Internet-magazin Kst.by
27 reviews
November 25, 2024
As for the service and the order, everything is clear and to the point. They advised what was better to choose and delivered it to the pick-up point quickly enough. But the entrance to the pick-up point is very difficult. Barriers are installed everywhere if you drive from Dzerzhinsky Avenue. But this in no way worsened the impression of the store.
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October 20, 2024
I ordered RAM for delivery.
The defective one arrived. They refused to pick her up by courier, I had to personally change all plans to fly to them and give them the RAM for diagnosis.
They took me for diagnosis and designated 14 days.
As a result, on the 12th day, they call me back confirming that it turned out to be defective (oh, shock, how so, because this was not originally mentioned).
It also seemed funny how heroically the operator showed me customer orientation, noting the diagnosis carried out not in the 14 stated days, but in 12.
I ask them to finally deliver a serviceable RAM to my house, to which I receive an answer that they are not obliged to deliver goods up to 5 kg. I have to break my plans again and fly to them to pick up the RAM.
We have delivered the defective product and consider it successfully completed. They no longer consider it necessary to deliver high-quality goods.
It is a pity that the store I previously respected has fallen to such a level.
Customer orientation is 0/10.
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1
September 26, 2024
I bought an ASUS TUF RTX 4070 TI Super video card, When ordering, we agreed with the manager that the warranty would be 36 months. I arrived at the pick-up point, paid for it and took it away. I did not look at the warranty period in the warranty book. I read it carefully at home, it turned out that it was 24 months. I called the store and explained the situation. I received an answer: I will now switch you to the warranty department, explain to them. It is not difficult to guess that no one answered the phone in the warranty department, attempts to call at least one of the public KST numbers again.They were also unsuccessful. Technically, everything is clear, I'm calling from mobile to mobile, my number is visible. I.e., if there are any problems, the store tries to jump off without communicating with the customer? Is this the case with warranty obligations?
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September 25, 2024
I bought the product in this store. Unfortunately, a mistake was made when choosing and buying the product did not fit. The return of the goods was refused, referring to the fact that the goods were in use (the box was opened and that's it). I explained that the product was not used, but was opened in order to know how the Chinese mess up and can put anything in the box. As a result, the product was deployed. I will bypass this store and advise others to avoid it. And as for talking on the phone, this is generally a separate topic
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December 27, 2024
I bought PC accessories. It's too bad that the manager doesn't sit on the phone with the guys who complete the order. They called all day, said that everything was ready, pick it up, drove through the whole city, as a result, the components were not available. I had to go a second time. The guys at the PVZ are very competent, they understand, and they helped with many PC assembly issues. Satisfied!
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August 11, 2024
I left the store with one thought.. if only there were such sellers everywhere. I ordered a mouse.. The guy at the pick-up point told me everything..He showed it .. He told me about the warranty.. I received a full consultation . It is very pleasant to visit such places.
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August 9, 2024
I picked up the order today. The person who worked there is my respect. In addition to giving useful recommendations about my order, we also had a good conversation. He left right away in a good mood)
The order itself is normal, the delivery was fast.
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December 28, 2024
I ordered the ssd on Saturday, they promised for pickup at 17-19 hours, arrived - there is no ssd, we didn't have time, sorry. I say bring it to the address today, I need it today. Okay, we'll call you back to clarify. No one called back, there is no ssd, my client is upset, I am in an awkward position. There is an answering machine on all phones after 19.00. Thanks for the work.
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November 27, 2024
A clever contrived office: one price is indicated on the website, when calling the KC, the price is slightly higher than on the website. After pointing to the price from the site, it turns out that this is the price of the promotion and it is still relevant. But when you say that the payment is b/n, the price turns out to be 10 percent higher, and the price on the site is only for individuals.
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October 14, 2024
I bought SSD pickup. Everything is fine. A polite salesman. The price is one of the lowest. A receipt, a guarantee. I recommend.
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September 4, 2024
I like the new pick-up point more, I amused the battery from the UPS as a door stop)))
The store is one of my three favorites in terms of price tag and efficiency.
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1
October 8, 2024
The courier did not call back before he drove up, there was a scratch on the processor cover, which, unfortunately, he did not immediately see.And in general, is it okay to put it inside the box where the ssd motherboard and processor are?! Disappointed.
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August 29, 2024
A good store, reasonable prices, it's a pity only 1 point for the whole city, I get close, but it may not be very good for someone.
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October 13, 2024
The lowest price, but it is impossible to return something under warranty. If you need a store that will not come up with reasons why your product will not be accepted under warranty, then this is definitely not here.
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December 13, 2024
We thank the company for its customer orientation! There were questions about the warranty of the PC case. The store went to a meeting and resolved the issue.
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September 1, 2024
A great store. The price is just fire. Thanks
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June 14, 2024
I bought a product in this store! They said 3 times out of stock and the next day they put it up for a higher price tag! I highly recommend this store!
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1
October 8, 2024
Everything is fine. Polite staff
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October 20, 2024
A good store, I recently collected a computer from them
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November 13, 2024
Very cool staff
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January 16
everything is fine, usually the best prices, under warranty they serve normally
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August 9, 2024
It is very difficult to find a basement.
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May 31, 2024
Long-term consistent high professionalism.
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November 4, 2024
Great store
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July 28, 2024
The guys are working well
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1
August 26, 2024
The worst staff I've ever met .
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February 19, 2024
I often choose this company for the quality and extended warranty period!
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