Constanta
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Псырцха
300 m
Similar places nearby
116 reviews
September 4
I do not recommend this hotel. We found the hotel on Instagram. Everything is clean, beautiful, and cozy in the pictures. But as often happens- expectation / reality.
My husband and I came from St. Petersburg by car. By the way, the hotel is located right by the road, it is noisy and if you go anywhere, you have to go directly along a busy highway..
upon arrival, no one met us, we had to go at random to look for the administrator, who first of all took the money for the entire period of stay and without showing anything, gave us the keys and sent us upstairs.
The road is long and of course we dreamed of settling into a beautiful room as soon as possible. (improved comfort) But instead of taking a shower and relaxing, we had to fix the shower because it was broken, wash the toilet, because apparently it is not customary in the hotel to put the room in order after previous guests, we had to clean up other people's hair and dust. There is an age-old spider web on the ceiling, which hangs in garlands on the ceiling. In general, everything in the room is far from the first freshness ... it's scary to step on the mats in the bathroom with your feet.. Because they look about 100 years old. They were probably white once, but now they are like an old shabby rag that has probably never been washed.
The bed is very uncomfortable, although it is large. My back hurts after sleeping . The mattress is stained yellow (it can be seen that it is old)
There is the same old piece of carpet on the floor. Dust and dirt are everywhere. Where does the price for the room come from? 7000 per day?! Are you serious? This is without breakfast and in the room, except for a dirty empty jug and a couple of the same glasses, you will not find anything..
And the cafe is a separate topic))
The only advantages are the location (by the sea) and the plants on the territory of the hotel.
The pool in life is much smaller than in the Instagram photo, and there is dirty water, which they tried to clean with chemicals for 3 days, but the water still remained cloudy, because it needs to be updated periodically.
Although the sea is nearby, it does not make you want to swim, because there is a drain right under the hotel 🤢
When we realized that the vacation was going downhill, that we couldn't even eat normally for 3 days, and we were also not ready to pay for such an attitude further, we approached the administrator, explained the situation, said that we were moving out and would like to refund the money we paid for a week's stay. Of course, in accordance with the law and their contract itself. Which states that in case of departure earlier, the amount for one day is charged as a penalty, they are obliged to return the rest. To which they laughed at us and said that they do not return anything to anyone and they do not have such a consumer protection law)) it's only in Russia that we have such wonderful laws))
In general, if you like to pay for garbage and a terrible attitude - well done))
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4
August 23
This hotel could easily get 5 stars if everything is washed up and the staff is intelligible.
The location of the hotel is not the best, far from the common beaches, but plus that there is a small beach (not equipped), they were allowed to take sun loungers there, had a good evening until they noticed how the sewage drains from different holes right to where we swam (but this is the norm for Abkhazia).
Parking for cars on someone else's territory with sliding gates, but the main thing is that there is.
They did not dare to climb into the pool, as it was filled with some kind of chemistry and was all muddy and covered in foam, although they chose this hotel precisely because of the pool. The pool is very small, it seemed much bigger in the photo.
In terms of cleanliness, there is also a place to strive, not disgusting, but dirty. There is garbage on the floor in the room, there was no cleaning in two days, even toilet paper was not brought. There was a hole in the floor. There are yellow spots on the bed linen (unpleasant)
According to the staff, it is also not clear who is responsible for what and who has what to ask. There is no reception, there is an administrator's table in the cafe, the administrator, she is a waiter, she is a bartender, she buys groceries as we understood, so when we settled in the cafe there was no one and the order was taken by a woman cook from the kitchen, who also does not know anything about drinks, payment and so on, but there are no complaints about her She does more than she should and cooks deliciously. We wanted to eat outdoors at the tables, but it didn't work out, because the tables are all covered in dirt and crumbs.
We left the hotel at night, there are no kettles or irons in the rooms. Therefore, they asked for a kettle to drink coffee at night and leave, to which they were refused by the administrator-bartender-waiter, it is impossible for fire safety, there is also nowhere to take boiling water at night, everything is closed and everyone is asleep. Then I decided to turn to some other woman who dealt with household issues such as towels, linen and so on, she gave us a kettle in the room (thanks and cheers).
In general, the hotel is not nasty and you can live there, but with its own characteristics, if there were a price of 3500-4000 rubles, then there would be no questions at all, but we paid 8000 per day, so against the background of other hotels where we were for less money, this hotel seemed to us the worst of all and at an inflated cost.
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2
1
September 5
Excellent hotel, very tasty food, just lick your fingers, tried almost everything, thank you to the chef you are super)Friendly hosts will tell you and give you a taste of their own wines)
The administrator of Milan, you are just a darling)
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