Good afternoon.
For two months, employees of MKK CREDIT MARKET in the Jingle store Simferopol have been making calls to third parties. In particular, the employee, Afiya Ajimuratovna, allows herself to communicate in raised tones, insulting the personality of both the borrower and third parties, does not answer questions, shouts not to call, although she always calls herself, throws down the phone. The specified employee discloses the borrower's personal data to third parties, in particular, the place of residence, place of work, the amount of debt, the social status of the borrower, the amount of recent payments, the date of conclusion of the loan agreement and the total amount of the loan. Invites third parties to the office to show the entire loan agreement in person. Third parties express their refusal to communicate in conversations, but employees continue to call more than 3 times a day. The borrower maintains contact with the company and is ready for dialogue. However, even in a face-to-face meeting with the specified employee, only pressure and humiliation are exerted. In particular, threats to take away property, that the wife will leave because of debts, etc. All call prints and audio recordings will be attached to the complaint and sent to the Prosecutor's Office and the Central Bank. I advise you to familiarize yourself with Article 14.57 of the Administrative Code of the Russian Federation to employees making calls.