I have two feelings.
Definitely, for me, this is the best Internet provider in Minsk. I've tried a lot, from the most famous to mobile operators. Space is the best for me! The Internet is always there, and that's the only good thing. There is almost always a stable signal. Only the speed is lame, but I do not know who it is not lame. Again, via Wi-Fi. Of course, I don't have any cables at home. In the 21st century, you only want to use wireless connections. Overall, I'm satisfied. If you make stable not only the connection itself, but also the declared speed (it is done via Wi-Fi), then it will be 5 stars. Plus, I like customer support!! This is generally top!!!
In any case, I'm staying with Space! But I'm waiting for improvements in speed over the wireless transmission type.
Nice cozy office.An electronic queue, with many operators serving customers.A high level of operator training, they answer and prompt you on setup and other issues.There are techs nearby. department, if you have more specialized questions.
The quality of the TV is not bad, the Internet is dumb for translators.
At the moment, I don't see a better alternative than Cosmos TV.While I'm staying on it, everything else in Minsk is an order of magnitude more inconvenient and worse.
Stable and fast Internet, suitable for work, games, and streaming where connection stability and minimal packet loss are important.
The service was fast, the engineer came on holiday, set everything up quickly, one modem was defective, he immediately replaced it with another, listened to all the necessary nuances and connected it to the right place. In general, I personally liked everything, for such a price, a very cool provider.
Stability, quality and speed.
Dignities: User-friendly application, reasonable monthly fee, stable Internet speed, fast support service.
Disadvantages: None
The best Internet provider at the moment in the Republic of Belarus, a convenient application. A responsive and fast support service that will help you at any time. The fastest Internet compared to similar providers.
I am writing this with gratitude, because starting from my call to the company, where everything was explained to me in detail, continuing with the master, who arrived on time, explained everything in great detail, and ending with a good Internet connection. There is also a very intuitive application interface + Cosmos TV was very pleased, with the ability to connect and watch various channels and programs even on a smartphone through the app, + the ability to rewind broadcasts that were broadcast days earlier. I even really liked the booklet, in which everything is clear and to the point. And I'm glad that there are a lot of "buns", and you'll find out which ones when you connect.
I have been using it for more than 2 years, the speed is stable (I have 150 Mbps) both to external and "internal" Internet, without subsidence. The price is adequate. The modem is given a normal one, with 5 GHz Wi-Fi. Accidents happen occasionally, but it's about the same as it was with Byfly. In general, I have no complaints, I can recommend it. There was no desire to change the provider back.
The only thing that bothers is that new customers are offered better conditions than the old ones, and such conditions (and even just new tariff plans, even if at full price) are not available to the old ones.
I have been using the services of this company since 2006. The quality of the services provided is excellent. Convenient location of the office in the city center. Technical support resolves issues promptly. Good luck and prosperity!
I've been using it for more than 3 years (there are pros and cons)
Dignities: Speed, user-friendly
application and the very operation of the Internet
Disadvantages: Sometimes the Internet lags (at night outside of those jobs), the cost of the Internet (although the standard price is acceptable), I wish there were more shares for old users
I have been using the Kosmos Telecom Internet provider for more than three years, excellent high-speed Internet, good communication quality, adequate price-performance ratio. I recommend it to everyone!
I would like to express my gratitude to Cosmos TV for stable and high-speed Internet. I have been using the services for more than two years, and during that time I have never regretted my choice.
What is especially pleasing:
High speed– the stated parameters fully correspond to reality, the pages load instantly.
Stable connection, high-quality tech.support, transparent tariffs.
I recommend Cosmos TV as a responsible and reliable Internet service provider.
Cosmos Telecom employees- simply cosmos 🙂 today it was necessary to quickly connect the Internet. Within 2 hours, everything was done in the best possible way, thanks to the competent advice of the call center operator Maxim and the impeccable work of the installer Oleg. The speed makes us happy!
I work at home remotely, the processes are critical. The Internet goes off at 1:40 p.m. today. I rebooted the modem, but nothing happened. I'm calling tech support. They say the head equipment is being rebooted, wait about half an hour. Almost 50 minutes pass and nothing happens. I'm calling again. They say wait another half hour. Seriously???!!! Should I explain this to partners and clients who have urgent payments?! Why can't you reboot your equipment at night? The 21st century is here! It's already 15.10, and there's still no Internet - it's a disaster for me! If you work remotely and you have critical processes, Space Travel is definitely not for you. All that remains for me is to change my provider and NOT RECOMMEND using the services of Space agencies to ANYONE. I would like to note that such "head equipment reboots" occur on a regular basis ((
Internet and TV are stable💃
Excellent Call Center staff
The craftsmen do everything neatly and quickly
It's a pleasure to deal with such a company. 👍
Thanks
this is the WORST Internet provider in Minsk.
first of all, the speed and ping are disgusting. they promise 300mb, but in fact you will see most of the 90mb.ping is also often wild.
There is NO technical support, they respond with standard phrases. The problem is not solved.
plus, tech support COMPLETELY forgets about customers.you will have a speed of 8mbs out of 300mbs, and NO ONE will come to you to sort it out in a week. that is, you are sitting and if you are a remoter, you will be almost without Internet.
plus they cheat with stocks.for the promotion, bring a friend and get 2 months for free. As a result, I brought a friend and they didn't give me anything.
I use the Internet via a causal cable. There are blackouts, but only when the electricity is turned off, otherwise the connection is fast and stable. I was able to get a fast and profitable tariff for the promotion along with a router with 5g Wi-Fi. The connection to your phone and laptop has increased significantly compared to regular Wi-Fi. It's nice to be warned by SMS that you need to top up your balance. The router and SMS messages are free. I only pay the subscription fee.
the worst Internet in my entire life, the worst tech support that deceives that "wait a second" and then blocks the number in all its offices and by a short number, the money paid for the Internet + installation service was reduced to nothing, that is, 10 rubles were spent, and instead the next day minus 0.66, and I gave them 20 rubles instead the tariff should suddenly be 30.90, 1 star only for a good installer, and I leave the rest with opportunities to improve the quality (technical support and Internet speed)
upd. the power supply was faulty, which caused the Internet to disappear
See original · Русский
Алексей Зиневич
Level 4 Local Expert
May 1
We have been using high-speed Internet and television from Kosmos Telecom in Minsk for seven years now: we are completely satisfied with the quality of the services provided) The Internet using Ethernet technology is always available and very fast, television pleases with a wide range of TV channels, professional and responsive technical support. We use it with pleasure and recommend it to everyone we know, keep it up!
An excellent team of employees, professionally and efficiently provide service, moreover, with an individual approach to each client! Thanks for the work!)
Convenient location of the office.I've been using it for a long time, and after moving to another area, I stayed using the services and didn't regret it. The speed does not drop in the evening, the PIN is excellent, everything is as stipulated in the tariff plan.
I thank the employee who came to connect the home Internet. Everything is fast and clear. He was very polite, explained everything, answered all questions. I'm happy with my job! Work order 927600
You can rely on this provider! I am always happy with a stable signal and high Internet speed. It is also very nice that the company does not forget about its subscribers – they regularly pamper them with bonuses and interesting promotions for both the "oldies" and those who have just joined. I recommend it!
The Internet stopped working in the evening. I called support. They said they knew about the problem. I asked when it would be fixed. They said they didn't know, but I could call tomorrow and maybe they'd tell me. Amazing quality of service.
New jokes
The Internet stopped working at six o'clock
They sent me an SMS (at least that's it):
«❗️Services have been suspended due to the accident. We apologize."
What does it mean? Will I have internet at all, or do I need to look for a new provider?
I've been using it for years. Excellent provider, stable, claimed Internet speed for adequate money.
Yes, there are problems when blunts occur, but restarting the router helps. In general, I am satisfied. For the money that Space TV + Internet speed offers, you can't find a better one.
I like everything. The speed is flying, the installation is fast and comfortable, the staff is pleasant! I recommend all my friends and acquaintances and relatives to install!
They were very pleasant, responsible, and courteous employees, and they explained it several times, especially Eugene, who helped us figure out our difficult situation. Thank you very much.
I have been using it for 10 years now, and all issues are resolved promptly if I contact the support service.
The signal quality corresponds to that specified in the tariff used.
Sometimes you have to wait when you call the support service, but there are no questions in general.
Positive: the speed of the Internet, the speed of response to problems, if any (I had a problem on the first day of connection, but then another master arrived and everything became fine), the cost of tariffs and the overall quality of service.
Cons: it doesn't seem to be
The master came, connected and configured everything quickly, and the speed is excellent. The super speed tariff is quite profitable because A1 doesn't have more than 100 Mbps and here you have 600
I switched from a1 to cosmos in April of the 24th year - the super speed tariff (600 Mbps), for a year of use only positive emotions, for all the time only once there was no Internet due to an accident, a1 had dozens of Internet and TV failures in a year. The speed is also much higher than that of a1 and for less money.
Connected via Docsis, there are periodic speed drawdowns up to ~300 Mbit/s. The craftsmen have visited more than once, they say everything is in order with the equipment, but drawdowns remain. For such a price, I am satisfied with the quality of service.
I have been using the services of the Kosmos-telecom operator for a long time. There are no complaints about the quality of services-this applies to TV and the Internet. They work flexibly, you can always negotiate discounts or some other goodies.
I am satisfied with the "Cosmos"! Stable Internet connection, the speed corresponds to the tariff, excellent technical support. The connection is fast. It would be great to see more stocks.
Kosmos TV's service engineer had previously called and arrived even earlier than the scheduled time, which was a pleasure. I connected everything quickly, checked it, and gave the required advice. I was satisfied with everything 👍🏻
We switched to this company and have never regretted it. When everyone was sitting without the Internet, we always have it. More than 5 devices are connected via Wi-Fi and there has not been a single failure! Thank you for the quality service!
Horror. The Internet does not match the speed even through a cable, I am generally silent about wi-fi. Whether it's the provider itself or the hardware, it's just ******
The ping is terrible (both over the wire and over Wi-Fi). It even gets to the point where it's impossible to watch YouTube on your phone. I will be changing the provider
Disgusting tech support. I just got through and immediately reset. Tariff fraud. Please be prepared that the cost of the tariff plan specified in the contract does not correspond to reality. They do not fulfill contractual obligations.
I have been using Kosmos-TV for more than 20 years. My husband and I are tired of everything-lots of TV channels, fast Internet and Wi-Fi, an adequate price for a package of services
Everything was done very quickly and well by a man, I don't know his name)
Everything is working fast and well.
Very high-speed Internet, I recommend it.
A good provider is probably the only one who doesn't cut the Internet, i.e. the speed is even higher than indicated in the tariff plan (which is nice). + Good new modems
The connection is wonderful - the master ran the cable perfectly and quickly in difficult conditions (old house + new renovation). I explained everything, told everything and showed it. The Internet is fast. Work order 906545
I would like to express my gratitude to the company's specialist for the work on connecting the second TV. the work is done professionally, the master is friendly and polite. thank you very much. order 887434.
The first provider who came to us, the quality of TV and Internet is at the same level, we have been using it for a very long time, and all issues are resolved quickly
Disgusting technical support, they constantly switch to each other. After describing the problem, they said that they could not help in any way and wished them a good day... I don't recommend it to anyone
They reacted to my complaint about the quality of the TV with lightning speed! We replaced the equipment and made a discount. Thank you for your hard work and patience.
I have been using this provider for more than 5 years, finally there was time and we terminated the contract.
Let's start with a limit of 20 megabits of outgoing speed due to the equipment installed in the house, the equipment has not changed in 5 years.
Very frequent failures, technical work, and in case of bad weather outside the window (rain, wind), the signal immediately deteriorates.
When connecting, they gave out a cable, I did not use it because there was no need, but when the need arose, it turned out that the cable was not working, the technical support said, "this is your problem." And when handing over the equipment, they demanded to hand over this cable (in order not to take the equipment home again before the arrival of the master, he paid 5 rubles on the spot for the initially non-working cable).