The service sucks completely.
There is a technique, in order to load and release the cargo with the help of punishment, the awesome staff who are sitting in the warehouse, not only are they not in solidarity, they also brazenly say load yourself manually. I don't recommend it at all. 👎👎👎
We ordered cargo transportation from Russia to Kyrgyzstan. There was a large load, a lot of fragile equipment (a system monitor, a large monitor, studio light, etc.). Everything arrived safe and sound, within the specified time frame. At the same time, my friend ordered the transportation of his belongings. The same story - the whole thing, everything is on time. Therefore, do not read nonsense in the reviews, but just pack the cargo well.
All positive reviews are false. I sent the parcel on January 29 to Krasnodar. They promised two or three weeks. The third MONTH is coming soon. And everyone pushes back the arrival time. They are being carried by hand on carts.
03.02.2023 we made an application in advance for BSHKEKB0110524756 on the TC website for picking up cargo on 07.02.2023 from contractors and delivery to Yekaterinburg. According to the partners, the cargo was taken only 17.02.2023. Further, the fate of the cargo is unknown. There is no information on the TC website, except for the submitted application. It is impossible to reach the branch in Bishkek. Messages in the messenger are not answered (although they have been read). We have been working with this company for a long time. Yes, there were all sorts of overlays, but we have never encountered such an outrage! The Kyrgyz partners are also dissatisfied with the work of the branch. We will consider changing the TC! We ask the management of the Shopping center to deal with this situation.
Never use this company if you want to wait for cargo from a distance of 250km
How long has it been....it seems like 14 days have passed, the operator says the same thing every day, the truck left today with your cargo, you can receive it tomorrow, the next day, he says, the truck left, specify tomorrow))) and when I call on Friday, he says: tomorrow afternoon, call me to clarify)) clowning, I have not met such trash, and the funniest thing is that when they sent us there they told us a couple of days)