The clinic is based on one veterinarian. If you didn't get to Artyom, write to him. Not competent specialists. Moreover, they see that the dog is bending over and they don't care. They walk, communicate, take turns to get their claws clipped, etc..And the animal is dying and suffering. We didn't go to Art once. An excellent specialist. He knows how to make the correct diagnosis.Prescribes competent treatment, which always helps. Before taking the animal there, call, find out the presence of Artyom. Otherwise, it's pain and wasted money and, most importantly, lost time. There are no good vet clinics in the area. We need to take you to Vitebsk if your friend is dear to you.
Sooooo saddened that I was disappointed in the staff of the clinic.
And this is not the first time.
Initially, in April, I applied without an appointment, urgently, a fractured jaw in a pet.
We waited an hour. Then, before taking an X-ray, they passed tests, did an ultrasound, etc. to prepare for surgery (installing a plate on the jaw), then after the X-ray the verdict: the jaw is narrow, there is no way to fix the plate.... I understand. But the question is: why we went through so many tests and ultrasounds, paid 200 or more, I no longer remember. To leave with nothing. Let it grow together by itself.
The result: nerves, worry, expectation, money thrown away.
That is, on worries about the health of the pet, pulling money.
Time has passed. I think, but maybe at that time it happened because of the workload of the staff, they did not figure out the sequence of actions due to circumstances.
I signed up for brushing my teeth and removing the rest of the tooth after the fracture.
I arrived in advance. I was expecting it. 5 minutes before the appointed time, we were admitted: they gave us a soporific injection, agreed that we would not use anesthesia. The dog began to fall asleep, but the doctor left us and went to serve those who were late for an appointment for half an hour (moreover, there was just a puppy for examination and receiving some kind of prize). My dog is sleeping, I understand that the injection time is limited.
I'm going to ask you to take care of us (logically: let the latecomers wait), I'm being fed now, now. As a result, 15 minutes pass and only then, we begin the cleaning procedure. Bottom line: sabakena, of course, begins to wake up during cleaning.
I'm all on edge.
When they finish, they tell us: everything is fine. I ask a question: the tooth fragment was removed (discussed before). As a result, she did not see him, and did not remember about it at all.
And he pulls it out already in front of me, when the dog departs from the injection.
Well, my opinion is not attentiveness, irresponsibility, the doctor does not prioritize what and who should be taken care of first of all from pets. Although they try to be attentive and understanding in words.
But in fact it is not so.
Dear Gennady Petrovich, please train the staff in prioritizing service and attentiveness. So that they do not just listen, but hear what the owners are saying about the health of their pets, because they themselves cannot voice it.
Of the many veterinary clinics in the city, this one was chosen. The doctors are qualified, they treated animals in it more than once, the clinic room is quite spacious, you can also buy drugs and medicinal feeds there (prices are quite affordable).