On August 28, we bought a refrigerator. It worked fine for a couple of days, then we became alarmed that it was often turned on. After purchase, it is guaranteed for two months. We call this office, they send us to the service under warranty. This workshop does not respond to calls or SMS messages in the browser. As a result: the refrigerator gave an error on the sensors and on freon.
Think a thousand times before you go to this office❗️❗️❗️❗️❗️
I had a sad experience of purchasing a sofa in one of the online stores in February, I will not write the name, because its administration and management eventually acted according to the Law, the sofa was taken away and the money was returned (although not all, minus the delivery and additional pillows remained), then I became more attentive to the quality and of course to the price. I decided that it was worth buying furniture only after it could be viewed live. I use Kufar and there I came across a Tenant with a showroom, especially since I live nearby. I examined the sample and ordered a new Eurocook "MILAN", the version of its execution was in the store at discounts, fortunately there was an opportunity to choose the size of the bed, the thickness of the sidewalls and the color of the armrests, the choice of upholstery fabric was large, we drew up a contract with a production period of 30 days (actually done in 2 weeks), I also ordered delivery with a rise to the floor and furniture assembly. I am very satisfied with the quality of the furniture, and most importantly, my mother is happy, for whom she was bought, the Eurocook was made with even hands: the pillows are filled with filler tightly, all seams are smooth, the independent spring block is elastic, the wooden bars are in the right places, the screws are wrapped evenly, the staples are punched at the same interval evenly, the fabric is stretched everywhere, I checked the dimensions with a tape measure - everything is clear, as agreed, the seller Sergey is polite and sociable, as are the deliverers, and the price is humane, I have traveled a lot of shops, I know. In my particular case, there were absolutely no problems. I will not write nonsense that I WILL NOT BUY YET, the sofa is not a sausage :-), that's enough for now, but I can advise others to visit the showroom. There are also restored used home appliances and sofas, but I am not aware of this, I was not interested.
I recommend a lot of goods and it is possible in installments, good sellers will tell you, explain and send the goods to Viber in advance to see. 10/10 fair price
You can only go to this store if you are an adventurer and like to take risks, maybe you will be lucky to buy a working product and leave a good review, if not and they have already received the money, then no one will answer or help you. And yes, they even call back to receive money) READ THEIR GUARANTEE CAREFULLY AND PAY ONLY AT HOME AS THEY WILL DEMONSTRATE TO YOU THE OPERABILITY OF THE THING YOU BOUGHT!!!
We purchased a Haier refrigerator on 10.01.24. Before buying, we learned about the condition of the refrigerator: what malfunctions and defects it has. We were told that everything was fine, he was just like an exhibition specimen.
Judging by the document that we found in the refrigerator, it was not in working condition in Zhitkovichi: the refrigerator compartment and freezer were not frozen. Thanks to the document that was in the refrigerator, we found out about it. When asked in the chat about such a surprise, the answer is silence. They don't answer the phone either.
I don't recommend it. I ordered a washing machine. There are no complaints about the store as a whole. The "courier service" is incompetent, rude and "like" not aware that the goods have already been paid for. Their additional services are evaluated on the question "how much are they willing to pay, 100?200??"
The store / management did not comment on this situation in any way. Although until the moment of payment, the connection in Viber was actively maintained
Addition: after a little more than two months, it is necessary to call a NORMAL plumber and connect the washing machine properly. The work of "specialists" from the company could lead to a flood if no one was at home. Minus the asterisk.
A normal store. The equipment is very clean compared to similar stores, it catches your eye right away. I didn't notice any problems with staff and delivery. They give their installments. I liked everything
They keep their word! On the last day of the warranty, I addressed a problem with a washing machine. The master was sent, everything was decided. I recommend.
pass by this shop, they sell "repaired" with super glue. it works at best for a couple of months, then they motivate that the warranty is over and just don't pick up the phone. save yourself the trouble, buy a little more expensive but a new one or with your own hands. not here.
A bad store should never book equipment from them!!! If it is defective, then either buy it or say goodbye to the deposit, these are scammers.
No one even said about the defect until his wife noticed!!!
I do not recommend this store. There are a lot of other decent hardware stores in Uruchye. Not only is the equipment cheap, but also with marriage, the staff is generally new every week, they are clearly cheating on wages, and customers do not know what to tell, show.
Polite, responsive staff, quickly oriented on the assortment and prices, did not impose their opinion, but listened and recommended what was closer to our request, thank you
Carefully read the production dates on the refrigerators (namely, on the compressors). According to the sellers themselves, the dates do not correspond to reality. It is difficult to prove anything in such matters, the administration communicates with customers through sellers, avoiding direct contact.
I want to express my gratitude to the store staff! Well done, keep it up! We bought an ottoman and a sofa from them in the village, we were looking for a more budget option. They organized the delivery to the Borisovsky district, all the furniture was packed neatly, they were constantly in touch.
We want to say a huge thank you for your store, we came and bought a great sofa, delivered and assembled it on the same day. Good prices, excellent service, friendly staff. Thank you, we highly recommend it!
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Show business's response
Vadim Egorov
Level 8 Local Expert
October 13, 2022
Excellent store, reasonable prices, attentive staff, clearly do their job. I'm not ashamed to advise someone. Good luck-good luck!