speaking staff who are trying to work in such an environment and solve problems no matter what.
We came to the conclusion that the problem is not that the hotel is new and has not yet had time to do everything for the season, but the problem is the staff who do not have the necessary competence and generally the desire to work well. They think that everything will work out. I would like to wish the management to reconsider their attitude towards hotel guests and in general to the principles of doing business if you want your hotel to be on top and tourists continue to come to it.
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9
4
August 2, 2024
Everything is great! Everything was delicious, the staff understood almost all of the Russian language.
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1
November 2, 2023
The sea is super!
But the hotel, despite the modern renovation, with very mediocre service. If you order a cocktail at the bar, I can forget about you for 40 minutes and never bring it, if you decided to take a sunbed before breakfast, do not be surprised if your things are thrown into a random place and your sunbed is occupied, they can also take your towels and appropriate them for themselves.
The hotel service does not react to this in any way, it is also better to take drinks and food yourself in the restaurant, because you can wait forever.
The room was a little dusty,
The food is of normal quality.
The vespers show program is normal.
In general, this is not 5 stars, the service can be put 2, the hotel level is rather weak 4
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1
2
November 20, 2023
Stylish, new, clean hotel. Very helpful staff. A small territory, but there is everything for a good rest. Great kids club.
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1
October 23, 2024
We had a rest in June. Great hotel, great food. The sea is super
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September 30, 2023
Good afternoon! We visited this hotel for the first time in Sep/Oct 2023. Before that, we were in other hotels in the area. Among the advantages are food, hotel territory, alcohol. The service is terrible, the waiters simply ignore everywhere and always, the exception is the guys on the rollers (they were always responsive). There are almost no Russian-speaking staff, but those who know the basics of Turkish will be enough. The rooms are not cleaned, mold in the shower, they have not heard about vacuum cleaners, broken toilets (although there was a renovation in 2023). The room smells musty and musty, could not be ventilated for 12 days. The beach is dirty, there is mud everywhere, cigarette butts, plastic, there are almost no tables. The entrance to the sea is very sharp, large stones, slippery slabs. I can't say anything about animation, it's just missing. An evening hour-long show, followed by daily live music of the pension plan. There is simply nothing for young people to do here. It is unclear why the hotel is called youth. The disco was once a week with a normal DJ (two hours). I saw the animators once, during live music, they called me to dance. We haven't seen any activity announcements or announcements about the evening program. In general, the impression is so-so, three stars at most, nothing special for such money. I hope that my review will allow someone not to spoil their vacation.
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1
1
August 25, 2023
It's not a bad hotel, but it's damp. The service is lame, the restaurant is not working at 100%, the rooms are partially renovated. Cleaning is also not always successful, the food is normal, you can find something to eat if you don't find fault too much.
My advice to visitors:
first look at the rooms carefully, check the air conditioners and so on, and then agree.
Even when you want to pay extra for an upgrade, it is not a fact that you will be given a normal room. Check everything first!
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1
October 6, 2023
We rest from September 25 to October 07. Terrible service, definitely not 5, but 3 stars, and then, probably in the usual 3, the service will be better. They forget about orders in snack bars (they waited 40 minutes), they found out that the order was not even transferred to the kitchen. There is a constant problem with towels for the beach, from 12 to 14 it is not possible to find at all, since the only pick-up point works with a lunch break. But even at 11 there are no towels and they say they will only be after 14. The bartenders are weak, I found only 1 who is more or less able to make cocktails. Of the vacationers, the main number of representatives of the Balkans (Kosovo, Macedonia, etc.), apparently they are satisfied with such a service. In general, a la carte restaurants are also so-so in terms of cuisine, there is something to compare with. I do not advise visiting other than the location (2 restaurants on the beach) as an aesthetic pleasure, there will definitely be no gastronomic one. The rooms are already “ruined” despite the fact that the hotel is open this year, we live in a 2-room family with access to the pool, there are many shortcomings, inside the hotel itself, you can also see the wear and tear for such a minimal period. The Internet is constantly crashing. There are clearly not enough waiters in the general restaurant, it is elementary to wipe the table and spread out the appliances, you need to run after them. You can forget about tea, coffee and drinks that they will bring, it's easier to bring everything yourself. Normal coffee is only made in one bar. In general, there is a feeling that neither food nor towels are clearly calculated on the number of guests, people are outraged, but the staff in fact cannot solve anything. Therefore, we will definitely not return here, because service is important.
Of the advantages - this place is really beautiful, the photos are also interesting, a good pool.
In general, who does not care about the service for 5 stars, you can safely come and enjoy the beautiful views.
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2
November 7, 2023
Pros: not bad food, variety is present, a good beach and clean sea. all
Cons: the territory periodically stinks terribly with sewage, there is no noise insulation in the rooms, you can hear everything in the neighboring rooms, music from the neighboring hotel beats until 12, at 7 am they start carrying inventory under the windows on iron carts, it's not real to sleep, even birushi won't help. Entertainment 0 , everything that works is quite expensive. There is no service at all, there is no place to iron, only for a fee, the furniture is dirty, there is no service, in time for dinner the smoke from the grill all goes to the terrace where the guests are having dinner.
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3
1
June 2, 2024
We rested in hotels from May 5 to 15, in general, the hotel is not bad, but there is something to work on, the service in the main dining room is zero, the waiters do not clean the tables after other people have eaten, you sit down at the table and no one cleans the table, there are no napkins, forks, all the time you have to come begging! I already approached myself, just took forks, in fact there are few waiters and they simply do not have time, more waiters are needed, I generally keep silent about orders ... The territory is excellent, beautifully maintained, the sea is at hand. The beach is good, it is convenient to enter the sea, there is a pier, you can jump from it. Regarding the pools, there are quite a lot of them on the territory, they are large, but we were still cool, only one pool is heated and everyone was lying at it, there are not enough sun loungers, everyone throws towels on the sun loungers and goes for a walk for half a day, the staff does not react in any way to the fact that the towels just lie half a day, the deck chairs are empty in fact, people can't sunbathe normally. I liked the animation and the children's room. The animators in the children's room are all good, there is a lot of entertainment. There is a stage, a new show every day, then live music, a disco. Ala Kart has 3 restaurants for free. We liked it, more Italian. Turkish, Spanish are also normal, I just liked the dishes less. There are also restaurants separately for a fee. There is also an adult and a children's water park on the territory, we liked it. There is a lot of imported alcohol, but it is necessary to talk at the bar all the time so that the local does not pour, unfortunately many bartenders do not know how to make cocktails, there were a couple of bartenders who did it normally. The rooms are all renovated, but there are no completions, then the wallpaper is torn off in places, where it is stained with paint and not carefully painted. There were problems with electricity in the room, as a result, I had to call an electrician.The lights were periodically turned off, the traffic jams were knocked out. In general, a good hotel, after renovation, there are a lot of shortcomings for this money 300k, you need to tighten up the service, it simply does not exist!
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October 13, 2021
I had a rest in late September and early November.
I really liked it:
The territory of the hotel. The riot of greenery, flowers and palm trees is beauty. The beach is good, the sand is fine, the sea is warm. Delicious Turkish coffee is brewed in the lobby. The beer is good. The snack bar is pleasant (we often had lunch there), the gozleme tortillas are delicious.
An excellent water park, slides are diverse for both children and adults, there are not enough cheesecakes, but perhaps these are restrictions due to covid. The view from the sea view room is wonderful!
I didn't like it very much:
The rooms could use a redecoration, 2 of the 3 saunas (steam room and some other) do not work in the SPA + the hammam is so "cool" I didn't want to sit there at all, although I love the hammam.
The food was mostly delicious, but the choice is small, the desserts are weak, the watermelons are herbaceous and watery. Wifi is weak, only in the lobby and only messengers (no longer pulls), but there is a paid one (I haven't tried it).
The UAL system (ultra all inclusive), but there is not a single imported drink, I drank local swill (not tasty!).
The pools are beautiful, but without heating (getting cold!)
Room cleaning is weak (towels are changed, but they cannot wash the floors)
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8
3
January 23, 2022
A great place for a family vacation. The water park is super. Restaurant for 5 c +. The room was on the ground floor with access to a terrace with a hammock in a banana grove. The beach is sandy, there are plenty of sunbeds. Sunshades. Your pier. Lots of greenery and pools. The territory is large. There is a zip ride through the entire hotel, this is when the cable is stretched and you fly over the territory of the hotel strapped in. The settlement certainly let them down, they have a problem with that. They slow down terribly. WiFi is only in the lobby and there is a problem with the free connection. The hotel is located on the outskirts, so if you need to get to the center of the village, then you need to take a walk. In general, everything was fine, the rest was excellent👌
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3
1
June 30, 2023
A good hotel for your money!
There are fresh repairs everywhere. Cleaning, of course, leaves much to be desired, but considering that you only go into the room to change clothes and sleep, it's fine. Towels are changed every day. The bed linen was changed 2 times in 10 days!
The food is delicious and varied, but in the end I really wanted the usual borscht)
We got to the Eid al-Adha holiday and gave the most wonderful lambs)
The animation is different every day. Every evening there is a show with guest artists, then a disco with live music, then a disco by the pool with Maldivian sand.
The beach is sandy and pebbly, it is better to take corals, since the entrance is with slabs. There is a pier. If you stand facing the sea, then the entrance to the right of the pier is convenient and not deep.
I recommend the hotel!
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2
1
October 17, 2024
The principle is normal, but only one chupachups won at the local casino, and that's not delicious. Therefore, 5 out of 10.
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1
1
June 7, 2023
We just got back from the hotel. I would like to note that the hotel is not ready to fully receive guests and provide high-level service. Check-in was not at 14:00, but much later, explained by the fact that they did not have time to prepare after other guests. A lot of things don't work. The rooms are not yet ready either, so you can hear the renovation work and the lights will blink. The children's room is not functioning, there is no indoor swimming pool (it is planned to open by November 2023). Why is it indoor now? There were rains and cool weather for several days, and it was cold to swim. But if there was an indoor one, that's it. The shore is the entrance to the sea, the stones are large, it is easy to get hurt.The pier is closed and has not been repaired.
Problems with the air conditioner, I went to the reception 2-3 times a day every day about the air conditioner, why did I go? Because it's very difficult to get through to them. It's easier to go. everything constantly ends up in bars and beach cafes and ends - this means that it will not be the next day and in 2 days it will not be either. By the way, not all bars work either. The problem with beach towels. They were taken out by 12:00, then by 13:00 and if you did not have time to take them, then you will remain without them. The restaurant refused to bring Coke and fanta for breakfast. It was only from lunch that they said it was available (and this is an ultra all-inclusive system). But then they started bringing it anyway.
At first, we had to go for drinks ourselves, at the end the waiters began to come up and ask what to bring.
Cleaning according to your request to the reception again. But don't expect to have your bed linen changed. You'll sleep on one all week. It's good if they change after the previous tenants. And it's not a joke, there have been such cases.
The animation is very weak.
The territory is bare and the lawn grass is dry.
Bath accessories will also have to be requested. Shampoo and other products are replenished upon your request. For some, even after the request, nothing was brought. A lot of things are breaking down, although the repairs have just been done.
Of course, there are advantages. The renovation is fresh and stylish. I liked the white sand pool (everyone calls it the Maldives). There are cool sun beds by the pools. Ala kart restaurants are very tasty. I especially liked Asian and Italian. But there is nothing special there. It's just delicious. I liked the show programs. The water park is not bad. They try to help at the reception, but a lot is not in their competence, the hotel management decides mainly, not them. And the management doesn't care, they need to earn and beat off repairs. To the hotel guide ( we had a Fit Service company ) I don't give a damn about you either, since you're going to leave, and he still has to work there. Do not count on the help of a guide. Try to solve the issues yourself.
Result. If you want to visit this hotel, it's better later or next year. And if you decide now, then be patient and try to look for the good (although there is less of it so far).
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9
3
November 6, 2023
Everything was so bad there that I don't even want to write anything. I wouldn't even put one star. Opened so to speak "in a hurry". Repairs are unfinished in places, toilets constantly seem dirty (even if they washed them), napkins, toilet paper are lying around everywhere, a couple of toilets were hanging on my word of honor. The rooms are not cleaned when they left a tip only when they were barely washed, but there were places that were not cleaned. Do not pay extra for the "sea view", although we were paid, we settled in a room where a piece of the sea can be viewed from the side. There was a staff area below the windows, you know what it will be about. The only plus is a large beach.
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