I went to the website, created an application, they wrote to me in telegram. Of course, I did not want to send cryptocurrency in advance, I wanted to go to the office, that's what the support replied to me, I quote: "we are still having repairs in the office, until we can help with the exchange.
if you are not ready to send in advance, delivery will not work either.
The office will be open from next week, we will be able to receive you at the office then."
It's brilliant. Send your cryptocurrency in advance and wait by the sea for the weather😂