Tires are not expensive, the variety and availability are pleasing.On-site tire service is of high quality.The only disadvantage is that they did not put the old tires in packages, I had to do it myself.
I found a wheelset on the Onliner. On Saturday, October 23, I chose winter tires Hankook Dynapro I*cept X RW10 215/60R17 96T and Alloy wheels Carwel Centaur 17x7" 5x114.3mm DIA 66.1mm ET 40mm S. Before ordering, I called and clarified the availability of the selected product. The availability was confirmed, all questions were answered politely. I made an order through the mobile version of the site (the computer version of the site did not work). The call center operator confirmed my order and recorded it for tire fitting: "We will bring the tires to Minsk, the order will be completed and delivered to the tire fitting at the appointed time. Tire installation will take 30 minutes."
On the eve of the appointed day for tire repair, the same call center operator called me and informed me that there was some kind of error on the site and the tires would be labeled as Hankook Winter I*cept iZ2 W616 215/60R17 96T: "These are the same tires, they come at the same price." On my own, I found out how the W616 model differs from the RW10, in addition, it turned out that the W616 is cheaper than the RW10. In response to these arguments of mine, Kolesoplus offered me the W616 model "at a discount". In the same conversation, they confirmed my appointment for tire service (for Wednesday, October 27), and also that tires and wheels will already be delivered to Karvata 79 (where I signed up).
The next day at the tire shop, after I paid for the entire order, it turned out that the tires and wheels had not yet been delivered from the warehouse. Then I also need tire pressure sensors (why not find out in advance?). But it's not scary, it's necessary, so it's necessary – I paid. And then even worse: they brought discs that don't fit me in size. And the whole further process - a refund, a search for replacement discs (they never found it), tire fitting of new tires on my discs – all together took a lot of time. As a result, I did not spend 30 minutes on tire repair, as promised, but 1.5 hours. And she left without new discs (although the order was made 5 days earlier).
In fairness, I note that the manager at Karvata 79 did his best. Everything was very polite. As an apology for such misunderstandings, I had a tire fitting on my discs done for free. It just left an unpleasant residue from so many "inconsistencies".
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Михаил Половец
Level 8 Local Expert
July 11, 2023
Polite and intelligent staff at the reception. We looked at the defect on the tire after hitting the curb (it turned out to be insignificant and purely visual), consulted. As a result, I didn't have to do anything. I am very pleased with the communication with the master.
The importer of excellent tire manufacturers in Belarus, so the price is very good. Warranty, many types of payment. Tire fitting is on site, I first did it here when I bought BFGoodrich tires from them, I have never had such balancing so that the car goes without vibrations right at any speed. In the summer, I switched to a larger wheel size, balanced in a couple of places, but somehow it still beats, I thought the rubber was curved. I stopped by the guys at K +, did it, said there was a good imbalance on the pair, left and again everything is clear at any speed. Now only to them. Thank you very much.
Briefly! Good prices, it's nice to contact this company,good guys work,professionals in their field,quickly and efficiently,buying tires on the spot and changed them for free,thank you!
The staff who are at the reception, unlike the tire installers themselves, is slow, there is a lot of red tape with paperwork.Otherwise, everything is fine.
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Сергей
Level 7 Local Expert
May 26, 2022
Very cool guys. A friendly employee in the office.
On Saturday at 19:00, we picked up the rubber and made a tire service. Quickly, efficiently.
I recommend
Responsive staff, competent managers. I was pleased with the large playground. There is enough space for three trucks and a dozen cars. They work fast. Cash and non-cash payment. I liked everything. It's a great place.
I ordered a set of winter tires. Everything is fast and clear. But, two tires came with deformation defects from improper storage. In simple words, they put a known marriage to the client. Fortunately, the money was returned, and thanks for that. But the order is essentially not fulfilled .
I liked it! The service is excellent! Polite staff, was at the peak. I have not encountered a warranty case! Maybe I'll change my mind after that. And now 👍👍👍