The reviews on each site are the same and not very good, the owner of this institution, apparently, is not very interested in the impression of his customers, who are fiercely trying to attract discounts and advertising on social networks)
One star for a delicious pizza , fast delivery and one star for a polite courier , there is nothing more to put a star for.
Sauces are often not put in , although they are punched in the receipt. This time is no exception, 2 sauces were not delivered. The cost of one sauce is 2 rubles, considering that there have been several such times, it's too bad to lose rubles due to employee negligence. Previously, we turned a blind eye, this time, because of the principle, we were asked to return and deliver the full order. Naturally, we will eat the pizza cold until the unfortunate two sauces arrive, the time is 23 hours +
I won't accept an order next time, if it's incomplete, respect someone else's time.
We always enjoyed ordering pizza. Delicious, the price is reasonable
But lately we've been getting more and more excited. Even on an ordinary weekday, you have to wait for the courier for about two hours, or even more. The pizza arrives cold. And the quality is not the same anymore. And now the whole family is busy waiting for the courier. It's been over two hours. And this has already become a constant practice. I used to love this place, but now I don't recommend it to anyone.
I ordered baked rolls, as a result, after 1.40 delivery they were brought cold, although in the last 5 times they were always brought warm. Well, it didn't upset me much, but when the sand began to creak on my teeth ...
Calling the institution, they asked me to send a photo (it's not clear why) after viewing the photo, they wrote: "Girl, we have nothing to do with sand in our production.
Vegetables are thoroughly washed and processed. Maybe
it's fried sesame seeds.
As an apology, we can offer a 15% discount on the next takeaway order."
I did not agree, I offered to provide discounts on delivery. I don't want to come there for an order because of their joints. To which they replied, it is possible, but the delivery is paid.
Customer orientation is at the highest level.
We have been ordering for 3 years and everything has always been fine.
The order was placed at the establishment, the employee did not finish listening to the order, when they said that this was not all, she replied "It's too late to drink Borjomi," which amused the same not distant employee. As a result, the second order was rolls. Philadelphia with red caviar. I can't say anything for the pizza, the kids ate it. But we tried the rolls and threw them away. It's not possible, it feels like someone ordered these rolls and refused, and they stood for a week until the next order. And by the way, we ordered a nut sauce with them, which was not included. I don't recommend it.
If you want to test the strength of your stomach, you must come here! Not only did the waiting time for the courier exceed 2 hours, but also the tuna was put in the rolls not just rotten, but rotten so much that the vile ambergris immediately after opening the box hit the brains worse than surstreming, with all this it was not only pale, but also "crumbled" when trying to remove it from the Rolla. The rolls themselves are consistently microscopic in size, and, as always, they tried to cram all of them into one box. On a legitimate claim, after a call to the organization, they were informed that they did not intend to take the roll or return the money and "in such cases we give a 10 discount on pickup," before that they tried to convince that "tuna should be pale in color and have a specific smell." "Specific" in their understanding is probably the smell of rot. Spicy sauce is considered to be caviar with the addition of hot pepper, just as they believe that spicy should be red. In general, it remains a mystery how this eatery was allowed to spin rolls, so take care of your health, nerve cells and money, do not try your luck. The evening will certainly be ruined, and the resolution of the conflict is unlikely to bother them, because in their opinion the buyer is a complete idiot.
I ordered pizza today, it was insanely delicious both in appearance and taste, I usually don't eat the sides, but these are just gorgeous! In general, I advise you!!
It is necessary to work on the quality of products, namely: fish should not be of such color and quality (loose, frozen), rice is hard and dense. I will not order a second time.
I ordered rolls for the first time in crazy relish!
And I can say with confidence that I have never eaten worse rolls!!!! The smell, the aftertaste is terrible, 18 rolls went into the trash!!!!
We ordered fried and baked rolls with delivery. They called back and said the wait was an hour and a half. They agreed. As a result, they were brought in 2.3 hours. Of course, everything was cold and not tasty. I will not make any more orders here, especially since such shoals are on a regular basis
It's the same as always... At first it was just "super!" And today I ordered at 15.30 for 20.30. Not only did they not arrive on time, they also did not pick up the phone. Then they referred to some kind of accident, and then to the workload. As a result, the baked and fried rolls arrived to us hungry half an hour later and cold. Like the cherry on the cake - there aren't even napkins, let alone chopsticks... And the intestinal vein in the tempura shrimp was not removed ...
And the fish component of the rolls was significantly reduced ...
From such trifles, the overall impression is formed. And if before today's order I would recommend all my friends to order here, now I doubt it very much...
Delivery is 1 hour and 40 minutes, pizzas are cold, not toasted. It would be better to order at another normal pizzeria. There is nowhere to leave a review
On the plus side, the pizza is very tasty. The staff is very polite. There is a toilet. Of the cons, it's a bit expensive, and you'll also have to spend quite a lot of time waiting for your pizza.
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Диана Букарева
Level 6 Local Expert
August 19, 2024
We came to order takeaway rolls, the service of Karina's cashier (like that's her name on August 19th) is terrible. He takes an order from several people at once, does not listen to one and at the moment of ordering simply switches to another, and you just fall silent in the middle and then repeat everything again several times. I called the order 4-5 times, because the girl forgot how many squid I ordered 🥲
Of course, no one offered me chopsticks or any additions to the rolls. Fortunately, after such disgusting service, I decided to check what was in the box. And then it turned out that you buy the sticks separately and you have to ask for it yourself, no one will tell you that.
In general, the test of strength is still the same, we came here only because we were nearby
I give you 1 star, because you can't get less. The mood was no longer for rolls 😅
I order the same pizza with the addition of ham again. and they just never, never cook with it, but it breaks through in the receipt, as it was added. I called 6 times , because it's unbearable to put up with this already. instead of compensation, I heard, "well, now we will bring you a new pizza, and the old one back to the courier." not only is there no compensation, but also to wait an hour for this pizza ... it's just a nightmare!!!
changed: the pizza was delivered, you just look at 3 photos of how the ham is "laid out" with cores. I don't have the words.
Very tasty pizza, pleasant attitude, beautiful girls working. The pizza dough is made from the best wheat varieties, soft and fluffy. A combination of products of the highest class, which is very consistent with the taste of pizzas.
I really liked the service! The girl on the phone told the menu very competently and offered very tasty pizza and rolls, knows her business and has a pleasant voice)
The food is decent, there are constant novelties and they have never spared the fillings. The menu is large, so we asked the administrator for help. In general, excellent, the price is consistent with the quality!
Very responsive operators, if there are complaints, will always solve your question,fast enough delivery,delicious pizzas, pleased with a very large selection, good sushi.there are questions about snacks, the chicken is sometimes a little too fried, but the kitchen is not bad.
I have been familiar with this institution since its opening. It has always pleased with its quality and approach to each client. The increase in prices indicates that there are more orders. There are more customers and more orders. Prices are rising everywhere, but not by 0.50-1 p, as here. You will not find such discounts every week as in Krazy in any institution in our city. I express my gratitude to the management and chefs, everything has always been at the highest level, is and will be. Even if there are minor mistakes, they are always wholeheartedly ready to correct their mistakes and make concessions.
Krazy is love and my choice❤
Ordered at 12:44, delivery arrived at 14:15, although they promised an hour. They forgot to put a coke, and then found out that there were no rolls in the order at all, only soy sauce. The operator replied that since there are no rolls in the receipt, it's not my problem.
It's a great place. We have repeatedly arranged delivery and all the dishes arrive in perfect condition, everything that should be hot remains hot, and cold remains cold. The delivery is always fast. I would like to thank the team of pizzerians and sushi chefs, these people know their business very well. After we tried it for the first time, now we order only from you.
The issue of quality and taste should be considered based on possible alternatives. In the past, EtoPizza was a favorite pizzeria, but the price-quality ratio has long outlived itself) Krazy Smak pleases with both price and taste. If you want to order pizza, I choose them without hesitation. Disadvantages of the pizzeria: often a long delivery time, unfinished packaging "kreuzito" (bag and napkin).
I ordered rolls. The price is fine, but when I opened the box, everything became clear. They are the size of goat balls, they are so small. I haven't even tasted it.
The staff is very polite and pleasant, who will tell you if anything. The cuisine is really delicious, the pizza is one of the best I've eaten. I will advise my friends and bring friends here!
It's great that the company makes loud statements about how important the customer is to them and claims to become their favorite delivery. What we have in fact: in anticipation of a great dinner, you place an order on the website and receive an SMS that the order has been accepted, expect a call. And you really expect it. After waiting an hour and a half! you write to Instagram - ignore, call and get an answer - there was a failure on the site, the order was not accepted, if you want, leave a new one. Thanks, but I don't want to. Is it so difficult to write about it at least somewhere?? 1 star, just because you can't put 0. I have all.
I ordered sushi for dinner here. Referring to the large number of orders, they offered to arrive by 20 o'clock. We agreed that if they don't keep up, they will definitely call back. Since there was no call, I went to pick up the order at the appointed time. Upon arrival, they were informed that they did not have time and would have to wait 15 minutes. After 25 minutes of lost time, without apologizing, they gave the order. It is a pity that in this institution they do not appreciate other people's time and treat customers disrespectfully. Don't set foot here anymore.
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Светлана М.
Level 5 Local Expert
June 11, 2024
I ordered delivery for the first time today.Rolls of different types and pizza.Starting from the administrator's call and ending with the delivery itself, I can say that everything is on top.Pizza is generally tastier than anywhere else.The rolls are fresh, there is a lot of filling.Thank you for your work!
I left the order, called back, warned them to check the correctness of the order, because last time the rolls were not finished, this time is no exception... we agreed to redo the order, as a result, after the conversation, the impression is bad about this institution, the girl on the phone does not respect customers at all...
The most delicious in town, quick cooking, always looking forward to it. Always varied, fresh, hot, juicy, whatever you offer- we choose Krazy Smak👍👍👍👍👍👍👍👍👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Thank you very much, this is not the first time we have ordered everything is very tasty. Thanks to the cook, the girl who took the order and the delivery!!!! Thank you all!!!
We ordered rolls for the first time , read the reviews and decided that it would be delicious, as well as according to the reviews , it turned out to be the opposite , the rolls turned out to be terrible , very small, and not tasty , it looks as if the cook was cooking them for the first time , no more orders , and the rolls were brought an hour later, although the order was placed three hours in advance , for sure the specified time
We placed an order through the website, the call from the manager was received only after 30 minutes.They said the production time was 1.30 and it was for pickup, as a result, after arrival I had to wait another 30 minutes, a total of 2 hours of waiting, the order was not large 24 hours.The rolls themselves are delicious, but small.Another thing that struck me was that in other establishments, chopsticks and sauce go as an addition to the order, but here you need to order separately and for a fee.
It used to be better
Spoiled
I ordered 3 pizzas in one pepperoni pizza there was no cheese 🤦♂️ from the word at all . The sausage is too salty and not tasty , it is not possible to eat .
I'm not a fan of rolls and sushi. But-Very tasty pizza! The quality is excellent. The only thing that is not very encouraging is the long delivery time (about an hour).
The food is so good in quality. Sometimes they cook delicious. Sometimes they mess around in full.
Pizza is no longer as cheap as everywhere else, but initially they were specifically attracted by the price tag)). Special thanks to the staff. Always friendly)) It's easy to be smart.
But I won't say for the atmosphere. Since I ordered the food at the address.
I will not apply anymore in principle. Because they have their own jambs for cooking...
Convenient location and excellent assortment, this is not the first time in this institution and I can say that the service is on the level, and most importantly, the delivery works, which will save a lot of personal time, I recommend
Hello, I want to thank the head, chefs and courier Krazy Smak for the delicious pizzas ordered for the children's birthday. Everything was very tasty, the dough was just magical. They ordered for a certain time, everything was delivered on time and all the pizzas were still hot.
Thank you very much from the children and parents.
I buy pizza in this place regularly, mostly branded, once we decided to try another pizza, to put it mildly, there was no pizza at all, instead of lettuce leaves, it was generally unclear what kind of greens, cold and not very good in appearance, as if after lying down for several days
I ordered French fries and pizza, the order was made for a long time, they were 30 minutes late and brought potatoes not crispy, but soft porridge, when asked why, the administration said that they did not care, they had and would have orders and that the product was not of high quality, they did not care. I do not recommend their delivery
The most delicious pizzas and rolls in the city, I always order only here! Great service and taste at the highest level! Thanks to the whole team for their hard work!!!