I came on 02/05/2025 in the middle of the day, I would like to thank Olga, an employee, for her professional approach to the client and quick guidance!
I was there on Sunday. I was served by a girl named Zlata. In general, I have not met such a condescending attitude towards myself in Minsk. Although the store is good and there is a discount, I no longer want to go to this store.
Sellers allow themselves to evaluate a customer by their appearance, without knowing what needs and opportunities they have, and by saying what will be expensive for you and what will be suitable. This is not a professional approach at all
I have been a regular customer of this cosmetics store for a long time, but recently I noticed that due to sanctions, the assortment has become significantly reduced. I understand that these are uncontrollable circumstances, but still I would like to see more variety of products.
However, the most disappointing moment was the lack of timely notification of the arrival of new products. I left my phone number and asked to call back when the product I needed appeared in the store, but I never received any response.
I would like to return to shopping in this store, but I will not recommend it to my friends yet because of the described shortcomings. I hope that the situation will change soon and the store will become attractive to customers again.
Unpleasant impressions from visits. Then the tester is empty for some reason (the staff knows that it is empty), then in order to listen to the fragrance, you need to call a consultant, because the tester is hidden under lock and key, for the last time (11/19/2023) an elderly female consultant with black-dyed hair pulled me down with a nasty tone: "Put the goods in place, the testers are on the table." The store has more staff than visitors. Probably, this attitude plays an important role. At a competitor in the Gallery shopping center, polite consultants generously demonstrate products, and there are always plenty of buyers there.
An ordinary online perfume and cosmetics store, spacious, testers are almost all available. You can safely choose, no one imposes anything, they will offer maximum help, the staff is kind.
Consultants rarely come up, even if the room is empty. I wanted to buy mascara for one price (I said which one), but as a result, the price at the checkout was 2 times more expensive than I wanted. There are no price tags for all products
A great store where a huge number of cosmetics and perfume brands are sold and everything can be tested, which is very important. The consultants are friendly but unobtrusive, the guards are not annoying. Prices bite, but how else to maintain such stores?)) sometimes I buy there, sometimes I order in other places for 30% cheaper.In general, the store has been evoking only positive emotions for many years
We were at the store today. They chose toilet water. The saleswoman did not come up to us, they looked at it themselves. I accidentally took toilet water instead of the tester.
A man, a store employee, Karpovich Vladimir, if I'm not mistaken, called me a dumb-ass!! I wrote a complaint.
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Kat G.
Level 5 Local Expert
March 1, 2021
Kravt has changed a lot! There are many more brands. I was pleasantly surprised. It's nice that the consultants do not strangle with their questions and recommendations from the entrance, do not disturb. We had a very good time testing new products.