There are no breakfasts, you can still find something for lunch and dinner. Rooms for 4 people, Wi-Fi per unit.
Cleaners often ignore the "clean up" sign. There is no question of any five here. 3 points are good : sea, view, pool
The stars are for them. Look for options where it is a little more expensive, but you will definitely have a good rest
We have just returned from this hotel, and I want to shout - don't ever go there!!! I bought into the beautiful views and stunning nature, and instead of choosing a comfortable hotel in Belek for the same price, I chose Palm, and later, I really regretted it. The hotel positions itself at five stars, but in reality, it hardly reaches the simplest three. The reviews wrote that they check in right away - nothing like that, we were checked in only at two, we arrived at the hotel at twelve. I was immediately shocked by the dirt in the lobby, the unmade tables, everything shabby, shabby - a very unpleasant impression. The room for three looked more like a hospital room than a room in a five-star hotel. There was no kettle, no cups, no safe, no gels and shampoos-nothing! Some kind of allergy to a refrigerator and a non-working hair dryer - that's all we were offered for five stars and quite a big price. Room cleaning is tears!!! If you leave a dollar, it will be removed, if you don't leave it, only the appearance of cleaning. Once Madame just made the beds and that's it!!!! I didn't even change the towels, I went to complain to the reception. But the tiniest thing is nutrition. I'm not a picky person at all, but even I had a hard time finding something edible for myself. On the sixth day, all three of them were poisoned, the daughter vomited so much that the vessels in her eyes burst. We spent the whole day shuttling between the beds and the toilet - it was terrible! By the characteristic sounds from the neighboring rooms, we realized that we were not the only ones suffering. As it turned out, many people got hurt that day, and in general this is the norm for this hotel. Before flying home, I felt sick again, although, according to rumors, the cooks were changed. I really want the stars to be removed from this hotel, so you can't poison people! Of the positive emotions, only beautiful mountains, sunsets and the Aegean Sea! I do not recommend this hotel to anyone!
This is trash ... I read the reviews and was ready for anything, but the sediment remained notable…Upon check-in, they also did not give the Password from the WiFi until 14-00 (they arrived there at 10-30). Elevators: dirty, it took a long time to wait, we walked more often (it's faster this way, we lived on the top floor). Room: generally tolerable, but: we received the safe after three days of going to the reception several times, there is no balcony-there is nowhere to dry things. Of toiletry accessories: soap is only liquid (it was difficult to wash even a swimsuit, it does not soap), shampoos, conditioners, cotton swabs, etc. can only dream of ...), disposable slippers, towels, toilet. The TV is dirty, there are 6 hangers in the closet, the refrigerator is old, barely plowing.The air conditioner is more correctly called a fan))), there are no blankets, everything is in lumps. They asked for a blanket.they put some kind of coarse blanket in the door handle (it is extremely unpleasant to cover yourself with it). Then the hotel itself: completely killed, half of the locations do not work, dirt everywhere, withered plants.Food: little, the same thing:breakfast lunch dinner and snack bar(one!)- from 13 to 17 and every day there are burgers, fries and pizza, we didn't see anything else. There is nothing to eat after dinner and nowhere to go (is it ultra all?).Breakfast is from 7 to 10, bars on the pool and on the sea are just opening at 10 (you can only take water there, coffee from time-killed cars (often with almost no milk), gas drinks, juices as usual, and alcohol at a minimum. There are no machines with coffee and juices freely available, only through the bartender. There is a sign alyakart fish restaurant, in fact there is not, as well as many other things. There is coffee in the dining room only for breakfast, there is no tea for dinner. If you want to drink tea with sweets, go to the floor above and back (they do not let you into this bar with food).It seems to me that the toast machine has never been washed.In general, it's difficult to get drunk here. You get tired of walking from floor to floor.The sea is normal, the Pier is dead.There are enough sun beds for everyone:I put a + on the pool too. The playground looks like a playground from the movie Chernobyl))).Animation, mini club is not working, 30 min mini disco in the evening is the same every day-everything is for children. Adult afternoon water polo 2p,darts, exercise,beach volleyball/soccer(this is not always all there is, there was only water polo and see-through).In the evening, the program is either in Turkish or (one weirdo leads on a tour, English, Russian). The usual contests are boring, once there was a fire show-that's it.beginning at 22 end until 23h.Then everyone with sad faces by numbers... there's nothing to do. Of + sun beds,views,sea.Separately, I put a bold + spa center: hammam sauna, massage bomb, and the price tag is very good.Thanks a lot to them!!!!
Almost all the food is peppered. Burgers taste like snot.
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Alexey Primorskiy
Level 16 Local Expert
June 26, 2023
For those who are traveling to Turkey for the first time, I inform you that the Turkish star system is different from others - five stars translated into Russian or German, it does not matter, means 2.5 stars.
About the good things. It takes an hour to drive from Izmir. The landscape is mountainous and beautiful. The sea is transparent and the beach is isolated. There are almost enough deck chairs for everyone. Sunsets from the restaurant during dinner set a romantic mood.
About the strange.
1. You will not receive an Internet password before check-in at 14.00. After check-in, the wifi works at the reception and falls off every 15-20 minutes. As if they save traffic like fresh water.
2. When checking into a beach hotel, you are not offered a towel receipt card. They need to be requested additionally. It's as if one of the guests came here to play chess, and not to sunbathe on the sea.
3. During the week, the towels in the room were changed 1 time. they decided not to touch the bed, it is already dilapidated, it may leak. There are no glasses in the room. I am generally silent about other achievements of the global hygiene industry.
4. The restaurant's menu is stable, i.e. no innovations during the week. Fish once, chicken once, the rest of the time synthetic frozen semi-finished products deep fried. People are fighting for watermelons, like for sausage in the seventies.
5. Dishes and appliances have to be cleaned on their own. They do not inspire confidence. Sometimes at dinner, clean plates ended at the 20th minute of the food marathon.
6. The restaurant is not ready to serve such a large number of guests. Some tourists steal chairs from each other. The administration, seeing such a collapse, takes out additional tables only at the 40th minute of complete panic.
6. Drinks are poured into cardboard cups, glass must be requested separately and preferably in Turkish.
7. In hot weather, ice for drinks is very rare from bars.
8. If you rest for one week, then the total waiting time for elevators and moving in them will be just a day. From the room on the 5th floor to the sea, having overcome three elevators, 20-25 minutes. At lunchtime and in the evening, it is the same distance to the restaurant.
9. Going down to the sea in elevator number 3, it is clear to everyone that the cat is the boss in it. This is evidenced by his author's air freshener.
10. On very steep slopes, there are not always railings, so tourists with a cast on their arm are not surprised.
And Kusadasi is a beautiful and cozy town. It's nice to take a walk in the evening, especially since there's nothing to do at the hotel at all. The children's disco does not change the repertoire for 23 years, and adult entertainment is often put on commercial rails.
Please note that Russian cards are not serviced in this region.
I rate this hotel at 3 stars, even at 2 and a half. Everything is very sad everywhere, dirty sun beds, tables, sofas. The staff does not even want to work hard to restore order and cleanliness. Burnt furniture in the rooms, although smoking is prohibited in the rooms. The rooms are not cleaned at all, 1 time at a time. Drinks are served in paper cups, not in glass, plates are not properly washed, dirty tablecloths are on the tables and there is no pepper or salt, everything is in bags where the food is, you have to take it. The food is monotonous, there is very little choice, the children have no choice at all. Mostly vegetables, greens, chicken, pasta and fish, omelets are cooked in all hotels on frying pans with you, there is only a ready-made tray. Vending machines with coffee and drinks are not working or every other time. The staff pretends that they do not understand anything in Russian, even with a translator. The Internet barely works in the lobby and then only early in the morning. There is no animation from the word at all, there are 2-3 more songs in the evening, nothing at all in the afternoon. The stairs are wobbly in the sea, which is not possible to enter, and where there is a club for drivers and there is a more or less normal ladder, they drive, the beach is not cleaned of algae. Of the advantages, only a beautiful view, a close stop to the city and an excellent spa center. I haven't seen such horror anywhere else, even three-piece ones are much more decent. I do not recommend it at all!!!
We are in this hotel now, everything is fine. The room is clean, in an additional building, with a balcony. View of the mountains and the sea. The food is delicious, meat, fish, chicken.... Desserts are different every day... The sea is clean and warm.
The 3-star hotel is solid , five stars and does not smell , the rooms are all dirty , we rested for 2 weeks , and never changed the bed linen , the towels are all dirty and torn even if they bring fresh ones , the safe was not given in three days , although they asked many times at the reception , Wi-Fi is dying there , I do not know what 5 G children with yellow bracelets write about here, but what surprised me more was that the soap dishes did not work in the room and the air conditioner did not work, and the shower was falling apart, I never thought that I would fix the room for my convenience in a (five-star hotel), you will not wait for the elevator, and if you do, then it will not he will go because he is overloaded , money is being lured out of the bar , even though the ultra is all inclusive , the buffet is normal , but sometimes I really wanted to take the hand and teach the chefs how to cook
Everything is overexposed , over - salted , or very spicy , the cups for drinks are smelly and disgusting .
The coffee machines almost never worked, I had to run upstairs to the bar ... ,. And the loud obsession of services, every meter is simple , the animation program was 2 days ..... And then only when they had a man named Dali, for which special thanks to him, but 2 days later he left and that's it , the hotel has a show program in the schedule , in fact the music was played until 22:00 for children , and then people go and gather people to go to the city for a party per person for 50 lira (what?) And why then indicate that the hotel has an adult show program after 22:00, for which we paid such money ...
The pools are all dirty, the stairs to the pool live their own lives
from the advantages in this hotel, of course, the views, and THAT's IT! Yes , even relaxing in a holiday home in the Moscow region was a hundred times better
There is no beach like this, it's all mud, mud, mud floats to the shore.It is impossible to enter from the pier, there are sea urchins at the bottom.There are "animals" in the rooms.Alcohol for three, food for three.The hotel does not correspond to 5 stars.The rooms are terrible
Well, this is far from 5*, and there is almost no service, we took a burning ticket, so there are no norms, there are no bedbugs, but we will not go to this hotel again
If you want to spoil your vacation, come here.
So.
We were accommodated in an extension room (not the main building).
The dirty carpet, cleaned for the last time 10 years ago, was the first thing that met us in this obviously not 5 *, but a slum. Further, the garbage, smelly bins along the wall in front of the rooms were not pleasing to the eye. Number... About 10 years ago, he was obviously normal. It's a shabby flophouse now. Even 3* stars are more decent.
We go to the balcony... God... Dump... A lot of garbage, bottles, some rags and... barbed wire... The zone? ! And all this "luxury" view is accompanied by the sound of a powerful noisy transformer, working day and night so that it is impossible to sleep. Of course we go to the reception.
There, very angry and unfriendly representatives of the hotel, seeing my photos and videos, hissed that they would change the room tomorrow. Others were replaced for $ 20-40 (everyone refused these numbers).
The next day, they checked into a wheelchair-accessible room, and this is a high toilet, which causes problems in use. The room is dirty, the carpet is stained, the view is the roof and the sea... Thanks for not being a dumpster or barbed wire. The shower head is broken and the shower fills the entire bathroom, the sink is clogged...
filtered sea water is flowing from the taps. I have lenses, my eyes are swollen after washing (the solution is to wash with drinking water from the hotel bar or dining room) . Hair is tinny. Turned into a washcloth (take or buy a balm) . There is no shower gel and shampoo in the room. There is a soap with a masculine smell. The towels are dirty, stained and with holes.
I left a sign saying "you can clean the room.".. We arrive, the sign is turned over to "Do not enter".Ok.I'm going to the reception. She asked me to replace the towels and put paper on. I was told ok...result: after 3 hours, nothing was brought and I go to the reception again. I'm showing you an online translator in Turkish. Half an hour later, 1 roll of t was brought. papers... On the clock 23.05.
Of the advantages:great location.Close to Kusadasi (1 bus, 5-7 minutes to the center). Beautiful view.
The territory is well divided into recreation areas.
The animators are always the most friendly and positive of the staff. Many thanks to them for their hard work.
Of the cons:
there are huge queues in the canteens, the staff can't cope. The food is very amateur:everything is overcooked, over-salted, greasy. The first thing they gave me for breakfast was a grapefruit with mold and a rotten lemon.And all the days the lemons were rotten. I found the manager and asked if it was really fresh fruit?
There was always a nice girl on the beach. Here it was replaced by the mc. I asked for Coke, fanta and sprite. I poured fanta and sprite and pretended that I did not understand (here many people have a problem with the score "two" or "three".Like they didn't understand. I repeated the request to pour a Coke. And... he takes a 1/4 cup filled with Coke (stood next to him), refills it and hands it to me. The finish line. I refused to finish drinking after someone...
the Internet in the rooms does not work. Only in the lobby. More than strange for 5 ki. The air conditioner rustles, but does not function properly.
There is nowhere to dry things. The mini-bar does not cool.
The sea water is clean only in the morning. The hotel drains the sewer system into it. The area is dirty. Complete unsanitary conditions.
It is clear that once the hotel was cool, but not now ... Alas. Photos on the Internet... Twenty years ago. They have not corresponded to reality for a long time. The staff will not be happy to see you. Serves as if doing a favor. And yes, it is often in the queue in the dining room (the language cannot be called a restaurant) that the Turks receive priority service, even if you are the first in the queue. At first we thought it seemed. But no. A large number of vacationing Turks who just behave rudely. My things (bag and clothes) were thrown off and the sunbed was rearranged while I was swimming. When I returned and asked who did it, 6 young Turkish girlfriends were sent with obscenities), it's easy to attack one 6.Like jackals. They are so well-mannered and hospitable.
We have vacationed in Turkey more than 25 times. This is the worst hotel. For the first time, the stated 5* did not correspond to reality.It's definitely not ultra or 5*.Even the three-piece ones had more pleasant impressions.
Do you still need facts so that you don't have to rest in this dump? Respect yourself!
R. S. The photo shows the view from the room. Do you like it?) fruits with a "highlight"-mold and rot-are thrown into the arms of the toilet.
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4
Lilechka Efryushina
Level 7 Local Expert
July 25, 2024
Not a bad hotel if you are vacationing without children, we bought a ticket here for 146.5 tr. Therefore, it will do for this money.
I rested in this beautiful place from 09/19/20 to 10/5/20.
At first I took a tour for 11 days, then extended it for another 5.
The first impression was not very good. The hotel is quite modest, the rooms are too. We arrived during the pandemic and it made its own adjustments. Masks,temperature measurement. Hand sanitizers are everywhere. There are plastic cups in the restaurant, the waiters serve the food.
It was necessary to get used to it .
In addition, the hotel itself is very wonderfully arranged. There are elevators and stairs everywhere. It is necessary to remember where and how to go.
I usually flew to 5* hotels, all inclusive. They promised ultra all inclusive here. And they expected something unearthly.
At first I was shocked, I even wanted to change the hotel. But it was exactly like that until the next morning, when I went out for a morning run. There is such beauty around that it takes your breath away. The hotel is located on a mountain, the view is magnificent. There are pines, palm trees, olives, oleanders all around
Plants for all tastes. A nature reserve where wild boars are found. Many of our vacationers and I met with one of them in the evening .
About the hotel itself: in general, everything is fine.
The staff is responsive, although they do not understand Russian and do not communicate very well in English either. I downloaded the Russian-Turkish translator to my phone in advance and overcame the language barrier.
The food is varied and delicious. Fish is different every day, turkey, chicken, several types of fruits. Sweets, water are everywhere in small disposable packages.
The wine is not tasty, there was strong alcohol, but I did not taste it. There is also tea, coffee, hot chocolate and various pepsi and forfeits in many bars.
At 17 o'clock, there are several types of cakes with tea and coffee.
Beach towels were given out at 10.
It was possible to change it at least every day, but the time was not very convenient and I took my own.
A separate song is room cleaning
Sometimes it is not clear why the maid came. They cleaned my place a couple of times in 16 days. But, I didn't insist. I lived alone, I rarely went to the room. He'll come in, take out the trash, and it's good. Or they will wind up swans, and around, everything is as it was, and it is.
The hotel has 2 beaches. There were enough sun beds for everyone .
15-20 minutes from the hotel there is a nice urban sandy beach. There are sun beds and umbrellas for 20 liras.
Kusadasi city can be reached in 20-30 minutes on foot, admiring nature and the sea.
You can take a taxi for 30 lira or $ 4 or a local bus for 4 lira. There is a supermarket and several clothing boutiques within walking distance. If you go even further, the Marina port, the Venetian fortress, where you can go for a walk for free. There, you can ride a boat much cheaper than from a hotel guide.
To the left of the port there is a Caravanserai, a real Turkish market, the goods are monotonous, but you can see it.
I was satisfied with the rest.A multi-level hotel, it's interesting and unusual. Stairs all around are super. Pumped up my legs, ass and shook everything a little after plentiful dinners and lunches. I rode the elevator only a couple of times in the first place.
The nature and location of the hotel captivated me.You don't pay attention to the rest anymore.
There was animation for children and adults . Not bad .We tried our best, even in Russian they invited us and communicated. There is both Russian and Turkish music on the beach.
There were bars on the beach and near the pool where you could get water, sweet carbonated drinks, tea, coffee, beer. The beer is said to be of good quality. They open the jars and immediately pour them into cups .
For children and adults, there were also intermediate meals in the form of French fries and hamburgers.
I was satisfied with the rest.
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С
светлана с.
Level 4 Local Expert
August 19, 2022
I arrived at the hotel with my child at 9.15, the reception said check-in at 14.00, they didn't even give me the room 5 minutes earlier, the password to the WiFi was given only at 14.00 upon check-in. According to the reception employee , you can't do it earlier, it's complete nonsense. At the reception, all the staff are rude, they sat in a room with a broken refrigerator. There is no balcony in the room, not even soap and shampoo are provided. Soap is like in public toilets. . It's definitely not 5 or even 4 stars. There is no safe in the room. Spare your nerves and money this hotel is not worth it. I hope the review will be useful
This is a barn, not a hotel!!! Don't get fooled by good reviews, especially with the mention of animation. They are asked to write by the animators themselves!
The building is dead, dirty, the elevator is falling apart, the walls in the rooms are covered in blood and smeared insects, there are holes in the doors, locks do not respond to Cards. Later it turned out that the air conditioner was not working either! We went to the reception, they told us that the air conditioning system in their hotel, in principle, works only from 16 to 4 in the morning. Okay! But at 18, nothing has changed!! A light hot breeze from this design, hidden in the battery, is the maximum we could count on. In both rooms!!! We informed the reception again. We were sent a technician who stood next to the remote control, picked at the smartphone and left saying that he had fixed everything. But the miracle did not happen again!!! On the third day, we were moved to the main building, without a balcony, but with a view of the sea and a semblance of coolness. But! In the main building, the maids do not consider it necessary to clean! In 10 days, our room was visited 2 times and garbage was thrown out. This is the whole cleaning. Toilet paper, sorry for the details, I had to get it myself.
The hotel grounds are also dirty. The pools have never been cleaned. The water in the pool is salty, just like everywhere else. The shower in all rooms and the tap is also salty! It's scary to tell what happened to our hair from such washing...
I won't talk about food and drinks. I'm not whimsical. Although by the end of the vacation, my stomach also got sick.
The hotel is in a decadent state! Although it is declared as renovated in 2019.
The hotel is wonderful! I'm surprised that there are a lot of bad reviews, maybe it's competitors or the type of grumbling people who have everything bad and everything is wrong.
Just from one amazing view from the hotel to the bay of the Aegean Sea, you want to live and enjoy life!
Everything is just great!!! We are not possessive about the service and we are not looking for negative emotions!..a good, solid "4" ..., still does not pull at "5"!!! A slightly tired hotel, with a lot to do, raise the animation to a higher level!!! And the most important thing is to figure out the elevators, going down from the 6th floor to "-2" is not a problem, but going up from "-2" to "6" is problematic!!!! And so thanks to Arthur!!!!
the location of the hotel is excellent (either a minibus or a 20-minute walk to the village is at hand) concerts and exhibitions in the village in the evenings + a good market). the food is monotonous (pasta and free pickles) I put 4 only for meals*