Lada
152 reviews
March 31, 2024
Terrible attitude towards customers, when inspecting cars, no manager bothered to come up and consult, immediately there was no desire to buy a car in this salon
See original · Русский
2
November 23, 2024
Pleasant, non-intrusive communication of managers, they will tell and show everything
See original · Русский
December 23, 2024
Pleasant, courteous staff. Always clean and tidy
See original · Русский
October 18, 2024
Lada is sold as a maserati . Customer Service 0
I do not recommend using the word at all
See original · Русский
1
December 10, 2023
Excellent center, professional service masters. Special thanks to art. master Teremov.
See original · Русский
June 5, 2022
Customer-oriented service!!! That says a lot! The time of delivery of the car to the customer is always on time, but there are exceptions. I'll give you an example :You arrived at the scheduled time of 1 (about 1.5-2 hours), but you have complaints about the car (for example, you have 3)accordingly, an additional one is required for their verification. the time that will be spent on your car. In terms of the quality of the work, I can say that everything is at a good level (staff qualifications + quality of spare parts). Clean, tidy, in the waiting area there is a screen on which you can see in real time how your car is being made. By the way, they say about the price that it is expensive, but it depends on which angle to look at! If you spare money for the maintenance of your car, then it will increasingly fail.
See original
July 13, 2024
So far, only here.
They will tell you, show you and do everything. I have visited various officials and only here I can leave my money with pleasure :).
Three years and more than one joint, for which I thank you.
See original · Русский
August 31, 2024
Friendly staff, the work is done on time
See original · Русский
June 5, 2024
Excellent service. The staff is polite and helpful.
See original · Русский
1
September 24, 2024
A classic car dealership in a modern design
See original · Русский
November 5, 2021
Great!
Especially after moving into a new building.
The interior is spacious and convenient for visitors. A good technical level of the post is THAT.
It's nice that Lada's service is now not inferior to foreign brands.
See original
2
June 3, 2023
The quality of work is worse than that of private traders, to be present during repairs, replacement of parts WITHOUT DELAY. We changed the hub bearing in 2019, after 8 months I already changed it from a private trader, so I still ride it.
See original · Русский
4
September 24, 2024
The service that was previously at its best is getting worse and worse.
See original · Русский
1
September 29, 2023
Instead of the promised 4 hours, I waited all day until the planned maintenance was carried out. After leaving the service, there was a beating on the steering wheel at a speed of 100-120, before that there were no problems.
See original · Русский
3
June 23, 2023
Good attitude, friendly staff. The quality of the work is at a high level. I got in without any problems, drove the car and went through THAT.
See original · Русский
May 22
The car dealership is normal, the cars are for the amateur, Lada is Lada.
See original · Русский
May 4, 2024
High-quality staff, friendly service.
See original · Русский
1
December 12, 2024
Well done, guys!
See original · Русский
1
April 28, 2022
I want to leave a review about the Lada Mogilev dealership on Schmidt,1G. I purchased Lada Vesta Black in 2021. I had a minor accident. The car on the helmet is insured, my Lada was sent for repair to Shidta 1G.I was pleased with the competent approach of the master receptionist Alexey Burakov, I called ahead and consulted about my further actions, Alexey explained everything to me with a competent approach. I will not paint much, but I will tell you that after the repair, my Vesta became as if as soon as Alexey bought it, he coordinated every nuance with me, it was very pleasant. There are more such specialists. I did not regret that I bought a lada and turned to Lada Mogilev. My name is Igor and the state number of my Vesta is 0175 IC-6.
See original
2
1
January 3
What kind of service is needed)
See original · Русский
1
March 4, 2024
Many dealers need to learn from the way they work with customers! Well done!!!
See original · Русский
3
1
May 8, 2024
The cars in the terrible configuration are just naked, and the price is asking for space.
See original · Русский
3
December 12, 2023
The most terrible OD, the prices are space, there are NO spare parts AT ALL IN THE FIELD, I do not advise anyone to even go there!!!
See original · Русский
2
May 8, 2024
Renault did IT, good receptionists, do not breed, but there is no waiting area
See original · Русский
1
November 22, 2024
Fast and high-quality service, convenient location.
See original · Русский
1
May 11, 2022
I bought Vesta St. Cross. At the entrance, the girl kindly recommended a specialist. A competent manager, Evgeny Severintsev, got caught. The documents were processed quickly. Let's see how the escort will be. In our turbulent times, it is necessary to support the domestic manufacturer.
See original
1
1
December 16, 2023
Excellent specialists, but only very long service
See original · Русский
1
December 8, 2021
We bought Lada larga in 2019, a year later lambdazont flew, came to the service, said that they no longer had a warranty and for repairs from about 200 rubles from the diagnosis, the next day they came and showed that we had only a year of the car, argued that they had confused it with the paw of Vesta, the box began to leak for 30,000 mileage and very hard to kick , they said that everything is OK with you, and at 25,000 it is overheating on the spot, everything is OK too , the relationship to the client is terrible, as is the quality of car repair
See original
3
2
September 14, 2024
An excellent manager Vitaly
See original · Русский
1
2
April 26, 2022
I bought a largus car in the summer. Literally six months later, the driver's airbag icon lit up on the dashboard, as well as the click of the tailgate when starting the engine. We have been waiting for the block for the third month, and the who is still there. They are fed with promises, there is no action on the part of the staff. We call repeatedly, although it is difficult to get through. The main thing is to sell the car, and then solve the problems yourself. I immediately liked the car very much and recommended it to my friends, which I regret now.
See original
1
3
February 2, 2024
Everything is very good. Thank you very much!
See original · Русский
1
1
October 3, 2023
Very good service. Everything is fast and clear.
See original · Русский
1
April 24, 2024
Excellent salon excellent consultants
See original · Русский
2
1
November 1, 2024
Very expensive service
See original · Русский
1
April 7, 2023
Expensive car maintenance, the customer is not allowed to his car during repairs, I do not recommend it.
See original · Русский
1
December 31, 2024
Super!
See original · Русский
1
1
August 8, 2021
On August 7, lo records, passed TO-O. Before that, I read the reviews and was WARY. But everything went fine. They said it would take 2.5 hours, but they managed it in 1.5 hours. BUT the prices..... In Moscow, for this -6t.300.ross. rub. and here, in translation, 9t.ross. rub. HORROR!! In general, the attitude is good. Thanks to Alexey (table 2) and Andrey (table 1)
See original
2
1
August 15, 2024
Nice staff.
See original · Русский
1
February 22, 2024
We took a car there. We were satisfied
See original · Русский
1
August 9, 2022
A friend asked me to bring the car to the service.Everything is at the highest level.The girl at the reception made delicious coffee.
See original
1
1
October 24, 2020
When buying Lada Vesta for the promotion - winter tires as a gift. The manager insisted that when buying on credit, the promotion is not distributed. After calling the Minsk salon, it turned out that the promotion was valid. One thing can be said about the service: it is not just bad, but TERRIBLE. The second one took place in September 2020. I arrived - the car was driving well, and after THAT it began to shake, twitch. By the time I got home, I stalled three times. The next day, the response was received to the appeal that I was fine and it just seemed to me. I checked the spark plugs at another service - they turned out to be not working, they punch into the body. I showed them a video of the test, to which the answer was received that the candles should be checked on the stand at a pressure of 5 atm. I asked them a question: what is the working compression in the engine? The senior foreman, the electrician and the director of the salon refused to answer. The offer to buy a new set of spark plugs from them and check them at the stand is rejected. Attitude to the client: they are absolutely not interested in coming to them after warranty service.
See original
14
November 23, 2020
RUDENESS TOWARDS THE CLIENT!!!!!
When you decide to buy a car from this dealer, managers will get you for another 3 weeks after buying at another car dealership with an offer to buy a car from them, although you immediately explain to the first caller that the car has already been purchased! But how the attitude towards you changes when you turn to this dealer for car diagnostics!!!! At first, they don't want to accept the application by phone for 10 minutes, then in the end they agree with a squeak.We agree on the date and time of arrival for diagnosis. Then the most interesting thing begins!!!! Upon arrival at the specified time, the master informs you that your order has been canceled!!!! And which one ..... Have you arrived???? To the question of how this happened, the answer is: you received a call the day before and you refused to diagnose!!! Then the question arises, what did I come for then???? After 5 minutes of communication, the master finally agrees to diagnose! As a result, 1.5 hours of lost time and the verdict are the causes of knocking in the suspension area of a new car with a mileage of 500 km!!!! not revealed!!!!! Then an interesting written response 1.5 weeks after the claim was left in the feedback book: I am informed that I received a call in advance to a number that does not match mine (although my number is registered in their orders), and that the subscriber of this number refused to diagnose!!!. When calling the salon, the Receptionist however explained that he had spoken to me at this number and I refused myself!!!!! I dial the specified number in the presence of the administrator and the man replies that no one called him either!!! As a result: a lot of nerves and an unpleasant aftertaste from communicating with the salon staff!!!! And as the new car rattles on the bumps, it rattles to this day!!! You go and think about what and when to fall off!!!
And the most interesting thing in the letter is 2 standard sentences: that every client is dear to us, and secondly - if you are not satisfied with something, go to court!!!
WISH: IF YOU WRITE A RESPONSE TO A CLIENT'S COMPLAINT, THEN TAKE THE TROUBLE TO WRITE THE CORRECT PHONE NUMBER SO THAT THE ADMINISTRATOR DOES NOT HAVE TO DECEIVE THE CLIENT NEXT TIME WHEN CONTACTING!!!
See original
6
1
September 3, 2022
The worst service I've ever seen. I really regret that the warranty is 3 years on the car, with such a service it would be better without warranty.
See original
2
1
May 3, 2021
The only ones who get 5 out of 5 are Sasha Bialiatski and Anya Verkhova, who explain everything competently and clearly, but the service - - - - - - !!! not to mention the prices for the slightest trifles, I would have known space prices earlier when buying a car, I would have immediately refused to service them. disgusting
See original
3
2
December 5, 2023
The organization is top, Cars are just space 😂
See original · Русский
1
April 26, 2022
The service is at a fairly high level) When applying, I did not have to "download" the rights, everything was done according to the regulations. Friendly staff.
See original
1
September 15, 2023
They work very slowly, oil change takes 2 hours
See original · Русский
December 15, 2021
Everything is just fine...Personally, I like it and I can relax while others work with your car....
See original
3
2
July 6, 2021
3 years of car ownership, a lot of money spent. They always say this is not a warranty case. Problems are solved only through the courts, only then do they begin to move. And when buying a car, of course, everyone smiles sweetly. It's their bread.
See original
5
July 8, 2021
Never go to this can store. When using, it pours in front of your eyes, if the car is under warranty, they don't want to do anything! They come up with tricks to treat it as a non-guaranteed case and take money
See original
6