Astana, Beıbitshilik kóshesi, 43этаж 2, комната 203
Avtoshkola Kyzyl Zhar
Directions
Medical Academy
207 m
3 reviews
May 6, 2021
I do not recommend this driving school! I chose this driving school based on the charming reviews that she makes me write. The driving school was organized by Kenesary, but it turned out that classes were held at the driving school only in the morning, so the manager offered to study at their branch on the street.Republic, 68. Paid 100% tuition fee and I was warned that as soon as classes begin, I will be added to the group by the manager of the driving school in the Marzhan Business Center. As a result, I waited for almost 2 weeks and no one contacted me, I decided to clarify myself by calling, I found out that classes had already begun. The contract says that the driving school deducts for skipping classes. That's how the study began from the first days with an incompetent manager, Delay, who does not have the skills of administrative work and also does not know how to communicate "pokes". Next, it's even worse. I divided it into mine, not mine, what a division, I paid 100% for the tuition right away. She did not answer questions about the schedule of classes, as well as questions about the educational process, rolled her eyes or sent voice messages in an irritable tone in the chat. I asked questions only about the educational process, as well as according to the schedule, I never asked for personal questions. And in the end, she appointed a prefect to send all notifications regarding schedules. The headman posted with mistakes and insults about changing the schedule. I reacted to this SMS, I didn't write anything superfluous, but I didn't like how she addressed the group without specifying exactly to whom, but as if to the whole group "for the particularly stupid". The manager reacted to the remark superficially, hinting that if I take over "for the particularly stupid", then these are my problems. If the manager of the Deal had fulfilled her official duties by posting the notification herself, there would have been no conflict. I asked her to notify her personally about changes in the schedule in the chat, is it really difficult to print or write normally in the chat that the schedule will be changed from next week, specify the dates and times, there would be no conflict. She does not know how to resolve conflict situations, but begins to behave aggressively. Since the information was not submitted professionally by the headman, the students of the driving school repeatedly asked questions about the schedule, at what time classes would be held.
Classes are scheduled at 20:00, I came to 19:50, 19:20, 19:55, but classes were already underway. I came once, but the class was canceled, I found out from the guards, they also canceled because of the competition, they canceled once just like that, they told me not to ask questions about the reason for the cancellation, I always shut my mouth.
I wrote a complaint on the kulager website, as a result, the head of the driving school sent this complaint to her, and Deal's manager posted this complaint in the group. And I was bullied by the students during the class, calling me a rat. There was no conflict with them on my part, I was not satisfied with the work of the manager, for her carelessness. I wanted to know the date of the exam to plan my business, so she didn't answer me.
The manager allows himself to humiliate his clients, the abuser, the attitude towards clients leaves much to be desired. People like Deal's manager can't work with people. I do not know what kind of institution where the head cannot influence his employee, she thinks she is God. The law on consumer protection also means nothing to her, but I will file a complaint with the court if necessary. I've spent my time since 03/18/2011 and she's throwing me out. Today is 05/06/2021. she wrote to me that I would no longer study at her driving school, that I had not paid her anything. There are no passes on my part, everything is captured on camera. I wanted to and put it out! What a mess! what he wants and does. She wrote that all the students in the group are against me studying with them. There was no conflict with them. She sent my complaint to the group, turned the whole group against me, just for what?! For the fact that I asked her to publish notifications herself, asked her to clarify the date of the exams?
So think about whether you need to waste your nerves for your own money. A driving school where you can just get kicked out. Choose other driving schools that employ educated and customer-oriented managers. I'm attaching a photo, you can listen to the audio from the link, how she communicates and pokes.
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April 9, 2021
I passed for category B at this driving school. Everything seemed accessible and simple to me, there were good driving instructors. I passed everything in the exams the first time! I recommend this driving school, I was pleased with the result.
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May 19, 2021
I liked everything! I passed the exam the first time!
I recommend it , the best prices , friendly staff)
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