In any case, do not order ceilings from them! It's just a subcontractor who finds one-day workers who work ugly, they don't have their own teams, all stretch ceiling companies know this, when you say Christmas, The result is a terrible ceiling, they don't want to redo, they ruined the wallpaper, the backlight burned out, when you call them, all the workers are sick, the management is always absent, they feed breakfast, in general, if you want a BAD JOB, NOT a HIGH-QUALITY CEILING and a PIGGISH ATTITUDE, contact CRISMAS.
I do not know who writes good reviews there, probably they themselves, but we are not the only
ones If you do not want to redo, there is a law RB 32 on consumer benefits, Write a registered letter notifying you of your claims and they have 14 days to fix it or refund your money (that is, to terminate the contract), you can call to the consumer protection hotline, generally defend your own, and it's better not to contact this organization.
Great company! A very professional approach to work from beginning to end. Ceilings were installed in almost the entire apartment, efficiently and quickly. In the remaining rooms, we will order only from them and advise our friends. Thank you very much!
After installing the ceiling, the electricity in the adjacent room was lost. The "specialists" arrived, made a working appearance and left, after which the company's lawyer called with the message: "it's your own fault, you signed the contract." I wrote asking the director to answer me, but I did not receive an answer. I am sure that I am not the first and not the last to contact support, where I was transferred to the quality department (knowing about my problem). Under the posts on Instagram, where the director urges to ask questions, he wrote about the current situation - there is no answer. Disgusting attitude towards customers.
Complementing :
A month later, they answered me (the answer is from the category: you are to blame and so on, the lawyer called again with the words "you are to blame"). Guys, ordinary people like me - I do not advise contacting this company under any circumstances! It's the end of next year, I've done everything myself. Believe me, the main thing for them is to take the money and it doesn't matter how to do it.
It's hard to call it a good ceiling. They made us a ceiling, according to them very good, my husband was not at home at the end of the work, but when he saw this ceiling, to say that he was angry, say nothing, call the support service, no one picks up the phone, you just need to call where they take orders, but they have one, we'll call back we will get in touch, etc. in the end, nothing. In general, problems and poor-quality work are needed, then contact us here. One plus is cheap, but it becomes a fat minus.
I definitely do not recommend this organization!!!
There are no specialists from the word at all!!!
The director of this company is Arthur.
Having contacted him, when asked after the ceiling was redone, he replied that this was a well-done job by the hands of his masters!!!! He deceived
twice about the redoing of the arrival at the facility.
The wallpaper was torn!!!
The cornice lighting burned out!!! (Without working for even one hour).
The hooks that come with the curtain do not fit at all, and the employee advised to buy the right size hooks on wildberries!!!
Terrible attitude to the consumer!!!
These photos are already after the alteration!!!
I am very pleased with the company "CRISMAS".Everything was done quickly and efficiently. Stretch ceilings look amazing.I will recommend your company to all my friends.
Thanks to the company "Crismas". Everything is very good, starting with the manager and a very competent measurement specialist. The installers also did everything on time. The garbage behind the mob was removed and all questions were answered. I will recommend you to my friends and family.
It's just terrible, I won't advise anyone and I won't do it myself anymore. They gave a lot of money for the whole apartment and got a bunch of garbage in the rest. We postponed the installation for 2 weeks, we did it for 3 days instead of two. A huge layer of dust and dirt was left, although they promised cleanliness everywhere. They asked to redo one, the other stopped working, as it is. I highly recommend it!
They installed the ceiling very carefully, left behind cleanliness, and all this at a price that suited me.I did not regret that I made a choice in favor of the company "Christmas"!
At the first stages, I liked everything, both the service and the installation. But then… A day later, the ceiling deformed in the area of the chandelier, then it became waves over the cornice, of course I called the company. Without examining and clarifying the reason, I was told that this was not a warranty case, I was to blame / those who cost the house, in general, everything, but not them, and no one would fix anything for free (also in a not entirely polite form, let's say I was "offered" to fix for 150 rubles). That's how all my positive emotions from good service and not a high price disappeared from one phone call and a glance at the new ceiling.
There were plans to contact the same company for ceilings in other rooms, but now - definitely not, because if something goes wrong after installation, that's it, you no longer need to be polite and responsive (the warranty is probably just printed out).
I was very satisfied, super prices, inexpensive and high quality. Yes, there were minor flaws, but this does not affect the overall picture. I definitely recommend it to my friends and acquaintances.
The installation of the ceilings took place quickly, accurately and efficiently. From 10 to 16 we made a hall, a corridor, a bedroom and a bathroom. The ceilings look great, overall I was satisfied with the result and recommend this company for installing stretch ceilings. The installers arrived within a week after the measurement, the installation date was postponed 2 times, but this did not spoil the overall impression of the company's work.
A great team. They work well. It is very difficult to install the ceiling in the room. The ceiling is of complex construction with difficult lighting. We did everything competently and quickly. And they also left the room clean, everything was cleaned after work.
A very good company, they put ceilings in almost the entire apartment for me. I was very pleased with the quality of the work. The guys worked quickly and cleanly. We vacuumed everything after ourselves. I recommend it to everyone.
The first ceiling was ordered to the hall, we arrived, took measurements, signed a contract, and received an SMS about the installation. I arrived, I'm waiting for the installers, I waited 2 hours, I call, they tell me that the car broke down, we'll be there soon. We arrived an hour later. The ceiling was installed, the ceiling was defective, the ceiling was removed, we are waiting. Well, everything was installed, we apologized!
I forgave, I thought, well, anything happens!
Currently, I ordered a ceiling for the bathroom and toilet, a measurer arrived, very slow. I even asked, why is it taking so long? Well, they probably fit the case. Finally, we measured it, signed a contract, made an advance payment, and received an SMS. I cancel all business, I wait .... an hour ... two ..... I call, they tell me after a certain time, the car broke down, a coincidence ..... I don't think. I don't want to contact them further, not to warn them, not to inform them. We are waiting to see if the advance payment will be returned.
People live in peace, don't mess with them! Don't repeat my mistakes.
We ordered ceilings in 1 room, 2 small corridors, a bathroom and a toilet. The brigade did not manage to do it in one day. As a result, we waited until the brigade was free, broke off from work 3 times, waited for the brigade at the appointed time - did not come (then we got sick, then the car broke down, then we won't have time anyway). 3 different teams did the work. The managers were always polite and tactful, always promised that they would come and do it. We arrived only when they threatened to terminate the contract.
In total, the first team arrived on 03/14.23, and the last one on 04/13.23. They did ceilings for a month.
What I liked: the price, the ceilings, the polite managers.
I didn't like it: there was a lot of garbage and dust, the whole apartment was washed, the vacuum cleaner didn't help much, the spilled glue was washed, the deadlines were stretched due to the disgusting organization of work, they took many days at their own expense at work, but the masters never came, the room was residential, they had to make / arrange furniture every time.
Will I still order here? No.
+2 stars for the ceilings themselves, hanging, everything turns on/off
I liked everything. Manager's consultation! The measurement was made quickly! The ceiling installation went great, as a result, good service, beautiful ceiling. Thank you. I will contact you again.
We used the services of the company Crismas in 2018, were satisfied with their work, decided to apply this year, everything was done perfectly neatly, the staff were polite.
They did it terribly, the rings for the lamps were larger than necessary, they were called mixed up, it happens okay, but the installers did not even stutter, they say, "and we did what we were given, we saw what was wrong and did it anyway"... that's all the attitude. I do not recommend this company. And they've been redoing it for a month now.
I ordered a ceiling, in Christmas, and got a lot of problems. Firstly, no one warned me that they work from 8.00 to 17.00 and will not go to another city. Secondly, I do not have a signed contract on the part of Crismas. I waited two weeks after the prepayment was transferred, when they would come to install the ceiling. And as soon as they were installed, mountains of garbage were crushed in the room. It's terrible that they filter reviews on the site (only positive ones). I do not recommend Crismas, and I will never contact this organization again.
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Show business's response
Юрий Стасюкевич
Level 3 Local Expert
February 13, 2023
I am very pleased with the Crismas team)
The guys are masters of their craft.In the office, the girls who take the order are very attentive and polite.And the guys doing the work themselves (the ceiling installer and the measurer) know their job perfectly well and obviously have a lot of experience.Even if there is doubt about the best setting option, they confer and choose the best option.And what's more important ... in our difficult times, there are installments, including on bank installment cards.This option is not present in all companies associated with ceilings.Thank you so much for the beautiful ceiling and high-quality work.The whole apartment is still ahead))))...I will continue to restore beauty with the team of Crismas).
The high level of the company was revealed already at the stage of measuring the ceiling, the measurer was polite and punctual, explained everything in detail, offered different lighting options from economy to premium. High-quality installation, I was pleasantly surprised by the niche made with a cornice (there is something to compare it with), clean work without debris and dirt. I will definitely do the next ceiling with the company "Crismas". Special thanks to the employee Maria from Lida for the help in consultation and acquaintance with this company!!! (I am attaching a photo of a niche made at Crismas and another company. The difference is on the face🙂)
We ordered one room of 17 sq.m, the measurer arrived, measured everything, agreed on a certain date, two arrived in 2 hours, everything was done, everything is fine, the price is also
I ordered the ceiling for the second time, and as always I was satisfied with the work. And they will tell you when choosing and tell you everything in detail, advise you. Keep it up ! Thank you very much!
I want to thank you for the beautiful ceiling! thanks to the masters for the well-coordinated, and most importantly, well-done work!we took into account all the wishes (not to touch the freshly painted wall and reanimate the cornice).I was glad that they didn't leave any garbage behind!even sometimes it was awkward that they were cleaning the room))) Thank you for the beauty!!!!!
A company that just wants to make, get money and come on, goodbye. After their work, the furniture had to be redone, because it did not turn back because of the cornice. After all, it turns out after the employees have left. I used to have furniture placed under the ceiling and close to the window. The measurers came, measured, said that everything would be fine. And as a result, the ceiling is lowered by 10 cm, and not by 7, as they said. They said there was wiring going on. And they pushed the cornice not by 17 cm, as they had agreed, but by 25. Moreover, they said after the alteration - at your expense! There are no complaints about the quality of the work. If I had known initially that I would have to redo the furniture, I would have thought of an option without a stretch ceiling. And so why then your measurers, if all the nuances are clarified during installation?
We have been looking for tensioners for a long time, we stopped at Christmas. Of course, prices can be found cheaper, but the speed of service and quality are excellent. But One Thing!!! The installers left a mess behind, they didn't even remove the clippings of their materials, where everything fell, they left it there. Somehow the service is not very good in this regard.
I would like to express my gratitude to the company's operators for their excellent advice, courtesy and knowledge of their business. Also, special thanks to the installers for their accuracy and excellent work!!!!)))
Normal guys. Everything was done quickly and efficiently. They explained in detail the operation of the ceilings. I will recommend the company to my friends.