I didn't like everything very much, starting with the reception, the rude girl bickers, the waiters don't serve separately at breakfast, everything is dirty in the suite, there are no basic things, i.e. a kettle, cups, tea leaves, the phone is not working, the shower is dirty, they wanted to iron things, they said to go to the laundress, but the girl allegedly took the day off, had to With a heavy sediment, I went to another hotel, suite 55000, junior suite 45000, I did not see any difference. In general, I do not advise you to go there, there is a more modest, more cozy and cleaner hotel

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Христина Гуменная

Level 7 Local Expert

We stayed at this hotel while passing through, arrived late in the evening. They asked for an additional set of bed linen, they told us that there were no sheets, there was only a blanket and a pillow. Overall, the hotel looks good, but the room could have been cleaned better for the price. There were black women's hair everywhere, stains on the couch and on the bedspread, the shower ran from all the cracks, the harness of the robe was torn off, the only thing I liked was a delicious breakfast. We also admit our inattention, but also the administrator, who took the passport to check in to scan and was not returned, upon returning to Russia had to invent how to return it and bring it home, even though a hotel employee went to a meeting here and did everything. I am attaching a photo of the room.

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Koktem Grand

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68 reviews