We just arrived, tired, barely had time for lunch. The waiters, young people from Kyrgyzstan, Bekzat and Baktygul came up. They smile broadly, speak Russian perfectly, and do everything quickly. We really liked them. You don't have to strain your tongue, you sit, you rest. Beauty.
A good hotel, friendly staff, but sometimes they don't pour European drinks, they say they're out, but $1 changes everything. A good water park, delicious food, I would visit again.
Excellent hotel, clean and cozy, the main thing is new,excellent table, bars, separate underground passage to the sea, with the function of delivery by electric tram, water park, excellent pools, the staff is just great, ultra service,
Great hotel! We had a rest in August 2021, the hotel itself opened its doors in July 2021. New luxury rooms, everything is new, everything is clean. I am generally silent about the buffet, the eyes run away from the variety of everything, a lot of different meats, side dishes, fish of all kinds, fruits and vegetables, crabs and other marine life. Imported alcohol, delicious cocktails, coffee, cakes and pastries. An electric car drives to the sea, but sometimes we walked. I liked everything very much, I would like to return to this hotel again.
We returned from vacation yesterday, had a good rest, liked everything. The rooms are clean, the service is top-notch. A good animation program, it's not boring to relax. Thank you for our weekend.
We stayed at the hotel in July this year, we are very pleased with our choice. Pleasant, courteous staff. Delicious cuisine. Clean area, swimming pool, sea within walking distance. We recommend it
We were with my husband from July 30 to August 9, a very wonderful impression, magnificent territory,delicious food,wonderful rooms, sincere attitude of the staff, I especially want to mention animator Astena-surprisingly attentive attitude to tourists, Victoria from the SPA -a broad soul, ready to help everyone on all issues, massage therapist Omar-a highly professional specialist.I want to come back more than once!!!!👍👍👍
I had a rest at the end of October, the hotel is chic, the rooms are clean,spacious,modern,polite staff,. There is just a lot of food, a variety of drinks, the animators are super! There are good shops inside the hotel, with high-quality and inexpensive goods.I would have put a solid five!
We were satisfied with choosing a hotel based on reviews, there was little time to choose, as a result, focusing solely on reviews and ratings, we ended up here. The first impression from the check-in was negative. We paid extra for sea view, put us in a room with a view of the parking lot with the words "well, you can see the sea from the side in the distance," then, as we learned from the local guide, the hotel policy is to settle in such rooms, and then, if there is perseverance, the guests are moved to another slightly better, but still not with a frontal view at the sea, but at least not with the hum of the air conditioner.
The boorish attitude of the reception staff, especially the elderly Turk , who clearly does not want to work, but perfectly discourages the desire to interact with the staff so as not to spoil the mood.
I can write endlessly, but the most important thing is if you choose a hotel for the sake of the pool - this is your option!
But... if you wanted to go to the sea, forget it!!! This hotel does not have a beach!!! To call a pen under an awning full of smoking people, the tongue does not turn to call a beach! If you want to relax well and still at the sea, choose other hotels!!! Be careful when reading reviews)))
If you want to remain dissatisfied with your vacation and the staff, then fly to this hotel. A daily walk to the sea and back is provided for you, and yes, the seashore there is 30 meters in total, the sun beds are close to each other. A terrible hotel
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Надежда Иванова
Level 9 Local Expert
May 4, 2023
The hotel is super, we liked it. A couple of minutes to the sea by tram, in the shade with a breeze, after the beach, high! straight to the hotel. The rooms are beautiful, and the hotel is incredibly colorful in the evening. The territory is green. 5 out of 5
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malchenkov k
Level 9 Local Expert
July 20, 2021
We are resting now (from 07/16/21) in Kirman. I like everything so far. The food is delicious, there is a separate food area for children in the evenings, there are children's tables, always available. Alcohol: There are imported drinks (Jack Daniels, Jameson, Jim beam, balantines, chivas), delicious beer, tuborg gold and kralsberg draught. Everything is OK with the service, the rooms are cleaned every day, they asked for a baby cot, they brought it. In general, the hotel is very stylish and very beautiful! Sea: the tunnel to the sea is 5 minutes, depending on the pace of walking, cabs are also carried. You can also take the bus that runs every half hour from the Kirman hotel to the sea. The hotel has its own beach through a tunnel, the second beach is provided by Kirman sidemarin. The entrance to the sea is better through a tunnel. There are enough sun beds by the sea. Pool: The pool is large and beautiful, there is a lot of space by the pool, we went to the sea in the morning, to the pool in the evening. After lunch, the shadow of the hotel falls on the pool and saves you from the heat. There is a mini club for children (for children under 4 years old, if you want to leave a child with a babysitter, 15 euros per hour). Food: there is enough of everything, chicken, fish, lamb every other day, beef. Lots of vegetables, snacks, sweets and pastries. On the first day, they cooked awesome lamb on a bone for dinner, it was very tasty. In general, with the coronavirus, it turns out that you don't impose anything yourself, they impose everything on you yourself, so sometimes there are queues, but this is not a problem, everything is within 2-5 minutes. Spa area: everything is also beautiful, stylish, free hammam, sauna, very warm. Go to paid programs, get high. The girl Victoria from the spa, speaks pure Russian, is very pleasant. There is an indoor swimming pool nearby, the water in it is cool. There is a fitness room. In general, everything suits us, the rest is going well so far. The Bold Five
I really liked the hotel. There is a large selection of food, there is a game room. The pool is closed and warm.The attitude of the staff is friendly. I recommend this hotel to everyone.
Positive : The hotel is new from the word "completely", even the labels on the furniture have not been removed. The rooms are super, everything glitters and shines like a polished copper....
(Actually, like everything new) The pool is large, 1m40cm deep, when we arrived there were very few people and the water was clean!
Alas, everything is on the plus side:(
Minuses : the territory is small. The hotel is 70% full and there is not enough space for everyone - there is not at all! We even observed the import of sheslongs from Kirman, which is nearby .... The Calypso ones are over, but there is nowhere to put them!!!, the waist stripes are designed for 2 orders....It's just terrible.
Although the pool is large, but in the "rush hour" people jostle with their elbows ..... they rinse the ice cream stained in it (not a bad ice cream, I must say) and diapers of small children.... In this regard, the pool filter apparently "quit": (
Next, the Beach : where is the promised "Own beach"? Where is the promised beautiful tunnel with a shuttle 450m to the sea? Why deceive people so harshly?
In reality: a minibus (it is difficult to get in the first time) goes every hour to the beach of neighboring Kiraman for 8 minutes. From there, you also have to wait for her, the last one leaves at 17-30 (that is, you can sit on the beach in the evening, but you will have to pay with a 20-minute hike up the hill to return)
The beach itself: It's terrible, there are a lot of people, you can break your legs going into the sea.... Treacherous rocks stick out 10 meters under the water. Rough. You can eat on the beach and drink too. There is a pier, it is big, but it is difficult to find a place. Everything about the beach .....
By the way, we found both the entrance and exit from the "tunnel" There is nothing done at all. Even the walls are not plastered and it goes out to the trash. (I will attach a photo)
Next, the power supply.... It's sad to write this about the top five, but I promised an honest review. There is one restaurant, there are many islands for distributing food, but only 5 people work. And very few staff. From here there are queues (you can stand for 7-15 minutes). AND ADVICE: If they practice facial expressions in front of the mirror (ala the Shrek cat), they will put 2a pieces of chicken in a plate and not one!!!!. The choice is very poor. Very much so. This is not acceptable for the five. In general, the food is 3-star hotel level. Only the "Snack bar" was saved There burgers, pizza, hot dogs....
(In the main restaurant they will trample on ice cream))
It is better to take ice cream in a bakery cafe
On baking: yes, but alas, the choice is small....
Alcohol: only local. They say you have to ask for an imported one. But they kind of don't understand what they want from them. Hence the conclusion - he is not there!
Cocktails are disgusting.... It's just a nightmare.
What else.... In! Animation: I'm not a fan, but who cares if it is.... Dancing at the basik, dancing, table tennis... Next - the children's club does not seem to work (the playground is only being assembled) in a street building repairs where it should have been working for a long time.... Children with animators wander around the hotel sadly howling some songs ... (Faces are painted with this order)
I don't even know what's going on in the amphitheater... We did not go because you will not find a place. But something is happening. Bonfires have not seen the conclusion - the hotel administration has not yet been burned. And so it's probably fun. (The cartoon in German on the big screen somehow did not impress me).
I forgot to write about the slides: Here are 5 balls. Great slides. But those who look after jumping children have a favorite color violet.... We saw how 5 people got into the pipe with an interval of 30 seconds.... And if the first one gets stuck or hesitates? What will happen? The spine from the anus and the ribs on the gun? OH:(
What else can I write to you about, here - if there is any problem, a very good madam works in the spa center, here is a special thanks to her!!! She seems to be the only one who speaks Russian in this hotel:(other staff (Including reception) in Russian, it's either completely bad or not at all.
The spa center is also a credit.
Further advice. If you were given a great room with a super sea view and the air conditioner suddenly broke down in it - do not rush to ask for a replacement., do not repeat our mistake. (It is quite possible that this is another regular "dilution" of this hotel. The room will be changed "temporarily" and will be given a window with a view of the windows of the neighboring hotel + a local toshnilovka downstairs as a bonus.. "This is a temporary measure," it will be permanent. I've been asking for 3 days in a row if the air conditioner in our wonderful room has been fixed, for 3 days I've been told that it's about to be fixed, the room is yours... And then I look at someone's bearded muzzle sticking out on the balcony.. And baby faces to boot. Bad people (it is forbidden to write obscenities) settled someone there almost as soon as they evicted us from there!
In general, the hotel is a complete disappointment, so it is impossible to work, gentlemen, the owners of the network. Listen up! You position yourself as a chain of five-star hotels, where the service should be established! and your denial that "The hotel is new and has just opened" does not roll here more than once!
And here's another one through the coffin: in the evening, it smells of manure from somewhere (literally!) apparently there is something like a farm nearby. The hotel will not cope with this problem - it is 100% :)
Good luck to everyone. If you have any questions, ask them.
(Please forgive me for grammatical errors, I wrote quickly "on my knee")
We arrived at the hotel, the room is not completely cleaned, the bar is not full, so I cannot recommend the hotel yet.Maybe it will be better later, but the sediment has already remained(((
A wonderful hotel! The rooms are clean, modern, beautiful, and comfortable. The food is delicious, the beach is great. The staff is polite. Very nice hotel!!!
We were at the hotel in late September, early October. A wonderful hotel. I read the review below, as if we were in different hotels. Perhaps a couple of months have passed since the opening and everything has already been put on stream. There are not many people. The hotel is new, in a modern style, good room design. I was pleased with the lobby of the hotel with interesting installations. The main restaurant has a large selection of food, an omelet is prepared for breakfast with you from the ingredients to choose from, the same pasta is cooked right there, there are pancakes, pancakes, vegetable sate, lamb cutlets, turkey, shrimp, carpacho from lolos, fish and grilled meat are always available, there are 20 types of cheeses, vegetables and there are endless greens, a huge selection of fruits and desserts, honey in honeycombs. A polite waiter offered drinks to choose from, they took wine and a chic dorble. In addition to the main restaurant, there is a snack bar, which also has a large selection of food, in addition to the usual burgers and potatoes, there are pastas, cutlets, fruits, vegetables and desserts. The hotel has 2 Ala carte restaurants of Mediterranean and Turkish cuisine on the 1st floor, any of them can be visited for free 1 time by pre-registering in the lobby. We visited the Oliva restaurant, took a ministrone, risotto, salmon carpacho, fried sea bass and tiramisu. Everything is of a very decent level. The hotel has several bars, near the main restaurant, on the lobby floor, by the pool, excellent cocktails are prepared everywhere. An electric car goes to the beach through the tunnel, 2 electric cars during rush hour. The journey takes about 1 minute, if you walk for 4 minutes, you waited for 5 minutes at peak hour. The beach is shared, you can walk a kilometer to the right and left, but the territory allocated for sun beds is small. Despite this, there have always been places, I do not know how they will get out when fully populated. The staff is friendly, I especially liked the animation and the host of the evening shows, by the way, the shows themselves are also cool. Throughout the day, the hotel has some entertainment, a foam disco in the pool, darts, urine, bingo, a huge ice cream cake, 3 meter pizza. In general, the hotel has a price-quality ratio of 10 points.
The hotel is new, the advantages end there.
The beach is smaller than my apartment- it's just a fiasco. Room with sea view (see photo)
The staff doesn't give a damn about your claims and comments. Positive reviews were bought for a basket of fruits, they do not hide it. I strongly do not recommend this hotel!
Disappointed. Much worse than kirman Belazur. There is no tunnel to the sea yet. A shuttle once an hour, gentlemen, is a mockery for five stars!!! We could have let them in at least once every twenty minutes. Or go on foot. To the sea is even less, and back you will have to stomp down the hill. The hotel is brand new, brand new, it really pleases. The air conditioner even blows at a minimum so that the snot flows. Probably because it's new. The staff is helpful but his........ It's just sorely lacking. This is felt in the main restaurant. Because of this moronic concept, when you can't put yourself in, you have to wait all the time. The complications are also that few people in the hotel speak Russian, and English too. It's just exhausting when you try to explain to the staff what needs to be added or enough, you have to repeat with gestures. In the snack bar, it's good that the food is from 12 to 18, but the trouble is that there is often 1 employee who does not have time to serve all the pick-up points. In general, the lack of staff is a scourge of the hotel. The pool is good, but somehow it spoils the impression of being cramped, obviously the hotel does not have enough space. There are a lot of Turks. The guests are Turks. I have not seen this in other hotels. The bar program is standard, imported alcohol is still available in the bar near the reception. In total, the hotel is potentially good, but everything is spoiled by opening too early, no staff, the issue of delivery to the beach has not been resolved.
Managed to visit the beach. This is a disgrace to the hotel. The number of seats is scanty. Yes, it is also located in the place where there are boulders in the sea. In total, go right or left and use the places of other hotels.