My review is more about specific people. than about the company as a whole. I rented a motorcycle in this branch returning from a trip. I want to say a huge thank you to Ivan and Sergey, who accepted the cargo and packed it very efficiently. Very responsive guys and professionals in their field. I received the motorcycle in Moscow, it came without damage.
Too frequent delays have started and it would be fine for 1-2 days, but sorry for a week it's too much. As they said at the warehouse, until Astana collects 25 tons, there will be no shipment to Karaganda. So sorry, we are not going for free, we pay for the transportation of cargo. In December, I couldn't receive it from the 15th, I received it only on the 22nd. In January, there is a delivery on the 7th, today it is already the 12th, there is no cargo.
Good afternoon! We ordered delivery through this company from St. Petersburg to Karaganda. When opening the package, traces of nails were found on the furniture (due to the crate). We have compiled a letter of claim, attached photos and videos. A month has passed, there is no response and no refund! The company cannot answer clearly!
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B
boris
Level 8 Local Expert
December 19, 2023
I sent them to Moscow and back. And also in the Russian Federation for friends (Cheboksary). There are no complaints, everything is clear and convenient. No hemorrhoids, as with DHL. However, alas, there are international shipments, such as states that do not work here (and even more so in a Cheerful Federation)
The worst TC!!!! The cargo is delivered for a very long time, It is almost impossible to get through to the operator, they also do not give information!!!! It is better to contact another TC - saving time and nerves
I have repeatedly used the services of a transport company, there were no comments, they are delivered on time, everything is intact and safe, affordable prices.
With regard to the office in Karaganda itself, everything was also arranged. Adequate guys are working on the acceptance of the cargo, everything is fine on the paperwork, too. The office is conveniently located.
The shipment arrived a week ago, I still can't get it!!! Trub6 They take you to vacap and say wait. I have a delivery at my door. What do you charge money for!!! The most terrible company.
The price tag is humane, the staff in the office is sad and unfriendly, it feels like they are tired of working. Unlike their warehouse colleagues, they are cheerful and lively.
Disgusting company! The cargo has been carrying for a month from Russia, it was brought not to Karaganda but to Almaty. and by mistake. They returned to Astana. then back to Karaganda. They still haven't reported whether they delivered it or not! No number is responding!
We chose a company for the transportation of bulky cargo, we settled on this one because the prices were more attractive than the others. The delivery was carried out on time. Everything is done according to the contract
On the contrary, I always received parcels on time, only there is one small minus. I paid the seller the price of the goods + the amount for delivery, then when I needed to pick up, I paid again, but already TK Kit for delivery
I sent discs to a friend, quite an adequate company, which are few, and the price and service. Packed in a pallet board, everything arrived without any damage. Thank you for eating "WHALES")) I wish you to develop further!
I sent it to Kaliningrad for the first time. The deadlines have been met. Nothing was lost on the way.The refund system is working. in case of pickup from the warehouse, if there is an advance payment. Thanks to Keith!
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Anonymous review
October 26, 2015
I work with them because geography is important, there are complaints, but it's like everywhere else.