I've been trying to sell a used car since 2018.
For the last 4 years, no one has been writing there except Kufarov bots. Bots write to visit the site and fiddle with their account.
Only things that cost from 5 to 25 rubles are sold.
Or they want to buy something that costs 1,000 rubles for 100 rubles.
There are only sellers like me, and they also write to ask for the price - to put less on their product. And a few more times it happened that the guy wrote, asked for everything, and in the evening he gives the same announcement! (you can click on the name and go to his account, see)
Nobody looks at clothes and shoes at all.
Like that.
The support team responds in 48 hours. There is no clear explanation for blocking ads. The imposition of "INDIVIDUAL" tariff plans on ads. Independent and unjustified blocking of the self-employed, who, in their opinion, violate the law on commercial activities. (There is a written confirmation from the MNS about the type of activity) but according to kufar, I am obligated to pay them more than as a private/self-employed person for ads. But there are more complaints about the support service, the speed of work and their competence.
In the spring of 2025, they completely deteriorated as a platform for tabbing ads via a PC - the function displaying the views of each ad in the list of my ads disappeared, only the likes are visible, and the added "statistics" button either does not reflect the views at all, or displays them with such a long delay, even when setting the maximum period for analysis, that working with the ad is no longer possible. relevant. This change makes it very difficult to work with business ads, removing unsuccessful ads from a PC is no longer possible, because the actual demand for the product from the ad is not visible, because of this, business packages no longer buy themselves, purchased services have already been changed after purchase while working on the platform , it is very inconvenient , the optimal interface has been rolled back , and We've taken a big step back into some kind of antediluvian technology. All the same things could be implemented without prejudice to the convenience and speed of work, so that the buyers of your business packages do not work blindly.
Disgusting company.
1. They block your account just like that. There are no grounds or evidence.
2. They fool their heads, they don't know the laws themselves, they refer to laws that are not relevant to the situation.
3. They are unable to respond to pre-trial claims, evade them, and divert them to other topics.
4. They are unable to form the simplest logical chain. You won't get an answer from them.
Naturally, litigation is ahead for them.
The worst attitude and feedback. I DON'T RECOMMEND IT TO ANYONE!! I have a commercial account with a paid package for a year, as a result, the submission of ads does not work, the editing of the ad is unavailable and the ads will be deleted, I write to the support service and managers for a week, there is 0 response, I WILL WRITE EVERYWHERE UNTIL the PROBLEM IS SOLVED AND THEY DO NOT RESPOND, IF this attitude to the account is for 400,000 per year, then what about free ads Talk???
Unfortunately, the experience of communicating with the support service left an extremely negative impression. My appeals did not receive timely responses, and when they did arrive, they were formulaic and did not solve my problems at all. Ads are blocked without explanation. In addition, the support staff showed a lack of professionalism and did not seek to help in solving the issues that arose. This attitude is completely disappointing.
Kufar rolled into the trash. Not only that, phys.people are clamped down with a limit of ads, and they also block the account for nothing, such as entrepreneurial activity. Why can't I sell my products of the same type?? I paid the money for the promotion of the ad and the account was blocked. In general, it's not a marketplace, but complete nonsense. People, go to other trading platforms, do not contact these scammers.
I point three times to three profiles of scammers, where I almost got caught myself. There is zero response. It seems that no one moderates the site. It has become a breeding ground for scammers. A year ago, a fraudster was found through the police, to whom 22 people transferred money on kufara. Judged. I also pointed to his page back then, and there was zero reaction. It is already necessary to write an application to kufar itself, for not responding to user complaints
If you have nowhere to put your money, just create a paid business account on Kufara, they won't even let you place more than 3 ads there, the rest will simply be deleted, and you can safely do this in a free account. As a result of working with Kufar, money, time, and interest were spent and there was no sales result.
This is just a mockery of people!!! First, they write that you cannot sell personal items in the commercial status, and when they changed the status, they wrote that this is a commercial sale (used items)))((( in private and gave recommendations on how to change a private profile to a commercial one 😒
1) The administration (moderators) do what they want
2) No one reads tickets, and if they do, they don't answer anything. It is simply not realistic to solve the problem within 1-2 days, often you wait for weeks and there is no answer
3) Permanent ad blocking for far-fetched reasons
4) They can send a blacklist and submit an ad from such an account is not possible, support stupidly refers to an item in the application where it is indicated that they can do whatever they want and will not explain anything
5) The number of free ads from a private trader and a legal entity is different and in order to submit more than 2 ads to a legal entity, you need to buy a package of 25 ads for 450 rubles. Idiocy. And if you need to place only 3 ads? ...
Most of my friends have no problems with this service, but only if they place 1 ad no more than once a month, otherwise if they submit 2-3 ads, that's it, commercial profile, ban, ad block
terrible tech support, no help, you point out here's a scammer, ban him, no we don't want to, we sent him the tenth warning. there are always some patients on the resource, they indicate the left numbers, ask to send a parcel and do not pick it up, kufar does not fight this in any way.
The site has deteriorated beyond recognition. If you have a little more stuff piled up, then go open a sole proprietorship. Otherwise, everything will be banned. Tech support can't solve anything. They just write identical unsubscriptions.
It feels like the site is not working for people, but against people.
I didn't find a developer feedback button either in the app or in the mobile version of the site, so I'll write here
Previously, I turned off all notifications, this was done both in the app and in the phone settings
Now, in connection with the placement of the ad, notifications about new messages and the status of the ad are needed. I have enabled push ONLY for these two categories
But for some reason, real estate recommendations began to arrive🤔
And this is not even related to my ad by subject
It is a pity that Kufar led them instead of fighting scammers. I'm explaining. They have introduced paid services to promote the sale of your items and specifically create the appearance of the effectiveness of this promotion. So that you can of course pay for more promotion packages, which DON'T HELP A BIT. I'll give you an example, I had 2 different products placed, and I bought paid promotions for two, Kufar has the same scheme, even the phrases are the same, they write supposedly they are interested in the product, they even schedule the time and date when they come to pick up the goods and always the same picture, no one gets in touch and no one comes, the answers in the messages are I'm not in town, if there is a buyer, sell. Therefore, people do not bring money to this office, they will pull more and more from you, creating the appearance of these paid services, the site is convenient, there are no problems, use free functionality, and let these not quite decent people earn on advertising, which is already unbearably much.
Only the cons, moderators reject the ad, block the account for no reason. Then it will be unblocked, but the advertisement will be added to the rejected ones. Complete nonsense.
When we started with partial payment for an ad for rags, now after one period we already pay! Or a block .At least a piece of wool from a dead sheep!Horror.
Are you selling your old wardrobe? - get a strike for commercial activity. Do you want to sell your old phone and your wife? - get a strike for commercial activity. At this rate, only one IP will be sold on the site hahaha. I wish the moderators to read the Tax Code of the Republic of Belarus!!! And not to talk complete nonsense when you address them!
If you are a kufar user, or are just about to become one. You better know about it!I DO NOT RECOMMEND the kufar website. A waste of time. If you have decent things, your ads are rejected and forced to submit an ad as an individual entrepreneur, i.e.,...
The most disgusting platform for booking apartments for a day, an interface without a person's number, but only a useless calendar. There is no technical support, there is no phone number, it's a pity that you can only put 1 star, and not "0"
Technical support does not work, robot unsubscriptions do not really explain anything! At one point, my profile was transferred to a commercial one without explanation and then they do not allow me to publish private ads for personal items! they do it intentionally so that they pay money for publishing ads! I will not pay you a penny in such ways!
There used to be good service. At the moment, an organization that is only trying to make the most profit.
The managers of the company, after receiving payment, as an individual, begin to partially ignore, not fulfill previously agreed obligations.
See original · Русский
10
Show business's response
Александр Васянкин
Level 14 Local Expert
April 22
I'll stir their product for sale , first they gave me 42 items to place! I deleted 4 products , I wanted to place 2 products again , but they don 't upload them , they extort money for uploading a new product ! Their website is in a mess!Waiting for Kufar's reply?? What is the problem??
See original · Русский
1
Show business's response
Zahara
Level 6 Local Expert
January 16
The platform is engaged in simple pumping of money from users.
There are a lot of inadequate sellers/buyers . There are a lot of scams that no one is fighting. There is no well-thought-out feedback system at all. Using product promotion services to sell personal items is expensive and not effective.
I don't recommend it at all.
I constantly use the services of this site. Both in the search for goods, as well as for vacancies and job seekers. But I think the site is heavy. Everything can be much simpler. The prices for the promotion services are normal, compared to some other similar sites.
A great site for selling and buying, but recently they have removed the free uplift, everything is only paid. But in general, you often manage to sell in a couple of days.