I want to share my positive experience of cooperation with the company Klimat24!
I recently purchased a Ferrum brand air conditioner, and I remain completely delighted with the quality of both the equipment itself and the service. The company manager was very attentive to my needs and helped me choose the right model, explaining all the advantages and technical characteristics. His professionalism and friendliness were really impressive!
The installers also worked at the highest level. They arrived at the appointed time, everything was done quickly and neatly, leaving no traces of work behind. It turned out to be very neat and aesthetically pleasing!
The service was at the highest level at all stages – from consultation to installation. Now my Ferrum air conditioner pleases me with its work, and I can confidently recommend Climat24 to anyone who plans to purchase climate control equipment. Many thanks to the team for the excellent work!
I bought 2 air conditioners. At the stage of ordering and purchasing, a pleasant manager, everything is clear according to the agreements. The installation is generally hassle-free. But that's where all the advantages end. A year has passed after installation, so that the 7-year warranty works , the mandatory annual scheduled maintenance (I agree, it is necessary), a total of 200 rubles for 2 devices , here too quickly. But, it seems that when you earn money, the service and sale are carried out quickly , but when questions about the warranty begin, you automatically find yourself on some kind of blacklist. A defective control board of one of the air conditioners was detected, and the board was removed. They assured me that it would be for a week. Result :
For 34 days, often in 30+ degree heat, I was left without one of the devices. After several attempts to get in touch, and the deadlines were repeatedly postponed, the master arrived, replaced the board, this did not solve the problem. The air conditioner, namely the board, emits a high-frequency whistle. When I was there, he called the manager, sent a video , the manager assured that the device, namely the indoor unit, would be replaced, they would contact within a week. 2 more weeks have passed, it is impossible to get through by phone to the customer service, there is zero feedback. Judging by the website, devices of this model are actively sold and are available. I am disappointed with the service and the so-called warranty. Apparently, the issue will have to be resolved in the legal field.
Great company. All the work from my call to the installation of the air conditioner was clear, fast, without unnecessary movements and words. Olga's manager professionally selected the air conditioner I needed, advised me about its functions and operation. The masters arrived on time, as agreed. The installation was quick and professional (it is clear that people are not amateurs in this business). Excellent organization. Success, prosperity and good customers.
A wonderful reliable company!
At the stage of choosing an air conditioner
and the manager Olga Tkacheva helped me a lot in obtaining an interest-free loan.
I have a disabled mother lying in my arms.The situation is so complicated, and considering the heat and the last floor, it's just exhausting!
Olga found a "window" for my mother and me, and we were very quickly installed an air conditioner, almost saved!(it took literally 2 days from the moment I called the company to the moment of installation!)
The masters did the work quickly, clearly and accurately.They didn't leave any dirt behind.
And my mom and I were happy!We were literally saved from the heat!
But! Soon our happiness was overshadowed by neighbors' complaints that it was unpleasant for the neighbors on the floors below to see water dripping from above, although neither the windows nor the window sills were touched by water even close!(the craftsmen made a rather long drainage tube)
I called the company and told them about the current situation.
Manager Alexander made an application very quickly and master Nikita, who came to us, corrected the situation in half an hour!
Now my neighbors do not see the drops falling to the ground, because the condensate has been removed into the apartment.This is very difficult for us!
Thanks to everyone who helped us!
Managers Olga and Alexander, master Nikita, and two masters who installed the air conditioner!
Prosperity to the Climate 24 company, and every success to the employees in their work and life!
Thank you very much!
I want to share my experience of working with the Climat24 company, which turned out to be extremely positive!
Recently, I decided to install an air conditioner in my apartment and contacted Climat24 on the recommendation of friends. From the very beginning, the interaction was at the highest level: manager Daria listened carefully to my wishes and suggested several suitable models. She explained all the details and features that helped me make the right choice.
When it came time to install the air conditioner, the installation team was just great! They arrived on time, worked quickly, but very carefully. After the installation was completed, they cleaned everything up and even explained how to use the device correctly. I was pleasantly impressed by their professionalism and attention to detail.
As for the air conditioner itself, it works flawlessly! I enjoy the comfortable temperature in the apartment, and now even the hottest days are not scary for me.
In general, I was very pleased with the cooperation with Climat24 and I will recommend this company to my friends. Thank you for the excellent service and high-quality products!
Our company contacted the organization Klimat24.bel in order to select an air conditioner for the premises of a wholesale warehouse with the possibility of its further delivery with installation. To solve this problem, Yuri Kravchenko, a specialist of the organization, contacted us. After discussing the requirements of our organization, the specialist also contacted the warehouse staff to clarify the needs of the company's employees on site. During the discussion, it was found out that employees need not only cooling in the summer, but also heating in the winter, due to frequent interruptions in heat supply. Thanks to the professionalism and scrupulousness in the work of the Climat24.bel specialist, it was possible to choose equipment that accurately meets the needs of the company's employees. In addition, the specialist explained the specifics of the operation of this equipment. The installation of the equipment was carried out exactly on time, which was previously discussed before the conclusion of the contract.
The company expresses its deep gratitude to the organization Klimat24.bel, in particular to the specialist Yuri Kravchenko for the services rendered, assistance in solving issues arising during installation, for organizing clearly and clearly structured work.
I knew about the company for a long time, saw their Instagram page and a nice promotion for the air conditioner. I called, manager Natalia answered all my questions, helped me choose, and most importantly offered the nearest window for installation. On the appointed day and time, they called me and arrived exactly on time. The guys did everything quickly, efficiently, explained everything and answered all your questions. A great team, it's a pleasure to work with such companies where there is a good attitude towards customers!!!! I have saved my contacts, I will recommend it. Thank you for your work)
Thank you to the company "Klimat24.bel"! We installed the air conditioner before the start of the season, in May. I am writing a review now, after a while, having fully appreciated the advantages of the purchase.
So, I'll start with the fact that when the decision was made "we need an air conditioner", I left applications on the websites of several companies, but they called me back only from Klimat24.bel, which indicates customer orientation. Manager Konstantin advised me in detail. It took quite a long time before the installation (obtaining a permit, agreeing on a convenient date, etc.), but they did not forget about me, we were in touch, all issues were resolved quickly and professionally. Even the nuances that arose on the day of installation were immediately settled.
Special thanks to the installation team, they worked perfectly. The air conditioner was installed and put into operation, and the workers carefully cleaned up after themselves.
We were very satisfied with the purchase, the model of the air conditioner fully meets our wishes. I was worried about the noise from the external unit, but it works quietly and does not interfere with the neighbors at all.
In the summer of 2024, we fully appreciated how much easier it is to tolerate the heat when an air conditioner is installed at home. In August and September, he "rested", but now it's his time again. I write a review by turning on the heating mode and enjoying the warmth. Now, in the off-season, until they give us central heating, we will be comfortable at home!
Thank you very much, Climat24.bel, I will definitely recommend you.
Thanks to the company for the excellent work. The air conditioner turned out to be much cheaper than in other companies. Consultant Sergey explained everything about the device, very patient and pleasant in communication. The installer in the city of Vitebsk is also a fairy tale. Everything is installed dust-free and fast. Thanks!
The company was contacted on the advice of friends. Reasonable prices, a wide range of equipment for any purse. High-quality, fast installation and service. Recommend👍
Hello everyone. I ordered two air conditioners in klimate24 at different times. I bought into a 7-year warranty. The first air conditioner was installed for 5 hours. It took a long time, but in fact it was good in the end, if compared with the installation of the second air conditioner. The second air conditioner was installed by another team at another time. It was delivered quickly in 2 hours. But the outdoor unit was not hung on a level with the first one, i.e. it would have to be hung 15 cm lower. The view from the window is blocked. It seems a trifle, but the bandura is in front of your eyes every time you approach the window. I called the company, the advantage is only paid and it is unknown when.
I fully support the review of one of the clients, who wrote that the whole interest of the company lies in the sale of air conditioners, and with the installation of strain. I will order subsequent air conditioners from another company.
When you buy an air conditioner or order paid services, the company is interested in you. They will call, write in messengers, and be very active. God forbid you get into a warranty case.... Unfortunately, after buying a new brand of air conditioner a year ago, a new model, so praised by the sales manager, the compressor failed.. And this is where the company's services end and interest in you as a client disappears. You will spend a lot of time to get through to them, and if you are lucky and you get through from another number, they will apologize at most and promise to call back, but of course they will not. Warranty (that is, free service) from the company Climate 24. White is missing from the word at all. Think 10 times before you go for the slogans "7 years warranty". Most likely, this means that if a warranty event occurs, you will repair their air conditioner for 7 years... Sadness and shame..
We contacted the organization Klimat24 for the maintenance of air conditioners in considerable quantities, we did everything efficiently and quickly. The responsive master explained everything how to prolong life and how to use it correctly, the manager was constantly in touch and solved the slightest nuances that arose. I recommend it!
Their main goal is to sell you an air conditioner.
It is to sell it, because they do it too actively. Until you buy it, they call 100 times, even begin to bother you. After you have bought an air conditioner (but not from them, since it costs more from them than in stores) and sign up for installation, you are no longer of any interest to them.
They set a time at which they do not arrive, then another and again the same thing and so on several times. Then write on your website that you are not interested in installing without selling and there will be no questions. Why specify a service if you don't want to implement it? Do I need to persuade you to finally come and do it? It is better to turn to others
We would like to express our gratitude to Manager Sergey for the quality work provided! He spoke in detail about all the models of air conditioners and selected two air conditioners according to our wishes. The company was contacted on recommendation. We will also recommend it to our friends
The problem was initially, they took an air conditioner with a wifi system, it immediately began to turn on itself, I turned to consultants, I was fed breakfast, later I called service, they promised to replace the system due to an obvious marriage, as a result, now I can't reach them.When you need to sell you an air conditioner, everyone will be polite, they will call you several times, but as soon as the air conditioner is installed and something happens to it, take my word for it, you just won't get through to them!!!! As someone has already written here, there is a feeling that you have been blacklisted. Not one of the phones is not responding, the feedback just stops working.
The company has been carrying out maintenance of our air conditioners for the second year in a row.Competent, accurate, tactful specialists do their job without distracting or interfering with others. Pleasant prices, flexible approach, customer orientation.
UP "Kaliyspetstrans" recommends!
We contacted the Klimat24Bel company in the midst of the heat, when most of the companies providing air conditioning services refused us due to high demand or offered to use the services in the fall, and were pleasantly surprised by the quality and speed of services. Attentive and competent management, conscientious and courteous service master left the most positive impression and, most importantly, distracted the employees of our company for the minimum time to resolve this issue. WE RECOMMEND IT TO EVERYONE!
I ordered an inverter air conditioner on the klimat24bel website, delivered on the same day, installed at the cottage (110 km. from Minsk) on the appointed day, quickly, efficiently, professionally, without noise and dust. I liked everything very much, the company of development and prosperity, special thanks to the manager Sergey!!!
We would like to express our great gratitude to the masters of installing the air conditioner-namesakes Dmitry and Dmitry.The guys arrived on time in a good mood.We worked quickly and smoothly, everything was neat, explained and told everything, real professionals!
Nikitin family Minsk
Good afternoon.
We ordered an air conditioner maintenance service in Minsk. Everything was done by Climat24 quickly, efficiently and at a democratic price.
Thank you, we will contact and advise
I ordered the installation of a split system in one of the rooms of the apartment at the peak of the heat. I was pleasantly surprised by the quality of the service and services. We discussed split system options with manager Nikolai and after 4 days the split system was already installed, which I was incredibly glad about. The installation itself was very fast and professional, practically free of dust and dirt, since all work on drilling holes is carried out using a construction vacuum cleaner, all my wishes for the highway route, taking into account the minimization of damage to the house decoration, were taken into account. The air conditioner works properly in all modes. Many thanks to the company Klimat24 in the person of the manager Nikolai and the team of installers (who out of modesty wished to remain anonymous:-)) for the professionally and qualitatively rendered services, you are well done and keep it up! I'm thinking about installing a second air conditioner in the kitchen in autumn or winter.
UPD. In the next 5 months, 2 more split systems were installed in the apartment, now the entire apartment can be cooled in summer and heated in the off-season. I have no complaints about the quality of the equipment and installation work, everything was done at the highest level. Thanks for the discounts, as a regular customer)
I would like to express my gratitude to Natalia's manager, who patiently helped me choose an air conditioner.The installation service, 100% satisfied with the air conditioner, worked perfectly, everything was free of dust and debris.
This is the first time I have come across such an appeal: 3.10 I contacted klimat24.bel about choosing an air conditioner. Manager Evgenia suggested an option and created an application for 11.10.24 for the departure of the masters for consultation, and I clarified that we would wait, but 12.10 there would be a master for stretch ceilings and all questions about the placement of air conditioning units, wiring should be resolved 11.10. The masters should have contacted me 10.10 in the evening - this did not happen. Then they ignored my calls and messages. Guys, you let me down - this is not serious behavior.
I ordered the maintenance of the air conditioner. We wrote it down -we agreed after 2 weeks, On day X - I called myself , clarified whether everything was in force - they answered yes , do not worry - the master will come, BUT - no one came and did not call back .
The next day he called, told me - they apologized , they say there was a malfunction , they overwritten it a week later , on day X - he called, clarified whether everything was in force - they answered yes , do not worry - the master will arrive, later the master himself called back , specified the time, BUT --- no one came. The next day he called back , saying what was going on ? They say there was an overlap - let's rewrite you ..............
I HIGHLY DO NOT RECOMMEND IT - 3 WEEKS IN VAIN
There are no questions about the installation! The guys are great, they do everything quickly, neatly, cleanly! Super!
After that, the horror begins!!!!
About all the promises of the company about THAT, you can forget!!! Indifference and negligence -100%, they just didn't care about the customers!!! You can't get through for two weeks, if by some miracle you get through, the answer is one:
- the application has been accepted, they will contact you!
That's it!!!! Nobody messes with you, nobody cares about you!!!
A very negative company! Think carefully before applying here. The installer turned out to be a layman. I didn't warn you that everything would be so carelessly installed. It seems that what their air conditioner looks like from the outside they don't care about the word at all! When asked, tell me the last name of the installer, the answer was that this was top secret information. And they said why are you calling. The act has been signed by you. All. Then it's your problem. If you want to do it right, pay again! Think carefully before contacting them!
We put a Gree air conditioner for our parents, they are very satisfied with the air conditioner. The guys are working quickly, for which I would like to thank them!
I'm already planning to install an air conditioner for myself, so keep the brand!)
I definitely recommend this company. I bought an air conditioner in August 2024. Adequate and sociable managers. The air conditioner was installed 3 days after the application. The installers are also great, they managed it in an hour and a half. Everything was cleaned up, left clean. Well, the price is one of the best in the RB market.
I installed 2 split systems in different apartments .A worm.I am satisfied with the work of the managers.I am satisfied with the work of the masters twice.Everything is competent, tactful, professional and neat.Thanks!!!
I decided to install a split system in the apartment. Arriving at the office, a pleasant woman manager explained everything, showed, picked up the device. An air conditioner was delivered a day later. A week later, it turned out to be quickly installed. Thanks to the competent specialists for their work.
I decided to install an air conditioner in the house! I turned to the climat24 company, and I did not lose! I want to express my gratitude to manager Roman! They know their job perfectly well, and they are also sensitive to customers!
We bought an air conditioner with subsequent installation. As a result, the installation was postponed due to our fault due to the architect's refusal. For the second time we agreed in a month. As a result, a month later, on the evening of the previous day, the installer called back and agreed on the installation time. The next day, no one arrived. They said that the installer was ill. And they can put you at the end of the queue for another month. I understand everything, but not at the end of the queue
They installed an air conditioner in this company about two years ago, it started to cool badly, they called the company and explained the situation - and as a result, for more than two weeks there was complete silence and ignore, it was impossible to get through to them. But when they decided to buy an air conditioner, they immediately did everything, just to make money faster.
There is no service at all
We have been doing business with the company Climate 24. Bel for several years. This is professionalism, knowledge of your business and commitment. It is worth noting the clarity and interest of Roman Ignatushkin's manager in the result. Head of the GKO of JSC GIAP.
I thought about installing an air conditioner in the apartment. At work, I put it through another company, cooperation with which left, to put it mildly, not very good impressions.
I decided to cooperate with this company to install an air conditioner in the apartment, and I did not lose. Everything worked out from the moment of application, to installation.
Manager Konstantin selected the best option for my needs, answered all my 100,500 questions, put the equipment in reserve, waited until I received permission to install from the administration, and it took about 3 weeks.
The installation was carried out at a convenient time for me. The installation guys (two Dmitry) are great fellows. We did everything as quickly as possible (about 1.5 hours). They work very well together. During the installation, they answered my questions and took into account all my wishes. The whole installation process took place in a friendly atmosphere (we laughed and talked). They didn't leave a speck of dust behind. In general, I am 150% satisfied with the work of the entire company (and I am a very demanding client)). Nowadays it is extremely difficult to find high-quality service. I definitely recommend these guys.
Good afternoon. I want to share my feedback on the installation of air conditioners. We put 2 pieces on 10/14/2024. The manager and the guys are good. Only one negative remained. No one would have said about the defect if they hadn't seen it themselves when installing the double-glazed window. They said it did not affect the work, the price was not reduced. Almost 500 rubles. installing a single kinder.
When ordering an air conditioner, it was immediately agreed that the installation of the outdoor unit would be at a height of 7 meters. The manager said that there is no problem, we will bring the scaffolding. At the appointed time, no one arrived and a couple of minutes before their office closed, the manager called and said that they could not find the woods or someone allegedly took them and did not give them away. He said we could do it tomorrow at a convenient time. There is no feedback the next day either. The tubes are not lifted, I could only get through to the installer, who said that they would not be able to arrive at the agreed time.
as a result, two days in limbo, office numbers to which no one picks up the phone, a damaged reputation due to the lack of organization of work.
Sergey is a very good manager and specialist! I ordered an air conditioner, and we quickly found a common language. Good installers. After installation, everything was cleaned, everything was done well
Installed in July, a good and high-quality Ferrum air conditioner, all the stated options work. Thanks to the manager for his help in choosing an air conditioner.
I ordered two split systems with an interval of a week, the sellers and installers worked perfectly, we must pay tribute here, they did everything at the highest level and in the shortest possible time.
I am very pleased with the purchase of an air conditioner from this company. The service was at the highest level, and the manager Daria helped me choose the best option for my apartment. The air conditioner works flawlessly, creates comfort and saves electricity. I recommend these guys to anyone who wants to provide themselves with freshness and coolness on hellishly hot days!
They put air conditioners in the apartment. The installation was carried out disgracefully. The tubes were taken out to the wrong place, the blocks were hung up, that these tubes were all sticking out. After the appeal, promises have been fed for 4 months.
There has been no feedback for a week now! I can't enter a Russian phone number on the site , I wrote a letter to the mail-they promised to redirect it to the manager and silence again. Absolutely not interested in selling
I put gree 12 to my mother at about 17 years old. The master installer Sergey steered everything and did everything in the best possible way.
Then, in the summer, I installed a 7-piece Chinese in my bedroom. The installation is terrible, Sergei broke his arm then and two young men came. For 2.5 hours, they beat into the connection of the concrete slab fittings of the balcony (corner of the slab). A piece of the slab was chipped off from the outside. We arrived late, but before 19 pm. I felt sorry for the neighbors and I could easily get a fine. The management says that I had to prevent them...
They were installed with grief in half, when the plug was connected, the ground was simply bitten off. He asked to restore it. When connected, even closed. Then I disassembled the plug, and the ground, contacts, burned off and the grounding wire just touched the contact.
They no longer vacuum the system, but simply release a little gas to fill the empty system. It's probably faster this way...
they apologized for such a situation and, as compensation, offered a free one, without which their seven-year warranty is canceled. THEY ONLY WASHED THE INTERNAL UNIT WITH STEAM, NATURALLY DISASSEMBLING THE CASE. There was no washing with chemicals, no pressure measurement, as their manager sang.
That's why they call in the cold, I put the air conditioner on in the summer, they called for the first time after 1.5 years in winter, they spent it and now they call in winter. I ask you to spend IT in the summer, they threaten that they will withdraw from the warranty!
They charge 90p for that, and all they do is wash the indoor unit with steam and that's it!
The company was found via the Internet.
The air conditioners work well
Under the strict guidance of Natalia's manager, less than two weeks have passed from the moment of contacting the company to the installation of air conditioners.