At the beginning of the month, we bought a new car at a car dealership on Levoberezhnaya Street, a normal salon, large, but the head is clearly not from Donetsk or he is not at his workplace, not a single sign or pointer, some of the letters in the name do not work, they generally wanted to go to Rostov, but Alexander Glushko's manager told how many pitfalls and tricks and fraudsters work in the automobile business of the city of Rostov.
Alexander Alexandrovich did not impose a car, did not follow on his heels, clearly gave time to think about everything, suggested where to look at the review of cars, did not even offer his phone number, did not bother with calls, like many managers!
Two days later we bought a car in this salon that was available
A competent, tactful, purposeful and most importantly specific manager, Alexander, told everything, answered all questions, consulted the service, of course there are not such polite and pleasant specialists (they do not even greet)
I definitely recommend Alexander! 5 out of 5
A car dealership for a solid three. The management clearly does not follow him and most likely they are just trying to save as much as possible and invest in development
There is no UAZ warranty service.there were problems with the electrics.the car stood for 4 days and did not help in any way.the calls are answered, they say the master will call back, but this should not be.A request to talk to the management should be refused.as a result, they called and said the car was in disassembled condition, upon arrival at the service it turned out that the master was missing and the car was not engaged in everything was in its original condition.and in addition, during the parking in Klyuch avto Donetsk, the oil seal of the front axle leaked, which of course was not during the transfer!!!disgusting and neglectful attitude to their work.
I would like to EXPRESS MY GRATITUDE to Alexander Glushko, manager of the Klyuch Auto Donetsk salon, for his kindness and attentive attitude to customers. After talking with him, we immediately decided on the choice of a car in 10 minutes and the mood lifted.
I recommend it!
I hope in a year or two I will come to you again for a new car
You always have great customers
Everything is great, the collective is excellent, any small question has a single answer, everything is great, Daria helped me, special thanks to her, her boss, I don't know the name (I'm sorry I forgot) He also treats me with understanding, I'm delighted, just well done!!!!!!Thank you all, and business development,,,super,class,,,,,
The interior is good, the managers are on fire, but I can't change the oil at all, the masters don't know how to check the oil in the automatic box, they didn't check the candles, they were afraid to even look at the electric coupling of the rear axle, you can't change your consumables, etc. ROSTOV is better dissatisfied. oil is poured from barrels, in a conversation with the masters, I realized that they do not know the difference in front-wheel drive and full-wheel drive engines!!!!
We've been looking for a car for half a year, we couldn't decide on a choice. We arrived at the Klyuch Auto Donetsk car dealership, the guys managers helped to pick up a car to your liking. And the color and configuration. Thank you very much for your attention. Satisfied all the whims. We recommend it.
A multi-brand car dealership. The service is at a high level. The managers approached the task professionally. We carried out good pre-sale preparation, made a discount on the car and additionally made a discount on Trade-in! I recommend it to anyone who is interested in buying a new car. There are no comments on the service. I put the car in service, got a discount on maintenance. All services are at a high level in one hand, so to speak!)
This is not a car dealership, but a complete bottom!!! Managers are not competent in most matters, they can only sell noodles convincingly to fools. They can't tell you specifically about the car, when buying a car, there was probably 100 grams of gasoline in the tank so that the buyer could only start after the purchase and not leave!!! Everything is done through one place!!
It's funny, having traveled to a large Russian Federation, you think that this is the same as in the Russian Federation, but... It turns out that this is different: there is human communication, and the sellers are competent, and the prices are normal. I highly recommend it, finally there is a place that begins to catch up with Rostov and Krasnodar in its work, and if you take the Key of the car of the Russian Federation, then it has been a long time to overtake)) Good luck guys, Artyom especially to you: the spool is small and expensive))
There are only positive emotions from the car dealership. Polite and competent staff, a decent choice of cars. I would especially like to mention and thank Eugene for his professionalism and patience) I wish you success and prosperity!
It was necessary to repair the box, they said they were doing it!! As a result, they made a diagnosis of a blunder, then they say "NOOOO, WE do not repair the box"!!! Terrible service, wasted time and money.
The interior is excellent, but before buying a car, the car should be checked very carefully.
But in general, the staff is very professional, solving issues at a fairly professional level
We would like to express our sincere gratitude to sales manager Evgeny Deryabin for his competence, kindness, patience and patience in communicating with us.Buying a car is a serious matter, but it brought us only pleasant impressions.Many thanks to the salon management, the credit department and all employees!!!
The salon is clean and cozy.
A large selection of cars, domestic and Chinese. There are used cars.
The managers are friendly.
It is possible to buy on credit and exchange your car.
The most terrible service. When replacing the clutch, the wires were closed, apparently, several devices failed, while the car was with them, this was proven. I came to sort it out, paid for those.the sink. They picked at something, not allowing me to the car so that I wouldn't see it, they sentenced my electrician, saying that she burned herself. As a result, my damage is more than 8000rubles for burned equipment. Not letting them near the car during the "repair", they argued this with the rules of the service. In accordance with Paragraph 31, Government Decree 290, I asked for a TB log, in which I was ready to sign, to allow me into the Remand zone, in response, the Manager refused and left.
I contacted you by phone, I was not satisfied with the level of service.
I got a call back 3 days after the request and I did not receive a detailed answer to my questions.
We drove the car to the anti-corrosion treatment of the bottom. Nice guys. Everything was explained and shown. We answered all the questions. Perhaps I will add to the review over time.
I bought an Omoda C5. I am happy with the price and the gifts too. Thanks to everyone who took part in this exciting process. I wish you good luck and prosperity
The car dealership left a pleasant impression, a lot of cars are available, which is very important in the current conditions! The manager explained everything clearly, unlike the second car dealership in Donetsk, where they did not even deign to leave. The only thing I would like the prices to be the same as in the Russian Federation, as far as I know, at least Lada cars are not subject to customs clearance, but I may be wrong. PS. Avtovaz was interested in commercial transport.