Upon arrival at the hotel and presentation of a voucher for accommodation, where the deluxe room category (30 meters) was indicated, they settled either in the "standard" or in the "economy" with a size of 10 meters with windows in the wall. To my surprise, they confidently declared that it was a deluxe. The problem was solved only after the intervention of a representative of the travel agency. They didn't apologize. They didn't explain it in any way. Unfortunately, an unpleasant aftertaste remained.