Why are you withdrawing money from the card if I'm sitting at home and not taking the bus anywhere?! Who will return the money to me?? Today, 1000 tenge was withdrawn, it was withdrawn every half hour. What kind of lawlessness is this??!!!

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Жанна М.

Level 3 Local Expert

Hello, can I find out the opening hours of your call center? Today I called for an hour, on the other end of the phone there was a recording "All operators are busy, we will definitely answer you, thank you for your patience ....." so for an hour. How can I contact you?

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Елена Киселева

Level 2 Local Expert

There have been times when you want to top up your card, but the application writes: Wait for the previous receipt. You can't drop it off, but there's no money on the card.

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Kokshe Bus Tolem

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