Of the good things, I can only mention the relatively low cost of shipping services. We used it twice, we were outraged from the very beginning that they asked to put a signature for the absence of claims even before you actually see your cargo. Like, if anything, you'll come back later... surely you can insist on a preliminary inspection, in which case you would have to trudge to the warehouse, then return to the office, located at a decent distance from each other. Well, this is the first one... Further, the wait for the search for your cargo in the warehouse, judging by my experience and the waiting time in the queue at the warehouse, is always long. They search for a very long time, as if they themselves do not know where they have what lies... At the second receipt, we had to wait in line at the office, although there are not a few reception windows, but not all of them work. In the office, the staff is polite and pleasant, in the warehouse - frozen and angry. Well, the apogee of my personal impressions was the appearance of my box, it contains children's things and toys as a gift from relatives, it left intact, but arrived with a huge rush from above and a little less from the side. Miraculously, nothing fell out, got lost or got dirty. From above, the gap looks like it was deliberately picked and rummaged inside... I didn't have enough time to go to the office to investigate the situation, the children were already tired of waiting in the car, but in general, in my opinion, the situation is quite outrageous.

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Бронислав А.

Level 7 Local Expert

Where to start . For the first time, we applied to TC Kit on the advice of a friend, allegedly the low cost of services. We sent the parcel from St. Petersburg to Minsk, the site showed the delivery time of 3 working days , i.e. it was sent on Wednesday, it should be in Minsk on Saturday, but alas, we managed to pick up the parcel, only on Tuesday the trace of the week, but come on, it became clear that there was no point in working with them. But fate decided to bring us together again. I needed rubber on a car, and a friend in St. Petersburg turned out to have it. Other TC have a ban on the transportation of rubber (combustible materials), and TC Kit turned out to have a Tire L tariff (at first the manager indicated the cost of 1900, then it became 3900 for PVZ). Well, I'll wait a week, I thought, because the site showed exactly this waiting period. The parcel was sent on October 30, along the route St. Petersburg-ORSHA (delivery on the site on November 6), a week passes, I call the manager and ask where my parcel is, and in response I receive information that it is in stock in Moscow and the site already shows that delivery has been postponed to November 11, there is a big weekend ahead, we will wait more a week, but it was not there, on the 11th the parcel did not arrive, and on the 12th it turned out to be a joke, a friend calls me and says that he received an SMS saying that the parcel was handed to me. I write to the manager on Wednesday, the 13th at 11 p.m. and ask where my parcel is, at 6 p.m., I receive an answer that it is in Minsk. In short, the tires were delivered on Saturday, the 16th, at 9 a.m. (although they dialed on Friday, said they would be at 8 a.m., sat and waited ...). As a result, we receive delivery of 4 tires from St. Petersburg- ORSHA for 18 days (parcels go faster from China). I do not advise you not to contact this TC, I strongly DO NOT RECOMMEND it, save your time and nerves.

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Алеся Гук

Level 2 Local Expert

I was waiting for delivery from Moscow to Vitebsk. Firstly, there are no Belarusian numbers or addresses in the forwarding receipt. I had to look for the Belarusian number and the address of the office in Minsk myself to find out where the parcel was. They told me that the parcel had arrived in Minsk, asked for the delivery address in Vitebsk and said that we had it the next day. The next day, I was informed that the driver's car had broken down, and when asked to send it by minibus or whatever else (the parcel was very urgent), I was told that they could not, that the driver had all the documents, and the driver was repairing at a service station (or tire shop) and could not leave. They said they would definitely bring it on Sunday (quote from the operator). No driver contacts, nothing is left. Sunday comes and nothing is brought. It's useless to call the office - they have a day off. As a result, I was deceived, due to the lack of a parcel, I suffered losses, since the contents of the parcel were necessary for work. I will never use the services of this company again.

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112 reviews