Terrible service. Firstly, there are no phone numbers to call the master to the workplace, because I waited for him for 40 minutes, although it was about 10.30 in the morning. It turned out that he was having a nice conversation with another saleswoman in the next department.
Secondly, he did not greet me, but was rude with the phrase: - what am I doing here? (I repeat, it was during the working hours of this workshop!)
Thirdly, the payment was in cash, because there is no terminal. The work cost 9p., the master said 10p. I drew his attention to the price list, to which, with a dissatisfied face, he gave me the change with the phrase: - you might not have asked for change anymore.
Fourthly, the duplicate that he made for me did not fit. I had to look for another workshop. Because I didn't really want to go there and listen to dissatisfaction with myself.
Excellent craftsman! I helped with a clumsily made auto key, told how it should be and what the problem was, joked and was generally very pleasant to communicate with :) it is thanks to such people that faith in humanity returns)
A good master, quickly and efficiently completed the work, a fairly reasonable price and a good mood for the day, the main thing is not expensive at all.
I am pleasantly surprised by the quality of the work, this is not the first time I have applied. The range of services is also on the level, the master works quickly and efficiently.
The service at Zhukova 44 is at the level, the prices are adequate, master Kirill is an expert in his business and work. As a customer, I am satisfied. I recommend.
They do it quickly, quickly and efficiently, and the master also raised the mood, so they laughed in a simple way. I was pleasantly surprised by the workshop in which the craftsmen have hands!
We did everything quickly and efficiently!) The employee is polite; it is clear that he is a professional.
See original · Русский
1
Show business's response
В
Вероника Добрынина
Level 3 Local Expert
October 12, 2024
The best master. Fast, high-quality and fun. The master was on the positive side, he raised the mood not badly. And he can give advice and tell you something, but at the same time doing the job with a bang. The key fit perfectly. Now I will only go here for keys and mood))
In general, I will support many previous speakers) The young man did not bother to say hello, with a dissatisfied face he said: "Nah, we do not make such keys, change your lock to a normal one"
Although the key was from an ordinary disk lock as in the photo)
The young man who is sitting in the booth first took up the work of getting the key. But then he refused when I said I needed a check.
See original · Русский
1
1
Violetta Koltan
Level 11 Local Expert
November 20, 2024
I got on some inadequate employee, asked if he could make an additional hole in the belt, he started shouting - "what will I do to you, some kind of Chinese *obscene speech*, which I will throw in the trash in a minute because he can't do anything normally?"
I don't know if this is the norm communication or I'm lucky, but it's better not to approach this employee
A wonderful company, friendly staff did everything quickly and accurately
. I did it in many places of this company. I liked the OUTLET store on zhukogo 44 the most
The other day, my wife and I stopped by to make a spare car key. After asking the master if it was possible to make this key, the imperturbable face said NO!!! Having asked why, the ingenious answer was "I don't want to, I'm already tired today" although it was about 6.30 pm. My suggestion is to make a working day in this office from 10.00 to 16.00 it is not good to overdo it, it is harmful to health.
See original · Русский
4
1
Павел Дашкевич
Level 20 Local Expert
February 24
Good afternoon. On 24.02.2025, I asked a question to the service center at 44 Zhukov Avenue in Minsk and received an unacceptable answer that offends my honor and dignity. I ask the managers to respond to this review, which is not the only negative one, and take action.
A disgusting place with the same service. They came up to make a key, a person is sitting not reacting to the word at all. Reluctantly raising his head with indignation, "I'm busy, can't I see?".
Excuse me, is this the level of service? You can put up a sign about your employment, and not be outraged that people came up to get services for THEIR money.
To drive such workers to the labor exchange.
The master hates his job as much as possible, he does everything reluctantly. Neither hello, nor goodbye. I do not advise you to make keys here, it is expensive and rude.
I only do it with these guys. Everything is at the highest level. Always clearly, quickly. The guys are friendly, if they can't do something, they will recommend where to go or drive to their other point.
See original
2
5
Show business's response
Д
Дмитрий Р.
Level 4 Local Expert
October 25, 2023
They could not even make a duplicate of a simple key from the roller from the third time. The money was returned, the time spent cannot be returned. In another place, they made it twice cheaper and the first time
The prices are normal, they were done promptly. Only for me, the minus is that there is no terminal. However, there are enough ATMs in this shopping center, but still these are unnecessary gestures.