There are no advantages, we drove with great optimism, but we came across a boorish driver and a lying escort. Unpleasant aftertaste after a trip with this carrier . And then decide for yourself. I took a tour to Paris on August 19-20. I am very unhappy with the trip, namely the piggy attitude of the driver and the attendant. To begin with, breakfast at the hotel is included in the package. I was traveling with two children aged 16 and 10. They didn't give us breakfast. We went downstairs to the dining room, and the table was empty, from the word at all. Imagine how it is with children in this case without breakfast. On an empty stomach, get on the bus at 8 a.m. and wait for an opportunity to have a snack between the tour.But that's half the trouble. The eldest son did not feel well in the morning, we were delayed for 10 minutes, I went down to the bus with my younger son, took the seats, as the bus started moving. I inform the driver that the eldest son is suitable, but zero for weight. The bus goes on. Having not clarified the situation, the driver and my escort with my younger one begin to harass me. The entire passenger train stops the bus, I go out to meet my eldest son. The doors close behind me and the bus goes on with my youngest son. Can you imagine the condition of the youngest son? The bus stops, the accompanying Angela comes out with the words take your son. Excuse me, please, did I get into some kind of communal apartment? The impression was that they were working on quantity. In the end, the trip is ruined.And the driver and the escort did not even apologize for their piggy behavior.
Reading all the comments about the company on the Otzovik website, the first thing we thought about was that only dissatisfied people write reviews and we were not at all confused by the fact that there are literally 2 normal reviews.
We encountered this company 7 years ago, went on day trips and at that moment, we did not even see all the disadvantages, I hope, by the way, sincerely, that the organizer of this project will read this review, and at least think that after 7 years, who used this company again, we were shocked that I was for the first time in my life, I ride a poem and it is on Yandex feedback so that people can see and believe me, reviews are written not only by dissatisfied people, but also by dissatisfied people.
So my first wish is to let your guides sleep, they are exhausted, just like slaves and they have no desire to talk or communicate with tourists.Stop these bus extortions, include everything in the cost of the trip so that we sit down and go, listening to wonderful stories, and we hear into the microphone-Now we will collect money, we count half a day, we collect half a day.The result is 20 minutes of the story!You write on the website-150 € trip, what kind of collective farm are these last-minute tours, people have not been idiots for a long time and understand that a trip, especially a two-day trip for 50, is nonsense, this fine print on the site with a subscription and collecting money by a guide is simple...In Moscow, in any cafe,subway,bus, Wi-Fi is everywhere, why is there simply no Wi-Fi on the bus in Europe?
Apparently, we are not worthy of this with Russian sim cards.
And now to the main topic, we went on a wonderful trip, just amazing, as our guide says Baden-Baden, Schwarzwald, Strasbourg two days.It's just nonsense that the guide didn't really tell us anything for two days, nonsense that we stayed in Baden-Balen for three hours and it was with a thermal spring, and that we saw the Black Forest at night and early in the morning in a smoky hotel, and in Strasbourg we were just lucky and we didn't take a boat trip and took a walk...It's been like this for 3 hours, but those who took the ship walked for an hour.The girl was outraged that the site indicated a walk until 15.30, received a very detailed answer from the guide that he would not answer these questions, that's what a good guide he is, a smart girl.We pay him money, but he does not consider it necessary to answer.And yes, the epicness of this whole prehistory is that we took people from 5 cities after Dusildorf!And as a result, we spent a day to stop by and deliver...of course, in the latter city, people would say that we are so indignant, but we boarded the bus in Cologne at 7.30, and got off the bus in the evening, what kind of person came up with this at all, who is this master of logistics.Have you been to a hotel in the Black Forest, yes, of course it is inexpensive there and guide us, but what did you want...Yes, after 5 cities, we wanted 5 stars, you know, and no less.Thanks to the driver on this trip, by the way, about how drivers fly everywhere, a separate topic, they are poor, like the guides, they are tortured, they need to make it everywhere, all the points, how do they even agree to this horror.In general, when visiting the site and choosing trips, especially long-distance ones, please be careful, you want to save money, believe me, this is not for you.Have fun with yourself, and even more so with your guests, since in this company they only think about money, about how well tourists really don't care.And one more thing, there were people with us who were late to the meeting place at the appointed time, they were left at the last point...all the way back, the guide found out with their things where to take them and how.Please respect yourself and do not be fooled by a pig in a poke, and if you are going on this trip, be patient, do not ride on boxes, do not eat where the guide says))), etc.By the way, thanks to the only guide of the Central Committee, he tells us well, he read poetry to us just from the heart, but he was very tired...
The level of competence of the guide has decreased. On January 5, 2020, when traveling to Bruges, there was no headset, I had to run after the guide to hear at least something.
Excellent, interesting excursions. I traveled with them to different countries several times. I went the same way with another company. It turned out that the compass is much better and more interesting