We have been at this hotel since the first of August 2024. We stayed at this hotel for the first time. The hotel is very good. Everything is clean, neat, beautiful, convenient. The staff are just handsome! Pleasant communication, they will always prompt or help if any question arises.
Said's administrator 5++++ ....
The room was wet cleaned every day, towels were changed every day, bed linen was changed every three days, maid Denise 5++++..... Our family is very happy.
We were very worried about the fact that there were a lot of negative reviews, but fortunately, the worries were in vain. The hotel is very good. A very good location. I liked everything very much. Next year we will also stay at this hotel.
I really liked the hotel. There were no problems with check-in or eviction, eviction is like everywhere at 12:00. The hotel has a wonderful location at the very beginning of the cypress alley, with a pleasant view of the street from the balcony. The territory itself is very well maintained, there are benches and a gazebo, you can sit after going to the beach. Natalia is a completely contact person. Upon departure, we used the transfer service, and Valery quickly took us to the border with Russia. The room was cleaned every day. It may already be necessary to renovate the rooms, but it is still quite decent. There is everything you need, a refrigerator, a TV, a hairdryer in the bathroom. The beach of Pitsunda is just wonderful, we will definitely come again!
On the 2nd day we rest in this wonderful hotel! The territory of this hotel, it seems to me, is the most beautiful in the whole of Pitsunda, if we consider similar hotels. It's the best I've ever seen here!
When choosing a place to relax, the most important thing for me was the condition, furnishings, repairs in the room (so that there was no "chicken coop"), a beautiful territory and there was no devastation in the circle (like there is beauty on the territory, but you don't want to go out the gate). Cypress meets all these parameters!!!
Many thanks to the maids - while we were at the sea in the morning - they cleaned everything clean, took out the garbage both from us and from our relatives. Although we are only the 2nd day.
The check-in was quick, no questions asked, dear administrator Sabina! (Natalia and Valery no longer work here). At the end of the rest, I will write a more detailed review in 7 days.
We will not look for other hotels in this price segment. We won't find a better territory.
The balcony opens onto the courtyard from the family 2-room room. And on the side of 2 standards. The remaining 2-bed standard balconies overlook the territory of the neighboring Anna Hotel.
Thank you to the hosts for working on the shortcomings, eliminating them and listening to the feedback of the guests!
Thanks from the Zaikin and Bogaevsky families!!! 👍👍👍