We stayed at this hotel while passing through, arrived late in the evening. They asked for an additional set of bed linen, they told us that there were no sheets, there was only a blanket and a pillow. Overall, the hotel looks good, but the room could have been cleaned better for the price. There were black women's hair everywhere, stains on the couch and on the bedspread, the shower ran from all the cracks, the harness of the robe was torn off, the only thing I liked was a delicious breakfast. We also admit our inattention, but also the administrator, who took the passport to check in to scan and was not returned, upon returning to Russia had to invent how to return it and bring it home, even though a hotel employee went to a meeting here and did everything. I am attaching a photo of the room.

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Айжан Оспанова

Level 4 Local Expert

Convenient location, convenient entrances to the hotel, ample Parking, gorgeous view from the window. Polite staff. The room was cleaned every day. The breakfasts are good, I do not understand the negative reviews about breakfast, for me it is enough, there are porridges and egg dishes, Salads, pastries, vegetables, fruits, even berries.

See original · Русский

Koktem Grand

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60 reviews