The staff does not pull at all horror!
I came to one person and this department does not want to get dirty and sends it to another and the other says this is not my job and scores on the process in the end, both scored without completing the process, I lost a lot of time uselessly! and they themselves got used to it, so that the client would get rid of them, the service behaves below zero to zero, they still need to stand up, they just pretend to work and spend their time on the phone discussing personal topics, and you, the client, like an idiot, spend time on them with hope and faith! the result is a waste of time and do not know their business 100%