the products are on the level, but the service wants to be desired, I left a request, agreed and I can't make an invoice in 5 days!!!! ... It feels like they don 't need customers , and most importantly , they can't get through ....
There are no questions about the quality of the products. Although two sheets were damaged during delivery, but these are small things... The company compensated for the damaged goods.
As for working with clients, it leaves much to be desired.
Upon payment, information was given that the profile will be in 7-10 days. However, he did not arrive after 10 days, 15 days, or even 20 days!!! No one called or warned about the delay!!! I called myself, and then they didn't even pick up the phone from the fifth or sixth time. There were different excuses, then the car broke down, then for some reason it was my profile that did not arrive, etc. People have absolutely no information about the order. It was very frustrating to get on the phone every time and find out where my order was.
As a result, he was delivered on the 25th day. And then, if I hadn't stopped calling, I doubt I would have received it on day 30.
I bought fittings and a profile pipe in this store. They cut three meters in order to get into a passenger car. The storekeeper and the seller were wearing a mask. The price is more or less adequate.
When you call them, it seems that people simply ignore the calls, then drop them, then do not pick up the phone. Missed calls are not returned. It's just rude nowadays......