Nice hotel, polite staff. The room is clean and cozy. My husband and I took a suite. The room has a refrigerator, kettle, plasma, splitsystem. There is a shop nearby, everything you need for a holiday is available. The hotel is still in the process of renovation, there are interruptions with hot water, there is always cold water. The girls keep order. In general, we were satisfied.
I give two stars to the Courage Hotel in Snezhny for a clean room and air conditioning. The toilet leaves much to be desired, the drain did not work, so I had to put water in a bottle and drain it, which is no longer good.And I also take off three stars for the attitude of the receptionist at the reception to his clients during the eviction. I have never seen such a thing so that the client has to go up to the room again to hand it over with 2 remotes, 2 glasses and two towels, and the garbage left in the bag was told to be removed since we do not have a suite but a standard room. After that, I asked to see the documents where this item is prescribed. To which the administrator could not show me anything more.
I lived in a suite for 10 days! The room is clean! There is always water in the shower, which is a luxury for a Snowman! Parking for cars is convenient, there is always a place! Thanks to the administration!!!