I ordered RAM in this store. The next day, the store manager contacted me, specifying the delivery time and payment method (indicated a cashless payment). The dispatcher warned me that a courier would contact me before delivery. The most important point was the delivery before 15-00, which I warned about. As a result: the delivery was scheduled from 19-00 to 23-00 (we arrived at the latest time), which is why we had to cancel all our plans and wait for delivery. The courier contacted me half an hour before arrival, the first phrase of the employee of this service was "Hello, payment is in cash only, I have a terminal, if there is no cash, expect delivery only tomorrow, or withdraw money from the nearest ATM (dialogue time 22-00). I can't name a specific delivery time, because the workload is very high."
The service leaves much to be desired, considering that the delivery was paid. I waited for delivery all day, canceling my plans, I am absolutely dissatisfied with the position "we will deliver, but look for cash wherever you want (at night), otherwise we will deliver it in another day", and in general I very much doubt that the terminal was inoperable. I do not recommend ordering here.
The organization has a disgusting attitude towards customers. I ordered a rug, on the on-line, delivery in 3 days. Then they called and said that the mat would be in 5 days. I was pressed for time (I was going to give the rug as a birthday gift , but I still agreed to pick it up after 5 days. On the day when he was supposed to pick up, they called and said that the delivery was postponed for another 5 days. They answer on the phone that they can't do anything, really it's my problem. At the moment, I'm waiting for Wednesday to pick up the rug, which, apparently, I will use myself. Laughter and that's all!
515.68 rubles were flushed down the toilet.
I bought a PC power supply in this store, which after 2 weeks began to rumble like a working drill. From the other end of the city, I took this low-quality product to their warranty department. By the way, I did not find it right away, since their warranty department is a dark utility room in a building similar to an abandoned car wash, without any identification marks. After waiting for about 20 minutes in a queue of one person, he handed over his block, described the symptoms of the marriage, and signed the booklet. They told me to wait a couple of days for the power supply to be checked. A week later, they sent an SMS notification that the malfunction had not been detected. How and how the verification was carried out is a mystery shrouded in darkness (literally). The store refused to provide any information about the inspection (conditions, hardware, duration, what kind of load was given, noise levels, etc.). To find out more, he asked to contact the employee who conducted the inspection. The contacts of the person who carried out the "check", as well as the contacts of the store director or the responsible person, the store also refused to provide.
It's scary to imagine how many such defective goods they have sold and will sell again, apparently their scheme is fine-tuned.
The timing of the check is a separate story. The power supply unit removed from the PC means that work stops until it is inserted back in. I couldn't afford to take out the block for a week, of course, because I promptly purchased another cheaper block in another store to replace it, with full confidence that the money would still be returned to me.
It turned out that their warranty department does not guarantee anything, except that the money for the defective product is guaranteed not to be returned.
The power supply unit by the way is Super Flower Leadex V Gold Pro Black 1000W SF-1000F14TG v2.0 (be careful also when choosing this manufacturer, they have a warranty only on paper).
A good store is a convenient website , I built a computer in the configurator , and in 2 days they brought it to Brest right to the house . The courier arrived precisely at the appointed time.
I collected everything , I didn 't find any defects .
Then time will tell)
Since 03/26/2020, I have been constantly buying something at KST. 06/24/2023 Once again, I purchased a Palit GeForce RTX 4070 Dual 12 GB graphics card with ray tracing. The goods under the order were delivered on time. I am very satisfied with the quality of the service. I recommend all customers to contact Creative System Technologies LLC. Believe me, you will definitely not regret it!
A great store with a large assortment. The pick-up point is certainly so-so, but their prices are among the lowest. The guys are always exhausted and tired, but they try to be polite.
Their warranty, especially for PC components, is usually longer than the rest.
4 stars for the warranty deposit. I handed over the power supply, which could not be returned for a month, but in the end they gave me a new one (did they lose the old one?).
The creative canvas next to the entrance is always pleasing (see photo).
I can definitely recommend this store.
Fast, convenient, and high-quality.
You ordered it, you track it when it arrives at the pick-up point, you arrive, you pick it up. Everything is fast and high-quality.
The location is convenient, there are signs on the spot, it is impossible to get lost
I ordered a palit 3060 12gb graphics card. There was some problem (I don't want to scare the buyer, but the problem is not serious). The main thing is that the store agreed with its mistake without a dispute and resolved the issue in favor of the buyer (that is, me)). I think this is an indicator that the store can be trusted and it will not hang noodles on its ears ... and this is much more important than just selling a good product
The hardware store, they explained to me that they went bankrupt, as the warranty repair of the monitor was touched upon, you should not turn to the truth, you can't find prices like everyone else, you just shouldn't turn to such magashchins
The pick-up point is located in the basement, so the entrance is a little difficult to find without a sign or signboard.
If you turn from the railway station, you will directly hit the parking lot and immediately enter the pick-up point.
An excellent store, always low prices, I have been buying in it for more than 10 years, there were no houses yet, the park stood in this place, there were no unsolvable problems during this time. I'm a nonresident, I've never used delivery, I picked it up myself. 10 minutes walk from the metro.
At the KST warranty service. BY specialist, accepting the warranty ssd m2, entered the "read only" mode, said that nothing could be copied from it. There was just a doubt in the professionalism of the specialist.
I still haven't found where or where to go there. There is no parking nearby or it is always clogged with cars. Even the building itself is hard to find.
I bought it in the online store itself, it was a semi-negative experience, but I can't say something radically bad or good
In short, they moved, but they did not dare to put dots on the map. Got it! These photos are for you, a client who gets lost on a dark winter evening. The entrance is behind the house.
A large online store. A large number of components that allow you to build a computer from scratch. Adequate prices, and in principle I am completely satisfied with the work of the staff. The working time, of course, is not as extended as sometimes we would like. But if you want to live, know how to spin.
Everything was always clear, quickly arranged, everything will be explained, I always come back to you and recommend it to everyone.
The service is a solid five.
The location is convenient, you can drive up by car or walk from the subway - whichever is more convenient.
The work schedule allows you to pick up the order at a convenient time. There are almost no queues
The pick-up point and the KST service center are in the same room. It is practically impossible to get through to the service center! The robot picks up the phone and says that the operator will contact you soon and keep you waiting, and after 10 minutes the robot says that all operators are busy, call back later...
Prices, availability, communication with the buyer — everything is great. The pick-up point could be located more comfortably and it would be just wonderful to make the site more beautiful and understandable to the ordinary man in the street. As it is, I have no comments, I ordered a lot of things there, from an ordinary USB flash drive and PC components to household appliances, so far no problems. I recommend it))
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Show business's response
Der Flieger
Level 10 Local Expert
January 5, 2024
I've been friends with this store since 2011. The price and guarantee are always much more profitable compared to other stores. I've already upgraded my computers five times at their place. There have never been any problems with the quality of the product.
It is difficult to find the entrance to the store, there is no store sign, it turns out that you need to enter a white plastic door, glass (where the steps on the corner of the building are tiled), and there is a corridor to the end, on the right the door of the store
I bought hardware for the computer here twice (2013 and 2017) and both times with little effort due to the components themselves, but the store always met me halfway, and the iron itself eventually started working and is working... still. The only disadvantage for me is a long drive from Angarsk.
A good store. I picked up an order here, there is a parking lot where you can park, but without a navigator, try to get to it by winding between houses. The staff is polite.
It is located in the cramps, there is no sign, until you find where the entrance is from which side you already do not want to pick up the order. The guy is normalized. Everything is fast and clear.
I do not recommend categorically For the first time in my life I came across such a service and attitude to the client. The service department works disgustingly, at an inconvenient time, deadlines are not met. The request to provide a book of complaints was refused, citing its absence.
I ordered a laptop. I ordered pickup. The laptop was waiting for me at the appointed time. A convenient pick-up point and a pleasant price for the product. Upon receipt of the goods, they opened the packaging and examined the laptop with an employee. No complaints, everything is fine, I will contact you.
Hello, I am a regular customer of this company. I like nice prices and delivery times, so far we have failed only 1 time in terms of deadlines. I give a rating of 3 stars because of the last order: I ordered an external hard drive, the manager came to pick it up at the pick-up point, judging by the feelings, he was not happy with customers at all, he also gave the previous few orders, and the same mood was. At my request, he checked the disk, he replied that there was nowhere to check it, I asked why it was impossible to check on computers, he replied that these were workers, there was no exhibition stand. Before that, I bought similar products and other managers had no problems, but checked on the same work computers everything was in order, but apparently this manager does not want to just do this. And the website clearly states: That you check the performance and appearance upon receipt, because after the sale it will be difficult to solve all the issues, and then how to check if you are denied this? The desire to pick up disappeared altogether, but come on, I checked on the phone, fortunately I had a cable with me. Please pay attention to this person, because he discourages all desire to acquire anything.
It's a disgusting job. We ordered a Dell P2419H monitor with cashless payment. Order number 115105. On December 3, we placed an order, we are still waiting for the invoice ..... Today we decided to see the availability of this monitor on the KST website. What was the surprise when the cost of the monitor started from 645 rubles. at the initial order, it sharply became 932 rubles.... Of course, no one is billing.... And they won't... I do not recommend ordering from this online store....
We ordered a mattress, high-quality, and it was delivered intact. We tried to change the delivery time, the administrator agreed, but they brought us at the time that was initially canceled.
And since the warranty for punctures and damage in the mattress does not apply, upon delivery I wanted to make sure that there was no mechanical damage in it, to which the courier replied that "he does not have time to check" and generally behaved disrespectfully towards the client.
Updated: Representatives contacted me kst.by We apologized and we managed to resolve the conflict over the delivery. Thank you to the kst store.thanks for the high-quality product and for the attention to customer problems. I will continue to contact you, I advise everyone!
A good store, I bought here for my wife Monique
Monique turned out to be good, everything is clear.
Unless they were immediately allowed to check for glare and broken pixels on the spot, but they managed to persuade the guy to do it on his work PC. In the end, everything is fine
I recommend this store
They import Dell monitors in gray. And the official warranty does not apply to gray ones. KST only give their guarantee in a service center loyal to them. Therefore, if one half of the Dellowski monica is yellow and the other half is blue, then this, in their opinion, is the norm. And the officials send it to...
They spit on customers. I ordered the product, the product did not work. I returned the product, the marriage was recognized after 2 weeks. Then they told me to wait for a similar product when it becomes available. I waited and waited and waited. Sometimes you can't get through, sometimes you get through, then they say we'll check something and call you back. And they don't call back. As a result, in order to return these pennies, it was necessary to make about 10 calls for the entire time. And every time they promised to call back, they never called back. But I returned the money in the end. It feels like that when they treat a client like that.
I ordered the motherboard on Wednesday
A fee arrived that does not work, to which I was told you opened it, you screwed it down, which means it flies off the warranty