We rented an apartment in Shklov...
on Fabrichnaya Street...
the apartment does not correspond to the cost.
How can you rent such apartments!!!!
Which is not even pleasant to be in..
Not neat, neglected!!!
Shame on the bedroom furniture!!!! Did you find a bedroom in the trash!!!!
You've been in the service market for like ten years, and the living conditions are terrible!!!! Like in the 60s in the USSR.
I want to share my review of the apartment at the address: Brest, Mayakovsky str., 58.
All the most unpleasant things began from the very beginning. We booked this apartment two weeks before the trip. Upon arrival in Brest, as agreed (you need to call after 13.00 and check-in will take place within an hour, check-in is also indicated on the website at 14.00), I called the manager who gave the phone number of the person who was supposed to give us the keys.
This person did not pick up the phone, called 4 times! I had to contact the manager again and only after that they deigned to call me back.
When we called back, the apartment was not ready yet, and we were with a small child, whose schedule we adjusted for check-in. When they began to express their indignation, we were offered to stop by the untidy apartment after other people, and they would come and clean it later! Of course, we disagreed, and lo and behold, the apartment was cleaned in 15 minutes.
Upon check-in, the girl who cleaned and gave the keys there, as I understand the owner of the apartment, also said that WE did not behave nicely, indicating that their service was lame. As she herself told her, the application has just arrived. And we also received
a threat that they would not give us the keys at all now (the reservation was 2 weeks before the trip).
Entering the apartment, we were greeted by dirty floors, you go and just piles of sand, the kitchen is dirty, all the window sills are covered in dust and dead flies. They wrote in the announcement that the apartment is equipped with everything necessary for living: dishes, personal hygiene products, Wi-Fi.... But alas, the dishes were dirty. I had to go to the store and buy disposable tableware. From personal hygiene products, some kind of dubious gel, in the same dubious jar. Well, there was toilet paper, so gray, from our childhood.
The furniture in the room is broken, the sofa is collapsed, someone's already dried sock was sticking out behind the sofa.
There were bed linen and towels, but there were also questions about what means they were washed in....
Next, we wanted to watch TV and connect Wi-Fi. And alas, there were not even batteries in the remote control. And the second remote control from zala was missing altogether, but after a while I found it in the couch. There was no money on the Internet, I informed the manager about it, they said they would put it down now. But alas, even the next day the money did not appear on the Internet.
To sum up, I do not recommend renting an apartment and this landlord at all.
Boorish attitude, unsanitary conditions.
The stated description of the apartment does not correspond to reality.
The family (2 adults, 1 child, 1 infant) rented an apartment at the address in Svisloch, Grodno region, on Tsagelnik str.53 from 2.08 to 5.08. To say that I am shocked by the condition of this apartment is to say nothing. I don't understand at all what we paid 240p for??????? The floor is terribly dirty, on the very first evening I washed the floor, the water was black, cobwebs in every corner, the wallpaper was stained with dirt, in some places holes were glued with other wallpaper, the exit to the balcony was all peeling, the sofa was stained with stains, it requires dry cleaning., the water in the bathroom sink was bad, I had to pull it out myself all the dirt. Where is the cleaning of the apartment for the previous tenants????? This company only earns money, and in what conditions the tenants will live is no longer important to them. The Internet did not work, I had to insist that it be connected 3.08. If they already charge 80 rubles per day (although the city tariff is from 40 to 50 rubles a day), then you need to bring the apartment into proper condition as indicated in the ad "cozy apartment with European renovation ", but in fact there is no smell of comfort and good repair. The rental price does not correspond at all to the condition of this apartment
I rented two apartments, both absolutely dead, one is just scary, there is complete unsanitary conditions. The stock of apartments is of the lowest quality, but there was no choice in that city.
The review is not related to the lease, but to the relationship. As it was. They called me to repair a washing machine in Minsk, made a diagnosis, and refused to repair it. I am voicing - diagnostics according to the price list costs 30 rubles, if we do not repair, the time of the master and fuel has its price. In short, they refused to pay, started stalling, allegedly they could not contact the landlord for approval, and I have the next order. I feel sorry for my time. This is not how it is done, we all earn something, and I arrived on the dot at the appointed time.
I highly recommend not contacting and cooperating with this company.
Often on business trips you have to rent apartments for a day. The base in this company seems to be normal, but this is the end of the advantages. There is almost no care for the apartments. Plumbing leaks, shower every other time (I had to buy a shower). The dishes seem to be there, but everything is dead. The beds creak and are broken in places. The contract is issued with gritting teeth (although it is difficult to call what is issued a contract). Checks are never provided. The attitude towards people leaves much to be desired.
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Level 6 Local Expert
August 6, 2024
I will leave my feedback on my impressions of renting an apartment in Pinsk - I am extremely dissatisfied with the service I received.
The points that I consider unacceptable:
- they wrote that you can check in from 13.00, by phone, when it was time for 13.00, they said that check-in from 14.00
- the employee did not want to arrive at the agreed time and complained about the salary
- due to problems with the employee, I had to agree to replace the apartment, because she "did not have time" to the right address by the time I needed
- the apartment turned out to be on the 5th floor without an elevator, after learning this, the fourth person refused to move in (grandmother with a cane)
- the house is undergoing major repairs, dust and noise are all around
- the apartment looks VERY sad, and does not match the price
- plastic cracked stools that are scary to sit on
- in one of the beds, something fell off from below with a bang as soon as they sat on it
- there are smelly carpets on the balcony, which makes it impossible to open the door for ventilation
- in the evening, when the guests were relaxing in the apartment, the agency's employees fell in, walked around the apartment, checked things, swore among themselves - what is this all about?
- white socks turned gray after walking on the floor
To smooth out the negative impressions, I offered to refund half of the amount paid for the inconvenience.
To which the manager replied like sorry for the inconvenience, no refund is possible. Pam-Pam-Pam. Everything
Gantsevichi, 46 Orlovsky street, the apartment is covered in grease, the bathtub is hanging out like the reputation of this organization, the legs in the bed are gnawed exactly the same as the nails of the administrator who said that I told you that the apartment was killed, 70p a day for a minute the doors in the lockers are broken off
The apartment was canceled, booked three weeks before the date the DAY before check-in. The attitude towards customers is disgusting. I would put zero stars.