Sociable and qualified staff. The service is excellent, everything is told in detail and in detail. They prompt and help you where to go and where to relax or buy something. The rooms are like in the best hotels in Europe, everything is clean and cozy. Towels, soap, gel, toilet paper are always available. Radiators are adjustable for any temperature in the room. It's just a little far to go to the store and on excursions if on foot, but everything is nearby by car.
A great place to stay overnight. Clean spacious rooms, away from the center, near the castle and Novogrudok cheeses! There is everything! If something is missing, they will provide it. But it is better not to order breakfast too expensive for such a breakfast. It is better to buy something for breakfast at the store on the eve.
We stayed in Novogrudok for the night and did not regret a bit: the hotel is cozy, in a calm and quiet area, the room is very clean, the furniture is new, the receptionist is polite and responsive. I recommend it!