Passport officers: Long queues, staff working slowly, working hours are absolutely not population-oriented! And most importantly, it's a place to wait! I understand that coolers and flowers are not required to stand, and fanfare should not be met, but there is nowhere to sit down, again due to the slow work of the staff (although there is more than one employee)
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Сергей
Level 9 Local Expert
February 25
Sooo inconvenient working hours, and attitude towards people. I came to get a certificate, at 12.30 (they worked until 13.00 that day), there were 5 people in the queue. By 1 p.m., there were 2 people left (in the place with me). They refused to accept it. They said the working day was over. I had to go the next day, it took no more than a minute to issue the certificate.
Not a convenient location(
I didn't like it there at all! "Very polite" people work there
Separate indignation! Why is it not said that citizens are not accepted on Friday, and not a word about Friday at all?
Next, I arrived at 8 a.m. today, the queue is large, they told me to fill out a registration form, they said in an inappropriate tone: "who told you to set today's date?" Although I'm supposed to have arrived today and I'm filling out the date today, why can't I write today's date?(but this is a rhetorical question)
In general, I am not happy at all!!!
I did passports, registration there, they answered all questions politely, there were no problems, they helped fill out all the forms. The only thing to indicate in the schedule is about Friday. What is it: a day off or a work day.
They also helped my dad fill out everything, explained what he didn't understand
there is a very small corridor, there is no place, there is nowhere to fill out documents properly, the samples of documents are unclear (it is not signed in the folder where the sample is for what), the workers were rude and did not want to help find the right sample. Constant queues.
There is 1 specialist working. To make a passport, I stood for half a day, and then I didn't get there. At 19.59, the door was slammed in my face. They take 1 person in two hours. The service is the worst I've ever seen!
Awful. There is a whole quest to get to the passport officer. Wild queues, everything is very slow. You can come to the opening and the queue will not fit until the end of the reception!