Overall good service. Carpets and rugs are well cleaned. They quickly and efficiently cleaned the fluff and made pillows, and the next day they took the order. The staff is not always friendly.
Excellent carpet cleaner. The carpets were not just dirty, but dead. The children did everything they could with them, and something was spilled and slimes and plasticine were not cleaned once. Nevertheless, a week later they brought us absolutely clean carpets, no smell or stains, the color is like in a new carpet. In addition, there is a carpet trimming service, which I used, it was cut to my size and swept just perfectly. Thank you for your hard work.
It's not the first time I've used this dry cleaner, but I've never seen such rudeness. The carpet was cleaned well on the front side, but on the back it was returned covered in wool and hair, (despite the fact that there are no animals in the house) to a calm question, What is it?! They said: well, what do you want synthetics - everything sticks, that I find fault and that next time you take it to another dry cleaner. That's customer focus.
Convenient location. I was surprised by the prices, which are quite affordable. I handed over the Brest carpet in bright colors, which I no longer believed that I would see in its original form. Thank you very much! I couldn't believe my eyes - the new one probably didn't look like that. Once again, many thanks to the staff for their conscientious work! I definitely recommend it.
Nothing special.
What they write is that the old carpet with a long pile was reanimated to an almost new state. Very doubtful. My carpet is not quite old and the pile is of medium length, it feels like it was just knocked out. It's good that the price is not expensive, it's not a shame.
The pillows were handed over , and the master got sick ( the pillows have been painted and there is no way to pick them up ) . Disgusting service in such situations!!!! (the administrator promised to resolve the issue)!!! We are waiting for a decision for the second week!!
The old and worn carpet, with a large pile, was resuscitated to an almost new state, although there was not much hope of success. Very nice prices. I recommend
Disgusting dry cleaning! Please be careful! After carpet cleaning, there was wool, sand, etc. There are spots left. In addition, 1 carpet was torn. How is this possible??? So why, excuse me, should I take it to the dry cleaners? The carpets have become much worse than they were before. The only thing is that they have become lighter. Wasted money (albeit small) and time. That's why the price is low, the quality of the service is appropriate!
I always clean carpets here. Good. They accept it quickly. Then the clean ones are given back in 10 days
See original · Русский
Show business's response
В
Вадим Тилльманн
Level 14 Local Expert
September 30, 2024
We cleaned the rug very efficiently, although initially they did not give out my order, but that's okay, the apartment was being renovated and the issued order lay peacefully on the balcony, then they called back, asked to drive up and exchange :), in general everything is fine, thank you for completing the order.
I have always often used the services of this dry cleaner - we were satisfied with the result. The last time I cleaned 2 small mats, everything is bad...The sand was falling... knocked out, shaken on the street after dry cleaning.....
It's just great, I wanted to buy a new carpet, but my husband decided to give the old one a chance. I'm so sorry now that I didn't take the photo before. That only he didn't have wood polish on him, and a little paint, I'm not talking about the yellow spots. You're just magicians. A big rescue. I am very glad that we have contacted you!
We constantly use the services of this BUREAU of GOOD OFFICES only. No complaints. The staff is courteous, the timing and quality are excellent. Thanks!
I would like to express my deep gratitude to the Carpet Cleaning team for the work done on our carpet. The carpet is many years old, it once hung proudly on the wall and decorated the living room, but for the last 20 years it has been lying underfoot in the country and has not even really stood out. The carpet was cleaned so that at least hang it on the wall again))) They knocked out kilograms of sand from it, when they took it away, I noticed that the carpet became noticeably lighter))) From now on, we will periodically bring you for regular cleaning, so as not to run to such a state) Thanks again, I'm your customer! Special thanks to Danuta Mechislavovna ;)
See original
3
Show business's response
Е.
Level 16 Local Expert
November 5, 2024
For an extremely reasonable price (20-25 rubles in 2022) Your carpet will be cleaned perfectly. I recommend. We use it all the time!!!
It is a pleasure to contact specialists. They do not promise much, but they have never failed. Although it seemed that the cat had done everything to replace the carpet :). And most importantly, the price of the work is acceptable.
I applied twice, I liked everything, the carpets were cleaned quite quickly and efficiently. I was pleased with the relatively inexpensive price for services. In general, I would recommend it!
Disgusting.
- Waste of time.
- Money thrown away.
- The arrival of the courier only when it is convenient for the organization, without compromise.
You are notified when the courier arrives, and no one is interested in whether someone is at home or not.
- After the carpets were delivered after the dry cleaning, it turned out that the dry cleaning was not carried out (there are hairs and small debris on the carpets that were before the dry cleaning, and actually for what the dry cleaning was ordered). Even if something was done with carpets, the result remained exactly the same as it was before the dry cleaning.
- The carpets were delivered packed in a plastic bag, the lack of dry cleaning was revealed after unpacking and after the courier quickly left.
- The pile on the carpets was crushed and remained.
- Payment is made before dry cleaning, apparently because few people agree to pay for such dry cleaning.
The impressions are extremely negative.
Everything is super, and most importantly the price and quality.
The carpet was given away without dirt and smell.
I constantly use the company's services.
This is the most terrible carpet cleaner..
I left 4 bedside mats. Two were just shaken, and two were not even opened.
As soon as I twisted it, they gave it to me.
I unwound the house, and all the garbage fell down, plus there was a terrible stench..
Awful. Just tears in my eyes. As they took the dirty carpet, so they brought it. The smell is even worse. They returned it in a bag with an even worse smell than it was. I will write complaints to all authorities. It's not about the money, it's just a shame to the point of tears.
Since childhood, my parents and I have been taking carpets here for cleaning. An excellent result for minimal money has been preserved so far. Keep it up !
I use the services for the 3rd time. It so happened that the last carpet was very dirty with dirt and clogged with lint from the coat of the dog jackrassel (who knows this breed, he will understand). it seems to have been vacuumed, but it's not much use. I took it, cleaned it and the carpet became as new, and when ordering, they said they were tired when cleaning your carpet. I sincerely express my gratitude for all the work of your team. THANK YOU SO MUCH FOR YOUR HARD WORK!
We handed over the carpet for the second time, as the first one was done well. The second time, they decided to just shake it out, not even vacuum it. 80 rubles for the wind.
There are no queues, they were served quickly.The order was also completed quickly, even ahead of time, but at home they noticed that not everything was so good.
Carpets are cleaned quickly, reliably and efficiently. Probably the best quality work!!! after an unsuccessful cleaning in another office, they tried to justify THEIR low quality by referring to some technologies, but they still redid someone else's work by 10 * out of a possible 5*. THANK YOU, now I will definitely not look for anyone else, only to you (the order is taken), absolutely out of competition!!!!!
You can refresh the carpet, but it did not work out to remove the stains, either the stains are like that, or the chemistry is gentle, I am not an expert in this matter, but I was satisfied with the result, I applied more than once.
I've been using it for a very long time, probably more than 10 years. I can recommend it as a high-quality, real carpet cleaning. By the word real, I mean not just cleaning on the surface, but a well-washed carpet, so to speak! There have been no complaints over the years. They arrived, took it away and returned a clean, dry and pleasantly smelling carpet a week later. This is especially important if there are pets in the house (pet owners will understand what I mean)) Plus, the relatively low price and the possibility of a small carpet repair if necessary. In general, I like it!
I want to note the coherence of the work, the week was clearly said, everything is ready, acceptable prices. Good cleaning, I cleaned their carpets twice and I will contact them again.I recommend it!